Migration to RR - Northeast Ohio?

Migration to RR - Northeast Ohio?
Links: home · search · speed test · login · more ·

Links:
Forums » Old Forums » Adelphia HSI » Migration to RR - Northeast Ohio?
page: 1 · 2 · 3 · 4
LadyL @ 19th Mar 04:51AM:
Migration to RR - Northeast Ohio?

Does anyone know when my Adelphia will migrate to RR?
Reason why I am asking - I have a new pc running Vista, and when checking out the help.rr.com/vistasupport site, it states that their Security package isn't compatible at this time. My 90-day trial of WLiveOneCare will expire by the 1st part of June.
Thanks for any info. :)
--
Lonnie
reply

Champer @ 19th Mar 09:02AM:
Re: Migration to RR - Northeast Ohio?

So if their security suite is not compatible with vista yet, what will the migration do for you? it will still be the same old security suite.

Go to »avast.com and download their AV, it's free, fast and fun. One of the best I have seen and compatible with vista. :)
--
No animals were harmed in the transmission of this post, but the pitbull living next door is living on borrowed time i tell you!
reply

LadyL @ 19th Mar 05:58PM:
Re: Migration to RR - Northeast Ohio?

Thanks for the link...will check it out. :D
--
Lonnie
reply

dustman81 @ 24th Mar 01:17PM:
Re: Migration to RR - Northeast Ohio?

I was just transitioned a few minutes ago. Now I'm officially a Road Runner subscriber.
reply

ChillyCat @ 24th Mar 01:59PM:
Re: Migration to RR - Northeast Ohio?

Just changed too...

Your IP address is...
76.190.252.132

Your hostname appears to be...
cpe-76-190-252-132.neo.res.rr.com
reply

RavenTKR @ 24th Mar 02:42PM:
Re: Migration to RR - Northeast Ohio?

The migration for my area happened within the last hour or so. Now the IP address belongs to Roadrunner.
Although they also changed the speeds, increasing the download while decreasing the upload speeds.
reply

ace111170 @ 24th Mar 06:31PM:
Re: Migration to RR - Northeast Ohio?

is this a failed firmware upgrade?

2007-03-24 22:10:30 6-Notice M571.1 Ethernet link up - ready to pass packets
2007-03-24 22:10:28 6-Notice M571.4 Ethernet link dormant - not currently active
2007-03-24 22:10:24 6-Notice M571.1 Ethernet link up - ready to pass packets
2007-03-24 22:09:22 6-Notice M571.4 Ethernet link dormant - not currently active
2007-03-24 17:44:49 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2007-03-24 17:44:34 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2007-03-24 17:44:13 6-Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2007-03-24 17:44:13 3-Critical U001.0 No UCD's Received - Timeout
2007-03-24 17:44:03 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2007-03-24 17:44:00 6-Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2007-03-24 17:44:00 3-Critical D005.0 TFTP failed - request sent - No Response
2007-03-24 17:38:03 3-Critical D006.0 TFTP failed - configuration file NOT FOUND
reply

theseus @ 24th Mar 07:13PM:
Re: Migration to RR - Northeast Ohio?

In short, no. Just the drops in sync and failure to communicate out during the transition while different pieces of equipment were going up/down.
reply

LadyL @ 24th Mar 09:01PM:
Re: Migration to RR - Northeast Ohio?

Where do I find out?
I just asked Hob in a different thread here about this.
--
Lonnie
reply

LadyL @ 24th Mar 10:18PM:
Re: Migration to RR - Northeast Ohio?

Guess I was migrated too... :D
Hope they send an email or something to let me know how to changed the email addy...or when I'm SUPPOSED to change it. ;)
--
Lonnie
reply

anon @ 25th Mar 12:53AM:
Re: Migration to RR - Northeast Ohio?

