Review of callwithus
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Member review of callwithus


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VOIP Forum

Reviews:
read 28 reviews (26 positive) (0 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
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$6 per month avg ($2 to $11)

gbh2o Review by gbh2o
UPDATED: 22 days ago
member for 8.9 years, 2584 visits, last login: a few hours ago


Greenville,Pitt,NC
$2 per month
"Variety of services. Simple management. Good Prices and Availability of DIDs"
"No 'plans'? Naw, that doesn't count!"
"Great for BYOD and asterisk-type users."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·Future Nine Corpor..
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    CallWithUs (CWU) is not for those seeking a standard' or flat-rate service plan. It is oriented to those who would use bring-your-own-devices [BYOD] or centralized PBX software like asterisk.

    Personally, I found the CallWithUs website refreshingly simple and wonderfully usable and functional! Tech support knows their business and provided insightful assistance when requested. On-line setup instructions and generous examples are great.

    I really appreciate the ability to choose the amount of 'risk' acceptable by using different levels of VoIP vendors supplying them with numbers. I have found that the numerical rating assigned by CWU may also reflect the expected quality and reliability of service from that 'level' of vendor. I have had no service problems since signing with them.

    There are no hidden government taxes or BS fees to boost their bottom line. What you see is what you pay. I find their rates quite reasonable.

    Their services just work reliably.

    20080617 - Still getting everything I expect! Great reliability, service and quality with reasonable prices. I am amazed at just how flexible they have made the services offered.

    20090109 - CWU just keeps getting better!

    20090407 - The best Terms of Service and philosophy, without a doubt, for BYOD users. Robust feature support. Well-designed web site, with lots of good information and examples. Value and reliability together.

    20091101 - CallWithUs just gets better with age. Better prices and features.

    Followup comments:
    view ALL 3 comments
    nitzan
    Premium,VIP
    join:2008-02-27
    ·ViaTalk
    ·Comcast

    vendor rating system

    To be perfectly fair, the vendor rating system is based on DIDx's vendor rating. The entire DID selection tool is just a front-end to DIDx's API.

    ...which is actually pretty neat, I've been considering writing a similar selection tool for FN. Might take a while though since we're busy with other stuff at the moment.

    Funny though, we're using the same billing software, same DID vendor, and share at least one termination vendor.
    --
    Nitzan Kon, CEO
    Future Nine Corporation
    permalink · 2008-03-07 06:22:39 · Print · Reply to this
    gbh2o

    join:2000-12-18
    Greenville, NC
    ·Future Nine Corpor..
    ·callwithus
    ·MyPhoneCompany
    ·VBUZZER
    ·Voxee
    ·Embarq
    ·VOIPo
    ·STANAPHONE
    ·Axvoice
    ·Packet8

    Re: vendor rating system

    You might also want to think about the flexibility other vendors [see voip.ms also] offer on user-selectable risk/quality or whatever on the outgoing/termination provider circuits. That is also reflected in a selectable rate structure with the quality-guaranteed termination circuits offered at a premium.

    Some of us old Fogies with too much exposure to either artillery rounds or loud music don't really appreciate having more quality than we can hear; it justifies our miserly choice of cheap routes. The young wife, however, may want to hear the full spectrum without the clicks, hums and other distractions that we can't even hear anymore. Businesses also seem to prefer 'clean' circuits!

    Good luck, it will take you a while to implement all the goodies without the bugs. Take the time to fix it and test it properly before launch and you will enjoy high marks like these providers.
    permalink · 2008-03-07 08:25:14 · Print · Reply to this
    nitzan
    Premium,VIP
    join:2008-02-27
    ·ViaTalk
    ·Comcast

    		 Very true.

    We try to provide the best quality routes we can to all customers though. Nowhere to go higher for most of them.

    Although companies like Betamax (voicetrading) give you different rates for grey, standard, and premium termination.. I'm not sure there actually is much of a difference between standard and premium. grey I wouldn't use normally.

    I guess this is where user input is valuable.. we obviously can't test all routes by ourselves, and some providers while promising great quality to a certain destination, sometime don't deliver on this promise, and there's no way for us to know unless users complain. I'm still thinking of how to do this, but probably a standard form with number called, date and time, and what happened.. so we can find the bad routes and replace them.

    This by itself will probably be a ton of work..
    permalink · 2008-03-09 01:26:05 · Print · Reply to this
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