Review of Callcentric
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Member review of Callcentric


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read 92 reviews (81 positive) (0 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$11 per month avg ($1 to $38)

3 year trend
Bogtrotter Review by Bogtrotter
UPDATED: 77 days ago
member for 162 days, 68 visits, last login: a few hours ago


East York,ON
Contract price not specified.
"Reliable. Decent sound quality."
"Expensive. Second-rate in some ways"
"Good as a backup. But as a main vosp? Much better available for less money."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·voip.ms
    ·Magictalkbox
    ·FreePhoneLine
    ·Versafon
    I have a callcentric account with about $5 in it which I use as a backup. It used to be my first-line vosp but it got left in the dust when I realized how good voip.ms is.

    Callcentric is reliable and sounds good, but it is no more reliable and does not sound any better than voip.ms. It is relatively expensive compared to voip.ms, and for that matter, to many other vosps.

    It has decent support and call-handling features; but compared to voip.ms and voipo, its call-handling seems pretty ordinary, even a bit inferior.

    I see its advocates trying to turn its defects into virtues by saying how its inferior call-handling just means the engineers at cc are working and testing, testing and working, until they get things perfect. Well, voip.ms showed up several years after callcentric, and its call-handling, sound quality, and general reliablity are about as good as you could ask.

    And prices. They are supposedly high because of all that working and testing. Yet voip.ms gives you more for less money.

    Maybe tomorrow callcentric will come out with call-handling to equal that of voip.ms (I doubt they can surpass it); but, for now, voip.ms is the easy choice to make. Why settle for callcentric when you can have voip.ms?

    Followup comments:
    view ALL 2 comments
    PX Eliezer
    Premium
    join:2008-08-09
    New Jersey
    ·Callcentric
    ·Optimum Voice
    ·callwithus
    ·voip.ms

    2 edits

    >

    Thanks for interesting review.

    I think that Voip.MS and CallCentric are both good players, and they both do have their pros and cons. Some folks like CallCentric's unified dashboard better, for example, and think that the CC website is much more user-friendly. But all this has been extensively discussed multiple times.

    I am a little surprised to see VOIPo brought in here. VOIPo is a different market than those other companies because VOIPo does not support BYOD. Also, I am not aware of anything special about VOIPo call handling. I know that they did have a lot of tech glitches early on which now seem to have settled down.

    CallCentric also offers other services, such as free iNum numbers. With an iNum number, someone could call you for free from London or Los Angeles or Paris or Phoenix, by dialing a local access number. That's very useful for many customers.
    permalink · 2009-09-07 21:41:00 · Print · Reply to this
    PX Eliezer
    Premium
    join:2008-08-09
    New Jersey
    ·Callcentric
    ·Optimum Voice
    ·callwithus
    ·voip.ms

    Re: >

    Also, CallCentric has some things Voip.MS presently does not have such as:

    *67 Caller ID blocking per call

    *69 Call return

    Speed dial for 100 numbers (in fact the speed dial entries can even be SIP URI addresses).

    These are important to many customers, so everyone's needs are different.
    permalink · 2009-09-19 20:06:34 · Reply to this
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