I just got switched over to Road Runner earlier today. However, my connection has been barely functional since then. Some webpages (like google) work fine, while others (like this one) either take 5 minutes to load or simply time out. I did an nslookup on my IP and I've definitely been switched... the only thing I can see that's out of line is the connection-specific DNS suffix is now blank whereas before it was "clvdoh.adelphia.net" or whatever. I've tried specifying the domain name with my router (neo.rr.com) and tried connecting without the router, but neither seemed to work. Any ideas? Is this a problem that I should just wait out? Thanks.
reply

cnd007 @ 25th Mar 08:05AM:
Re: Migration to RR - Northeast Ohio?

LadyL,
Don't know if this helps...
I just tried to change my email and it appears to have been taken care of already.
Mine was something@adelphia.net and now it is something@roadrunner.com

I didn't change any settings to do this.
I just logged in at rr.com, send myself a test email from adelphia to roadrunner and it showed up in thunderbird on its own.
reply

ChillyCat @ 25th Mar 08:32AM:
Re: Migration to RR - Northeast Ohio?

said by cnd007 :

LadyLDon't know if this helps...
I just tried to change my email and it appears to have been taken care of already.
Mine was something@adelphia.net and now it is something@roadrunner.com

I didn't change any settings to do this.
I just logged in at rr.com, send myself a test email from adelphia to roadrunner and it showed up in thunderbird on its own.

Tried to do the same thing as you

I can login just fine to the main RR portal. Next to mail button says [4] ---- no. of e-mails.[i guess]

But, as of yet, can't login to mail.
reply

LadyL @ 25th Mar 08:33AM:
Re: Migration to RR - Northeast Ohio?

Sorry, but that kind of stuff I have no idea...that's all Greek to me. :(
Hopefully somebody can answer that question for you.
--
Lonnie
reply

LadyL @ 25th Mar 08:41AM:
Re: Migration to RR - Northeast Ohio?

Mine is still xxxx@adelphia.net. - according to webmail.adelphia.net...which shows the RR thing in the upper left corner. Haven't tried that rr.com site yet.
When should I change my homepage? It has been adelphia.net since 2000.
--
Lonnie
reply

ChillyCat @ 25th Mar 08:49AM:
Re: Migration to RR - Northeast Ohio?

Hay LadyL

My adelphia e-mails still working as usuall.

Once ya go to RR portal, i'm able to login using my username and that voice things says "you have logged in"

then in upper left of panel .... shows my user name.

in e-mail button, i'm able to bump the count by sending emails to someone@roadrunner.com

Only thing is, the mail login is not yet accepting my user name
reply

LadyL @ 25th Mar 09:25AM:
Re: Migration to RR - Northeast Ohio?

I've changed my homepage to the rr.com one...it shows 1 new email...have no idea where to find that...I click on the webmail tab - hate tabs! - anyway, BTW, I am logged into the webmail, but it shows nothing at all!
I can't customize anything on that homepage...hate all that stuff...liked the way adelphia had their homepage setup better! Can't even use their (rr) security program cuz I have Vista! :(
--
Lonnie
reply

ChillyCat @ 25th Mar 09:41AM:
Re: Migration to RR - Northeast Ohio?

said by LadyL :

I've changed my homepage to the rr.com one...it shows 1 new email...have no idea where to find that...I click on the webmail tab - hate tabs! - anyway, BTW, I am logged into the webmail, but it shows nothing at all!
I can't customize anything on that homepage...hate all that stuff...liked the way adelphia had their homepage setup better! Can't even use their (rr) security program cuz I have Vista! :(

All mail i've sent to roadrunner.com has also been sent to my old adelphia mail box = so nuthin to worry bout for now.
Still no clue how to actually access it with existing user/pass.

The customize features workin' fine here.....thats strage yours is problomatic.

That security center stuff [IMO] , is nuttin more than bloatware. There's some many alterative freebie apps avail that do exactly the same thing.
reply

BurntCricket @ 25th Mar 09:54AM:
Re: Migration to RR - Northeast Ohio?

