Review of Insight CommunicationsMember review of |
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8-1-05 Service has been real poor for the last 8 months with speeds less then half of advertised, service has also dropped alot. Almost worse then my satellite connection was and that alone is scary. 4-12-06 Service is still poor and dropouts still there have been told its locally and theres no plans at the moment to redo things. Also we dont want to even get into the cable boxes. Lets just say .. im real close to going back to satellite for TV. If DSL becomes here soon. I think ill also head that way. 9-16-06 After having a small chat with the CEO of insight with him contacting me, The ball got rolling and things now are running like they should have im on day 3 now and service is running at or even at times over what is advertised. Yes its sad the CEO had to contact me but his care and will has changed my mind about a company I felt was a lost cause. With what Mike (the CEO) is doing I feel one day will make Insight a company that is going to be great and while it may not have the extra kick its reliability in the future I hope will be as strong as Mike's will has been. 12-15-08 Service has now been Excellent for sometime, due to this we upgraded when they were testing the 20.0 and while it had some bugs back then it has been great for sometime now and I would recommend it to anyone whos got more then one computer or whos more of a power user. Mike our CEO has done a great job of bring service and information to us people through the site here at DSL reports and through his personal blog. (we now spend $145 a month on service with internet and cable) Followup comments:
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Insight Communications
(15)
(15)
Jasper,Dubois,IN
$50 per month
about 20 days
"When it works .. it works good"
"Poor tech Support on phone, need local office people again."
"Service needs overhauled my area."
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