Why won't my STH/1000 sync on a new install? SBC DSL FAQ| The Alcatel Speed Touch Home and 1000 wire to the outside wires of a four wire telephone connector (pins 1 and 4). Normal telephone circuits use the middle wires (pins 2 and 3). If you have this type of modem make sure that the jack is wired properly and you are using a four wire cord from the jack to the modem. by foneboy edited by Flippant | ||