My Adelphia passwords work fine using Roadrunner's page.
--
He doesn't have issues, he has a subscription.
reply

Jws21 @ 25th Mar 10:18AM:
Re: Migration to RR - Northeast Ohio?

My adelphia passwords work on RR's page to. I sent an email to my address @roadrunner.com it shows up in my adelphia in box. :)
reply

ChillyCat @ 25th Mar 10:25AM:
Re: Migration to RR - Northeast Ohio?

this IS strange....

I reset my password at the RR site. That PW change also reset my adelphia.net PW.

I can still login as usuall at the adelphia site. [with the new PW] & all messages including PW change notifications from RR is being seen.

I get error wrong user/pass whan trying to access the RR mail.
I'm entering someone@roadrunner.com / new password
reply

ChillyCat @ 25th Mar 10:36AM:
Re: Migration to RR - Northeast Ohio?

Hmmmmm.....

using FIREFOX

Login to the RR portal > click the mail button & login > takes me to my old adelphia email box

using MS EXPLORER

gets me login user/pass errors as described above
reply

BurntCricket @ 25th Mar 10:46AM:
Re: Migration to RR - Northeast Ohio?

You don't put the @roadrunner for your screen name.

Just someone/password
--
He doesn't have issues, he has a subscription.
reply

ChillyCat @ 25th Mar 11:12AM:
Re: Migration to RR - Northeast Ohio?

nope.... error
reply

ChillyCat @ 25th Mar 11:20AM:
Re: Migration to RR - Northeast Ohio?

using Firefox - takes me to this screen

BurntCricket @ 25th Mar 12:51PM:
Re: Migration to RR - Northeast Ohio?

That is strange.

I just did it again entering just my name(no @) and password and it accepted it.

ok try this, on the www.rr.com page top left there is a login box, try to log in, see what happens.
reply

ChillyCat @ 25th Mar 01:36PM:
Re: Migration to RR - Northeast Ohio?

said by BurntCricket :

ok try this, on the www.rr.com page top left there is a login box, try to log in, see what happens.

thats what I get :(
reply

BurntCricket @ 25th Mar 02:00PM:
Re: Migration to RR - Northeast Ohio?

Okay so RR understands your name and password, so when going to webmail entering chillycat and your password "should" work.

Does your mail work if you use Outlook or the like ?
--
He doesn't have issues, he has a subscription.
reply

cnd007 @ 25th Mar 02:01PM:
Re: Migration to RR - Northeast Ohio?

said by ChillyCat :

said by BurntCricket :

ok try this, on the www.rr.com page top left there is a login box, try to log in, see what happens.

thats what I get :(

I have had the same experiences, I also use Mozilla and I do end up at the Adelphia site. Maybe I should have clarified that earlier. I can receive roadrunner.com email at that site so I presumed that was the way it was supposed to be?
reply

cnd007 @ 25th Mar 02:06PM:
Re: Migration to RR - Northeast Ohio?

Mine does work with Mozilla with no changes.
If anyone is interested I think the settings for email programs are as follows
In- pop-server.roadrunner.com
Out- smtp-server.roadrunner.com
I read that info somewhere a few weeks ago, but have not confirmed it to be accurate since I needed no changes to email today.
reply

k2rj @ 25th Mar 02:41PM:
Re: Migration to RR - Northeast Ohio?

I don't believe we'll be using the rr.com e-mail portal. That is for legacy R-R users. The adelphia.net webmail page has been aliased to roadrunner.com for several months now. I suspect that in due time they will find a way (or have a plan) to merge the two, but its obvious they have not done so yet. I'm surprised the rr.com web page allows log-ins using the former Adelphia login names, as they could be duplicated on the neoh.rr.com type domains. I suspect patience should be in order, since I've received NO official information from TWC on the change (albeit I've been away from home on vacation for the past week, so its possible there is something in the snail mail!)
reply

BurntCricket @ 25th Mar 02:45PM:
Re: Migration to RR - Northeast Ohio?

