Rogers rumoured to be LOWERING bandwidth caps
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buzzinhornet @ 14th Oct 10:47PM:
Rogers rumoured to be LOWERING bandwidth caps
»www.digitalhome.ca/blog/2007/10/···service/
Rogers rumoured to be LOWERING bandwidth caps for High Speed internet service
Filed Under Home Computing
If the rumours Digital Home is hearing are true, Rogers High Speed Internet (HSI) customers that love Bittorrent, downloading movies and watching lots of video over the internet are going to get really upset in coming weeks.
According to several sources that we spoke to, Rogers is planning to lower their bandwidth caps for the majority of their High Speed Internet plans. The company that once advertised its extreme plan as “unlimited” is now expected to slash bandwidth caps by up to 84%.
It should be noted that lower bandwidth caps have not been officially announced by the company, however, internet service providers seldom send out press releases when they are cutting back service so we don’t expect the company to be trumpeting these changes anytime soon.
In addition to lowering bandwidth caps, the company is also boosting the amount charged for every additional GB of bandwidth usage beyond your bandwidth cap. Currently the company charges $1.25 per gigabyte beyond the plans current cap. This rise in overage fees is up 20% on the Extreme plan and 300% for users of the Ultra lite plan.
The following is a list of changes by plan that we expect will be foisted on almost 1.4 million Rogers High Speed Internet customers in the near future.
* Extreme - bandwith cap reduced from 100GB to 75GB per month. $1.50 for each extra GB up to a max of 50 GB’s per month.
* Express - bandwith cap reduced from 60 GB to 50GB per month. $2.00 for each extra GB up to a max of 30 GB’s per month.
* Lite - bandwith cap reduced from 60GB to 25 GB per month. $2.50 for each extra GB up to a max of 30 GB’s per month.
* Ultra Lite - bandwith cap reduced from 60GB to 10 GB per month. $5.00 for each extra GB up to a max of 30 GB’s per month.
Rogers Wimax plans - Portable Internet and Portable Internet Basic - which were only introduced in the last year and have considerably lower bandwidth caps (and high overage fees) will not change.
Up for discussion in our High Speed Internet forum
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Farshid420 @ 17th Oct 12:04PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
Wow, if these numbers become a reality, it'll definitely send some of us from this board running (most probably to TekSavvy, as I was about to do earlier this year), but as mentioned before in several different posts around the Rogers forum, we don't represent a large percentage.
Then again, with all the different types of media that are slowly becoming more and more mainstream these days (especially ones that require larger amounts of bw), that might change...
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nekkidtruth @ 17th Oct 03:13PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
I really hope this doesn't happen. 100gigs for the Extreme service is a perfect fit in my opinion. Anything lower is a slap across the face.
Depending on how this effects me (Sometimes I download 30gigs in a months, sometimes 95gigs.), I may end up canceling all 4 of my Rogers services.
The caps are just fine as they are. Stupid Rogers.
--
Weeeeeee
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spotters @ 17th Oct 03:26PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
As much as this sounds possible, I can't see them charging an Ultra Lite user $174 for downloading 40GB's...
or a $100 for 55 GBs with lite.
These two services are specially crafted for non tech savvy people, but they will surely notice a $100 bill increase. If this does take effect, you can bet people will leave.
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swintec @ 17th Oct 04:04PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
Man oh man, it is nice that they are going backwards when it comes to internet usage. I can not even believe they would consider this.
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BlockNews.Net- Quality Usenet Block And Unlimited Accounts
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sbrook @ 17th Oct 04:10PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
You can believe it ... it's Rogers ... although they may have played the cat and mouse game with Bell again ... release this when Bell started talking caps ... see how far bell goes then don't implement and watch people leave bell!
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DaJinx @ 17th Oct 04:49PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
Glad I left a few months back.. :)
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TOPDAWG @ 17th Oct 08:21PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
Damn that is god awful. The fact is you can do 100GB with legal downloads now.
I love when people talk about the future is downloading everything. Yeah right. So is rogers forcing the current caps yet?
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mediamail7 @ 17th Oct 08:48PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
They reduce my bandwidth and lower my caps. Well I will have news for Rogers. Been a customer since the Wave... Well the wave will be to Rogers (It will be bye bye)... for good.
Just got off the tele with Rogers... They confirmed they will be lowering bandwidth caps and increase in price will be forthcoming. Just signed up with Techsavy
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mediamail7 @ 17th Oct 08:50PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
reply to buzzinhornet
Glad I left a few months back..
Who is your alternative choice?
Dan.
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DJ Paolo @ 17th Oct 09:31PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
lowering bandwith caps is bad news? oh wait, that means you can download less right? oh crap i thought this was good news, i guess i was drunk when i read it
--
Happiness is like peeing your pants... Everyone can see it, but only you can feel its Warmth!!
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anon @ 17th Oct 10:09PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
I just left 'cause I don't want to get a bill that surprise me. Talked to the CSR and he still not sure when they gonna implement it. Just said they will definitely do it with a max charge of $200 for extreme. Ted sure know how to make money.
