Review of VoicePulse for Business & WholesaleAll reviews of |
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Calls to 800 numbers are no charge. There is no 911 service. I still keep a cheap POTS line for various reasons and thus don't want to pay again for 911 service with VOIP providers. A DID would be $11 month, but I don't need that either since I have my Grand Central DID coming in to a Gizmo5 trunk in addition to my $14 ($20+ after taxes and fees) POTS line and an eVoice Athens Greece DID terminating into my asterisk server. I had to fill out a form with credit card info, sign it, and fax it in. Unfortunately, there was no fax number on the form or on their website. I sent an email to support and received at least 2 calls to my recorder and an then an email reply. After faxing in the form, I had to call in to be verified. They seem to be very afraid of fraud, but it wasn't really a hassle. VoicePulse Connect has software to add to asterisk servers that makes installation a no-brainer. Not all their tools work for me, but I was able to turn off the problem module. I sent an email about the problem and got calls the next morning because nonemergency support is only available 9-5 Eastern time. (I would've been happy with an email response.) They have pairs of primary and backup server entries for the east and west coasts. If the first server is unavailable, the asterisk configuration automatically uses the backup server. Update 6/20/2009 (6/28 re-edited update & ratings) Rates increased without notice. Domestic calls went from .007 to .019 and calls to Greece from .017 to .025. Prices are now barely reasonable, but no longer great. Changing without notice is not reasonable. Even worse my wife informs me that calls to Greece have unacceptable quality for last month or so. Have switched international calls to another carrier and will use up existing balance with domestic calls. No more renewals. Followup comments:
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VoicePulse dramatically raised the price on all continental US outgoing without notice. This made their FlexRate program obsolete because no calls would route VP. No comment to date. I read about the change here on the BBR forum. When I checked my billed calls I noticed several frequently called numbers jumped from $.009/min to $.019/min after 03/21/2009. These calls could only go VP if their FlexRate pricing still showed these calls as $.009/min or lower. I reached a very smooth VP rep that delivered too many words to tell me some of their rates may have increased and FlexRate changed when pricing changed. In other words believe what he said and not my lying eyes.. I canceled service. Refund was promised within 10 days on that call, in like 5 to 6 weeks in the confirmation email but I actually received a check within the week. All in all a good company that isn't all that good at communication. »[VoicePulse] Flexrate for Connect discontinued? -------update-4-05-2009--------------------- VP discontinued IAX2 but gave good notice and their SIP works well. No need to contact them this year because everything works. -------update-4-08-2008--------------------- VP Connect is working well. No problems since signup. VP should be on everyone's short list of VoIP providers. ----------August-2007 ------------------------ I've been testing Voicepulse Connect for outbound calls a little over 2 months now and am favorably impressed. Signup was easy and I immediately received 2 emails. I recall the site says something like they will call within 48 hours to confirm the account but you can call them for a rush. When they didn't call for 5 days, I read the email which asked me to call to confirm. Support answered quickly and my account activated while on the phone. My Trixbox version of Asterisk included a VP setup program. It didn't work. I downloaded the new version from the VP site and it did a complete setup including outbound routes, backup route to 2nd VP server and a security certificate on my server. I think this is a great feature and the only other provider I remember using a certificate is FWD. Everything is working well. I can access the VP web site from within Trixbox. Call quality is great, all functions respond quickly and billing is as expected. Outbound toll free calls are really free, without restrictions and the same quality as other calls. Fax has worked 100% so far. I should have started using VoicePulse years ago. *MOnOwall is a major reason for my success with VoIP. If you don't love your router, try it. »m0n0.ch/wall/ Followup comments:
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VoicePulse for Business & Wholesale
Grosse Pointe,Wayne,MI
Contract price not specified. 
about 1 days
"Prepaid service with asterisk specific software"
"Call quality now so-so; massive rate increase"
"Plays well with asterisk and no junk fees - now over priced"
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