Yes those are the correct servers but at this point everything regardless of server you use uses adelphia.net, THAT can change at any time now so you have a year to change everything and notify everyone of your new address.
--
He doesn't have issues, he has a subscription.
reply

coppertrail @ 25th Mar 07:18PM:
Re: Migration to RR - Northeast Ohio?

I can log into the roadrunner.com portal using email@roadrunner.com and my master adelphia email password. When I log into the roadrunner web mail using email@roadrunner.com, it lists my email address as @adelphia.net once logged in.

I'd like to get my email changed over from adelphia to roadrunner, I guess I have to wait for TW to send me a master password?
reply

LadyL @ 25th Mar 07:26PM:
Re: Migration to RR - Northeast Ohio?

My email was changed over from adelphia to roadrunner. I've been getting confirmation emails from whatever sites I went to that I had changed my email addy from the old to the new.
Altho when I go on the rr homepage (my new homepage - UGLY!!!) and click on the webmail tab...it still asks me for my username/password. Wish they had an automatic login like the adelphia.net webmail - it remembered my username/password! Or some setting somewhere I may have missed. :(
--
Lonnie
reply

anon @ 26th Mar 02:37AM:
Re: Migration to RR - Northeast Ohio?

said by coppertrail :

I can log into the roadrunner.com portal using email@roadrunner.com and my master adelphia email password. When I log into the roadrunner web mail using email@roadrunner.com, it lists my email address as @adelphia.net once logged in.

I'd like to get my email changed over from adelphia to roadrunner, I guess I have to wait for TW to send me a master password?

Here's the deal, people can send you mail @roadrunner.com & @adelphia.net currently. The @adelphia.net address is going to continue to accept email for awhile longer into the future, they prefer that you use @roadrunner.com so that when the @adelphia.net address ceases to work everyone is already familiar with your @roadrunner.com address. Essentially they are both the same address.

When you login to the webmail, and it shows @adelphia.net, you cannot change this currently, it will not change until all the adelphia markets have been migrated to time warner. There won't be anything additional you will need to do, it should change automatically for you.
reply

anon @ 26th Mar 02:39AM:
Re: Migration to RR - Northeast Ohio?

said by LadyL :

My email was changed over from adelphia to roadrunner. I've been getting confirmation emails from whatever sites I went to that I had changed my email addy from the old to the new.
Altho when I go on the rr homepage (my new homepage - UGLY!!!) and click on the webmail tab...it still asks me for my username/password. Wish they had an automatic login like the adelphia.net webmail - it remembered my username/password! Or some setting somewhere I may have missed. :(

You need to make sure auto complete is turned on in your web browser settings, this was a browser setting not a specific feature of adelphia webmail.
reply

anon @ 26th Mar 03:43AM:
Re: Migration to RR - Northeast Ohio?

said by ChillyCat :

using Firefox - takes me to this screen

Should just be going to webmail.adelphia.net or webmail.roadrunner.com (same site as webmail.roadrunner.com essentially) when you login make sure to use just your username, not the full @roadrunner.com or @adelphia.net

The only thing you need the full email address (@adelphia.net) is for the account management currently off of the rr.com homepage.
reply

BurntCricket @ 26th Mar 05:38PM:
Re: Migration to RR - Northeast Ohio?

Your Adelphia password(s) IS(are) your Roadrunner Password(s).
The ONLY things users need to change is what they put after the @ and the servers used.

For the time being, both @adelphia.net and @roadrunner.com will work but show as @adelphia.net.

Change your address(es) used NOW, along with the servers.

pop-server.roadrunner.com
smtp-server.roadrunner.com
--
He doesn't have issues, he has a subscription.
reply

coppertrail @ 26th Mar 10:16PM:
Re: Migration to RR - Northeast Ohio?

Right, I understand that, but I don't yet have an @roadrunner.com email account. I tried to send an email to my adelphiaaddress@roadrunner.com and it never arrived.

How do I convert/create a Roadrunner email address?
reply

BurntCricket @ 26th Mar 11:27PM:
Re: Migration to RR - Northeast Ohio?