I was still with them when they throttling BT as I don't do BT. But when it comes to caps for $1.25 per GB and don't want to lower the basic price for extreme, it simply means they want to change the agreement and make more money.
The cost of Internet in Canada is quite high compare to the other countries.
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mediamail7 @ 17th Oct 10:36PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
YZWN, How is Techsavy for being an ISP?
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Farshid420 @ 18th Oct 12:01AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
If only the Rogers reps checked these boards as much as the TekSavvy guys did... then again, like I said earlier, we're a very small minority guys... checked my gf's account for her today, and in the past 6 months, she hasn't broken the 1gb mark... but again, as resources and media become more interactive, in demand, and easy to use, this will all change, and then Rogers will have to change with it, or hell will freeze over and Verizon will finally come to Canada :P
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sbrook @ 18th Oct 09:50AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
Verizon and other US companies will NOT come to Canada.
US companies have LEFT Canada! Concentric (XO), AT&T, Sprint.
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sevenGLR @ 18th Oct 11:16AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
Is there a technical reason for doing this or is it just a for extra profit?
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mediamail7 @ 18th Oct 11:55AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by sevenGLR :
Is there a technical reason for doing this or is it just a for extra profit?
I think with Rogers it's profit, bottom line...
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snickfiberal @ 18th Oct 12:00PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
They are lowering all right...to Zero in My case
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Farshid420 @ 18th Oct 01:13PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
lol @ snickfiberal! I noticed the same thing on my gf's account, I assure you that your usage is not 0 ;)
sbrook: hence the hell freezing over bit :P
Then again, cheap fiber optic setups could lower prices by creating competition for Rogers and Bell... we just need a provider with the balls and vision (and the money) to set it up...
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mediamail7 @ 18th Oct 07:54PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by Farshid420 :
lol @ snickfiberal!
Then again, cheap fiber optic setups could lower prices by creating competition for Rogers and Bell... we just need a provider with the balls and vision (and the money) to set it up...
I think TechSavy will be the leader in a alternative choice to Rogers.
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anon @ 18th Oct 08:06PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by mediamail7 :
YZWN, How is Techsavy for being an ISP?
Well. Honestly speaking. Their customer service is pretty good. Almost no waiting time (don't know how they can manage that) and guys are friendlier comparatively speaking.
However, been with Rogers for a long time and enjoying 7.5M actual speed on extreme. I have to say that DSL can't match cable on advertised speed. I live in Heartland Mississauga and I though I can get decent speed. I only get 2.5M max as I'm on a 3M profile as of now. Called once and was bump up to 4M profile and was quite stable. So I thought I can try a higher profile to 5M. Suprised I got downgrade to 3M instead. Called again and was told that the 4M profile was on error correction (not sure what's that) even though I said it was stable and never got cutted off. Then they said nothing they can do. So here I'm stuck at 2.5M max.
It's a painful experience when I had 7.5M before. That caused me hard to recommend DSL to my other friends and neighbour as they wanna switch too.
I think it might not have something to do with TS but what I can say is DSL sucks. As you can see from posts that only a few people actually got 5M and some other lucky ones got lower than 2M. Distance is the main factor. You have to be really really close to the CO to get the advertised speed.
In conclusion, my suggestion is to try the CIA cable version if they don't have caps. Seems like a good deal too. $40 for phone + Internet.
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sbrook @ 18th Oct 08:21PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
Personally based on what I see of CIA's 3web service, I would look very hard at the reviews and comments in the Canadian Broadband forum. They aren't very pretty.
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anon @ 18th Oct 10:52PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by sbrook :
Personally based on what I see of CIA's 3web service, I would look very hard at the reviews and comments in the Canadian Broadband forum. They aren't very pretty.
Ya. The review was really terrible I know. But they all seems to be related to 3web DSL instead of cable Internet service. Cable service is 8M so getting 5M shouldn't be a problem.
But my concern is still about the bandwidth cap. With todays web pages containing flash animation, VOD, streaming video/audio + download will get over the cap in no time. A cap on high speed is pointless. I'd rather have no cap on lower speed.
I have no problem on pay-as-you-go Internet but putting a cap on bandwidth and not reducing the basic price is not acceptable.
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Farshid420 @ 18th Oct 11:51PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by mediamail7 :
I think TechSavy will be the leader in a alternative choice to Rogers.
I totally agree with you there... and that's because they're still small enough to be able to have the personal connection with their customers. Not only that, they offer a true unlimited service. I think for most people, a consistent service is more important than one that offers faster speed but more hassles (and changes after signup). Again, we'll have to wait and see how the market affects the different kinds of services, and fiber will eventually break into the Canadian market - we just need a bigger name player to step up and implement, as the market would definitely be there after the success of FiOS in the US.
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nekkidtruth @ 19th Oct 03:00AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by mediamail7 :
I think TechSavy will be the leader in a alternative choice to Rogers.
