Alcatel/Thomson Speedtouch modem FAQ
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All FAQs » Alcatel/Thomson Speedtouch modem FAQ
FAQ Revisions	Editor: MacGyver Last modified on 2009-01-06 15:30:20 view: single page · printable
Table of Contents 1 General (4) 2 Features (7) 3 Troubleshooting (11) 4 Hacking and Tweaking (7)
General Where can I get more information about Speedtouch modems? What is the relationship between Thomson and Alcatel? Where can I obtain an Alcatel modem in Canada? What are the specs for the Speedtouch AC adapter
Features What are the differences between the SpeedTouch Home and Pro? What do all the lights mean on my SpeedTouch USB? What do all the lights mean on my SpeedTouch Home or Pro? What are the maximum speeds of the Speedtouch modems? Can a Speedtouch modem perform PPPoE authentication? What do all the characters in the modem model number mean? How do I configure the firewall on a Speedtouch 510?
Troubleshooting I bought a Speedtouch from eBay. It will sync but not connect. Why? How do I do a hard reset of my Speedtouch Home or Pro modem? How do I find the sync rates and line stats for a SpeedTouch Home, Pro or 510v3? How do I interpret the Speedtouch Home/Pro/510v3 line stats? How do I display upstream line stats when Alcatool says they're unavailable? How do I find the sync rates and line stats for a Speedtouch 510v4? How do I interpret the line stats for a Speedtouch 510v4? Port 80 Forwarding & DHCP Becoming pingable How do I reset a forgotten password? What is the default username and password for the Home/Pro Modems
Hacking and Tweaking How do I access the modem configuration page / line stats from behind a router? How do I change my SpeedTouch Home to a Pro? How do I access the modem configuration page through my web browser? Where can I obtain the Alcatool software? How do I connect to my modem with Alcatool? How do I find out the Admin password for my Home/Pro modem? Where can I find updated firmware for my Speedtouch modem?
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