Review of voip.msMember review of |  about |
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We still have a landline phone line but only because our internet connection is DSL. It has no other use for us, not with a voip provider like Voip.MS available. THE GOOD POINTS: *Excellent reliability, an unbeatable track record. The rare outages fixed quickly and always with an explanation. They have very good communication with the public. *Excellent customer support! Any questions or problems I have had have been addressed quickly and to the point. *Easy peering to Sipbroker via *8570 for incoming. Outgoing is via a simple dialplan addition. *BYOD: Just about any type of device will work. Several specific examples which include your own userid information - the website personalizes the sample down to the level of the individual! *Their website and control panel is the fastest, most efficient I have seen. You can jump from one area to another in record time because of the way the website is laid out. *Outstanding Call Handling ** IVR (Interactive Voice Response) This is where the caller hears a voice menu, inviting him to press 1 to go here, press 2 to go there, etc. Voip.MS is the only residential provider I know of that has this. It is hard to describe just how convenient this is; you have to use it to appreciate it, but here are a few examples of the way I use it: *** Several relatives, scattered over North America, call a Voip.MS DID (telephone number) that is local to them. They hear a recording I made instructing them to "press 1 to call mary, press 2 to call Joe.... press 3 for an international dial tone... press 7 to ring through to Bob (that's me)... press 8 to leave a voicemail message to Bob...press 99 to hear this message agiain" Setting this up was very easy for me, and I am not technically inclined. If I could get the relatives to use ATAs, I could set up 'sub-accounts' and they could call each other, or get an international dial tone, simply by entering an extension on their phones, doing away with a need for DIDs. But for people without a broadband connection, or an ATA, cheap Voip.MS DIDs do the trick. And an IVR can send calls to another IVR. You can guide the caller in almost any way needed. * Caller ID filtering. This allows you to check the caller id number of an incoming call and send the call to various destinations: Ring the phone Ring the phone, but only at certain hours Send it to an IVR for further processing Send it to voicemail Hang up Send it to 300@blueface.ie and greet the caller with monkey sounds etc., etc. If the caller id is 'anonymous' or 'unknown', you can do any of the above, or you can, for example, use an IVR to request that the caller enter his number. If it is a number you want to hear from, you can ring through, or take whatever 'friendly' action you want, or you can send it to voicemail, etc. For people I am doing business with, I assign an 'extension' which allows them to ring through during the day. I can change the extension when and as needed. So, I give the person I am doing business with my number: 222-333-4444 Ext.999. It is obvious from this, that you can put an end, once and for all, to telemarketers and crank calls, simply whitelisting people you want to hear from, and sending others to voicemail, etc. I have not had one unwanted call since using Voip.MS. *Personalized outgoing Caller id. Simply change it on the control panel. *Low cost, yet top-notch in quality, DIDs and calling and incoming rates. 1/2 cent per minute to most Canadian destinations. 1 cent per minute incoming rates. $1 per month for a DID. THE BAD POINTS: I have found none. Really. Followup comments:
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voip.ms
(13)
East York,ON
$5 per month
"Excellent sound, reliability. Many Features. Cheap, believe it or not."
"Unbeatable. In a class by itself. Nobody better, or as good IMHO"
Dial tone through IVR
