Review of Future Nine CorporationMember review of |  about |
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I now have both of my callvantage lines moved here, one of which was ported. AT&T didn't get it done on the due date, but I sent email to F9 the next day and it was cleared up by mid-day. (costs above are for "unlimited" US calling, E911, 2 DID numbers) Apparently what we have here are some motivated business people who are more interested in providing great, flexible service than milking clients for every penny they can get. I have the americas freedom service, with two lines on the TA and two incoming numbers. This setup is far less expensive than the same capabilities on CallVantage, and so far the reliability and call quality have been fabulous! I know this firm didn't make the top end of the poll for who CV users were going to move to, but those who prefer Vonage over F9 deserve what they get!  kind of joking, no flames, please.Tech support via email gets the job done and has been responsive. If you are going to buy a TA from F9, I'd suggest doing that first and wait until it arrives before setting up the incoming numbers. I chose a new PAP2T adapter because I needed two lines. I like that it has lots of options and it is unlocked. I found it a bit odd that uses 10 mbit / HDX but that has not caused any trouble. The TA came fully provisioned so setup was a snap. All I had to do was adjust my router settings, and I had enough information to do that in advance so I was off to a running start and disconnected the callvantage line within a few days. The concept of having an account balance and putting 'chunks' of money into it (only certain amounts not any flexible amount) is a bit odd, but it works and they do provide quick refunds when appropriate. Disclaimer: I have a VOIP user since I was a pre-service tester for Callvantage. I have lived through the turmoil of early adoption. I have beaten up my ISP until they finally got it right. I continue to monitor cable modem signal levels every 20 minutes via cron/wget, and generate monthly graphs and stats, etc. to make sure service is not slowly degrading. I have set up my home network with QOS (802.1p) compatible switches (configured appropriately) and taken all the steps I can to keep other activities on the LAN from interfering with the VOIP service. If your call quality varies from mine, keep in mind that VOIP requires contributions from multiple vendors and your local hardware setup to work well. Followup comments:
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Future Nine Corporation
(20)
Morrow,Warren,OH
$17 per month
about 7 days
"land-line voice quality, reliable, responsive support, service flexibility"
"web site disorganized but does contain most of what you need, piecemeal ordering process"
"Fantastic! If you want to do something special just ask them how to do it They aim to please."
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