There is nothing for you to do, your Roadrunner email IS adelphianame@roadrunner.com.
--
He doesn't have issues, he has a subscription.
reply

coppertrail @ 26th Mar 11:40PM:
Re: Migration to RR - Northeast Ohio?

I've sent emails to my adelphiausername@roadrunner.com account from 3 different email accounts and they're not showing up in roadrunner webmail. At the same time, they're not getting bounced back, so they're going somewhere . . .
reply

LadyL @ 27th Mar 08:45AM:
Re: Migration to RR - Northeast Ohio?

It took awhile, but it finally 'remembered' my username,etc. :D
--
Lonnie
reply

BurntCricket @ 27th Mar 05:02PM:
Re: Migration to RR - Northeast Ohio?

ALL former Adelphia customers are Roadrunner.com, Not anything else, there is NO chance of duplication because only those migrated from Adelphia will be using @roadrunner.com for mail.

edit: additional information -
I just used Webmail to send mail to another of my Adelphia/Roadrunner addresses, it arrived fine, but showed as being sent from Adelphia.net, which I believe will be the case until they close the adelphia.net mail servers for good.

--
He doesn't have issues, he has a subscription.
reply

Jws21 @ 27th Mar 07:34PM:
Re: Migration to RR - Northeast Ohio?

Problem I have is I cant login to RR's web mail. I have sent a few emails to my *****@roadrunner.com account and it arrived in my adelphia box. I can login to the rr.com page just not my RR webmail.
reply

BurntCricket @ 27th Mar 08:41PM:
Re: Migration to RR - Northeast Ohio?

When attempted to login you are using adelphia screen name and password ? Do NOT add anything after the screen name - don't use name@adelphia.net.

For the time being, your roadrunner email will show as adelphia.net, both will work.
--
He doesn't have issues, he has a subscription.
reply

Jws21 @ 27th Mar 09:13PM:
Re: Migration to RR - Northeast Ohio?

said by BurntCricket :

When attempted to login you are using adelphia screen name and password ? Do NOT add anything after the screen name - don't use name@adelphia.net.

For the time being, your roadrunner email will show as adelphia.net, both will work.

Invalid username/password
reply

BurntCricket @ 27th Mar 09:35PM:
Re: Migration to RR - Northeast Ohio?

The thing is I never get that window > when I first go to webmail it asks provider information then sends me to the old adelphia webmail page.

If I am logged on to the RR page it sends me right to the adelphia webmail page.
--
He doesn't have issues, he has a subscription.
reply

LadyL @ 27th Mar 11:25PM:
Re: Migration to RR - Northeast Ohio?

Yup...what you said. I don't get that RR webmail screen at all.
Maybe our little roadrunner friend is being selective? :D
--
Lonnie
reply

Jws21 @ 28th Mar 01:33AM:
Re: Migration to RR - Northeast Ohio?

So to clarify, Both BurntCricket and LadyL log in @ »www.rr.com/flash/index.cfm and click webmail ?

I called and was on chat support and was told you cannot access your webmail through the rr.com page you must go to »webmail.roadrunner.com/webedge. which is kinda stupid imo

Anyhow, All the time spent I got my password changed twice and it was hell to get it changed back to what I originally had. I'm just confused now :uhh:
reply

LadyL @ 28th Mar 05:34AM:
Re: Migration to RR - Northeast Ohio?

Correct as to first sentence. I click directly from the homepage - little tab that says 'Webmail'
--
Lonnie

RR Conductor @ 28th Mar 05:39AM:
Re: Migration to RR - Northeast Ohio?

That webmail looks exactly like Adelphia's!

Edit-Here's what Comcast's looks like, for comparison

GotGhosts @ 28th Mar 11:05AM:
Re: Migration to RR - Northeast Ohio?

said by LadyL :

Correct as to first sentence. I click directly from the homepage - little tab that says 'Webmail'

This is exactly what I see and I am able to login just fine.
I use Mozilla Firefox and if I remember right we have to use Internet Explorer to make any changes, please correct me if I'm wrong.

