Time Warner Cable issued their
second quarter earnings, posting a better-than-expected rise in quarterly profit. The carrier saw revenue increase 4 percent to $4.47 billion, and second quarter net profit rose to $316 million up from $277 million. Despite claiming flat-rate broadband pricing wasn't sustainable during the company's
metered billing fiasco, broadband revenue rose 9 percent to $1.1 billion.
The company lost 57,000 basic video subscribers, but added 88,000 new broadband customers, 54,000 digital video customers, and 103,000 VoIP customers.
Time Warner Cable CEO Glenn Britt told attendees of a conference call this week that Mobile WiMax launches are coming. "You will hear a lot more about this as we build up to the launch this fall," says Britt -- who confirmed Charlotte and Dallas as early launch markets.
Like Comcast, Time Warner Cable invested in Clearwire's mobile WiMax network and will re-sell the service as part of a broadband bundle.
Britt did warn those attending the call that the company was seeing some customers leave their VoIP service as households convert to wireless phone only. "There's evidence of significant cord-cutting of voice in this environment," says Britt. "A tough economy is causing people to make that decision faster than they would otherwise."
"Given the slower subscriber growth in recent quarters, we expect that revenue growth will slow in the second half of the year," CFO Rob Marcus said, also blaming "higher expected programming and marketing expense(s)." Of course, Time Warner Cable has yet to launch faster DOCSIS 3.0 speeds in a single market, so in some instances Internet customers may be defecting to faster options. Time Warner Cable still insists their first DOC 3.0 market, New York City, will launch before the end of the year.
According to local Rochester, NY ABC affiliate
WHAM, Senator Chuck Schumer spoke in Rochester today. While it was simply expected he'd be speaking out against Time Warner Cable's metered billing trial, the Senator announced that he'd spoken with the carrier, and that Time Warner Cable would be backing away from caps and overages in response to
unprecedented consumer outrage in trial markets. Schumer's appearance in Rochester was coordinated by
Stop The Cap.com, a blog created by Broadband Reports user Phillip Dampier in response to a growing push toward metered billing.
Update 1: Indications are Time Warner Cable is backing away from the plan in
all markets. "In the face of enormous community opposition and at Schumers urging, Time Warner will shelve the plan for all of their test markets," Schumer has stated in a prepared statement to be released shortly. Time Warner Cable is expected to issue an announcement sometime this afternoon.
Time Warner stated late yesterday that the carrier will be finalizing the spinoff of Time Warner Cable
on March 27, after the FCC approved the deal two weeks ago. "Both companies will be better positioned to compete, with capital structures more suited to their respective needs as well as greater operational, financial and strategic flexibility," Time Warner CEO Jeffrey Bewkes said in a statement. In addition to the spinoff, the Time Warner's board approved a 1-for-3 reverse stock split, which will also go into effect on March 27.
For much of the week, Roadrunner/Time Warner Cable customers in Southern California have been complaining about sluggish DNS performance in
our forums. Time Warner Cable spokesman Jeff Simmermon (who you can follow on
Twitter) has subsequently confirmed that the company's DNS servers in the region have been under DDoS attack for seven days now, impacting service for both customers in California and elsewhere. "These attacks are not uncommon, especially for a network as large as ours," says the company in a
statement, though they admit "this particular series of attacks has been larger and more difficult to contain than similar attacks in the past." Of course switching to
OpenDNS temporarily (or permanently, if you like their service) should help users.
A
new report by research firm Strategy Analytics pegs Verizon FiOSTV users as the most satisfied pay TV customers. The survey, which polled 842 US Digital Television subscribers during the second half of last year, found that 89% of FiOSTV customers were "somewhat" or "very" satisfied with the service. In comparison, customers of AT&T's U-Verse, DirecTV or Dish Network came in with 80% of customers saying they were "somewhat" or "very" satisfied. Cable companies saw less positive rankings with a 72% rating Comcast, a 67% rating for Cox and a 65% satisfaction rating for Time Warner Cable. Loyalty is fleeting though: the survey found that about two-thirds of those polled would switch carriers with
a price break of 20% or higher.