I stopped using IE years ago because all the security to tighten it down didn't even allow me to surf. Since it's been so long I don't even know where to begin to make changes to be able to get to the Road Runner site. I'm also not going to upgrade a browser that I'll never use.

I have not received anything via e-mail or the postal mail as to instructions on changing my e-mail. I have a "special" characters in all of my Adelphia e-mail accounts so I know I'm going to have to make some changes.

I use Mozilla Thunderbird for my e-mail and I tried to change the SMTP and POP servers yesterday but when I sent myself a few test e-mails I got errors.

I'm going to wait until I hear something more definate on how to proceed. The changes were just made this weekend so maybe things aren't ready yet in our area.

Just my opinion.
--

reply

LadyL @ 28th Mar 04:17PM:
Re: Migration to RR - Northeast Ohio?

Yup...supposed to get either an email or snailmail 'letter' describing on how to do the changes.
The Tech that I spoke with stated that we will still be getting email via the @adelphia for maybe up to 1 year, but that it was wise to let our 'friends'/etc know about the upcoming email addy change in advance. I've done all of that on Sunday! :D I just sent them all an email and/or went to the sites (Forums/Games/Utilities/Medical) and did the 'change of email address' found on each site. I've received confirmation emails from all of these sites that their databases have been changed per my instructions. :)
--
Lonnie
reply

anon @ 28th Mar 05:37PM:
Re: Migration to RR - Northeast Ohio?

any idea about when the channel lineups will change?
reply

Jws21 @ 28th Mar 10:36PM:
Re: Migration to RR - Northeast Ohio?

When logged into rr.com I click webmail a new window opens up with the following link : »https://webmail.ma.rr.com/

In both FF & IE
reply

Cata25 @ 29th Mar 01:52AM:
Re: Migration to RR - Northeast Ohio?

said by Jws21 :

When logged into rr.com I click webmail a new window opens up with the following link : »https://webmail.ma.rr.com/

In both FF & IE

try this link:
»webmail.roadrunner.com/webedge
reply

LadyL @ 29th Mar 05:36AM:
Re: Migration to RR - Northeast Ohio?

I don't know anything about that.
As it is, I only watch cable channels - only 5 of them - and I haven't seen anything being changed at all.
They'll probably mail out a new listing with everything else.
Different areas have different channel setups.
--
Lonnie
reply

Jws21 @ 29th Mar 10:55PM:
Re: Migration to RR - Northeast Ohio?

try this link: »webmail.roadrunner.com/webedge

That link works, what I'm trying to figure out is why I can't access webmail when logged into »www.rr.com/flash/index.cfm
reply

ace111170 @ 30th Mar 08:13PM:
Re: Migration to RR - Northeast Ohio?

Since the upgrade sweep I'm showing a 66.61.xx.xx address. Speedtest.net is also mis-reading my position..it thinks I'm 300 miles from Atlanta..never did this before..

I'm also not seeing new speeds (I confess however, I'm not 100% sure I should have seen a speed increase)

Modem logs TFTP failures, which I assume are attempts from a TFTP server at the headend trying to push a config file to the modem..?

Any advice..?

Thanks in advance
reply

hobgoblin @ 30th Mar 08:16PM:
Re: Migration to RR - Northeast Ohio?

The reverse DNS on your IP is screwed up, we have seen this many times during the migrations. It will resolve itself!

Hob
reply

Inundated @ 7th Apr 08:52PM:
Re: Migration to RR - Northeast Ohio?

And I should have been reading this board before I wondered why my cable modem went out on the 24th. :D

Transition complete here, of course...little problem after it got back up that day.

Speeds about the same as before.

The E-Mail thing took me a while, as I didn't really use my adelphia.net address...but with a password change online, and the "webedge" address (above) to reach the new home of the old Adelphia webmail, it works fine now.
reply