Unfortunately, I don't see this happening. You're comparing apples to oranges. As it stands DSL isn't comparable to cable in terms of speed. Bell has a lot of upgrading to do before it's capable of cable-like speeds.
The other issue I have with this prediction can be summed up in a single question...
Anyone remember IGS?
IGS was the go-to ISP for anyone switching from cable or from any other DSL provider. They were highly recommended by lots of people, reviews praised them and so on. I myself spread the IGS love for 5+ years. Look how that ended. They were bought out and their new parent company took a big dump on their chest (graphic I know...sorry..). Guess who their parent company is? Surprise! CIA.
Teksavvy is good right now yes, but they're still run off Bells atrocious lines. When Teksavvy can offer me an 8 megabit line, consistently and with no caps...I'll definitely jump on that bandwagon. Unfortunately, Bell's lines are nowhere near capable of offering that to the masses.
--
Weeeeeee
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ShawnR @ 19th Oct 08:55AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by buzzinhornet :
* Extreme - bandwith cap reduced from 100GB to 75GB per month. $1.50 for each extra GB up to a max of 50 GB’s per month.
* Express - bandwith cap reduced from 60 GB to 50GB per month. $2.00 for each extra GB up to a max of 30 GB’s per month.
* Lite - bandwith cap reduced from 60GB to 25 GB per month. $2.50 for each extra GB up to a max of 30 GB’s per month.
* Ultra Lite - bandwith cap reduced from 60GB to 10 GB per month. $5.00 for each extra GB up to a max of 30 GB’s per month.
Are you sure the ceilings are in GB? I think they meant $$, which would be slightly more reasonable. (i.e. unlimited express/extreme = $75/$103 per month)
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sbrook @ 19th Oct 09:10AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
OK, this appears to have been a variant on the contents of a survey rogers circulated ... it's mentioned on the RBUA site.
Service ........ Monthly...Cap........Overage.....Max Overcharge
Extreme Plus ... $99.95 ... 90 GB ... $1.25/GB ... $25
Extreme ........ $55.95 ... 75 GB ... $1.50/GB ... $25
Express ........ $47.95 ... 50 GB ... $2.00/GB ... $25
Lite ........... $35.95 ... 25 GB ... $2.50/GB ... $25
Ultra Lite ..... $24.95 ... 10 GB ... $5.00/GB ... $25
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Farshid420 @ 19th Oct 04:03PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by sbrook :OK, this appears to have been a variant on the contents of a survey rogers circulated ... it's mentioned on the RBUA site.
Service ........ Monthly...Cap........Overage.....Max Overcharge
Extreme Plus ... $99.95 ... 90 GB ... $1.25/GB ... $25
Extreme ........ $55.95 ... 75 GB ... $1.50/GB ... $25
Express ........ $47.95 ... 50 GB ... $2.00/GB ... $25
Lite ........... $35.95 ... 25 GB ... $2.50/GB ... $25
Ultra Lite ..... $24.95 ... 10 GB ... $5.00/GB ... $25
So wait, they're taking up the price of the different tiers again???
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sbrook @ 19th Oct 04:13PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
That was a *survey* as to "what would people think about a rate structure like this"
Who knows what they'll actually do.
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Farshid420 @ 19th Oct 04:26PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
I get their business model now:
Let's raise prices and lower caps and that'll make our customers HAPPIER! :)
:uhh:
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anon @ 19th Oct 10:53PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
So now they want to increase the price AND lower the bandwidth cap in one fell swoop!
Man, a tough pill to swallow indeed :mad:
said by sbrook :
Extreme ........ $55.95 ... 75 GB ... $1.50/GB ... $25
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anon @ 19th Oct 11:33PM:
msg deleted
deleted by a moderator
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mediamail7 @ 19th Oct 11:36PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
in response to YZWN - I have ordered the 5MB service with DRY DSL, my line has not had a land line in 8 years. I would be happy with with a 4MB connection. Right now I can reach 10MB per sec, downloading from Microsoft - however my Torrent speeds - speeding at 30K... The other issue I have is the shapping of office VPN connection. Can't work with that! I hoping for a good DSL signal. I live in downtown Toronto.
Techsavy is being connected on the 23. Will keep both and see who I keep.
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ShawnR @ 19th Oct 11:44PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by Farshid420 :
So wait, they're taking up the price of the different tiers again???
No, it looks like those rates just include the modem rental fee.
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mediamail7 @ 20th Oct 12:01AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by ShawnR :said by Farshid420 :
So wait, they're taking up the price of the different tiers again???
No, it looks like those rates just include the modem rental fee.
What also upsets me is I had no choice - I had pay a full $100 for Motorola Modem, it was not rentable at the launch of Extreme Unlimited.
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sbrook @ 20th Oct 07:59AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
$100 at 5 per month = 20 months.... If you were around at the launch of extreme, that was over 2 years ago, so it has more than been paid for.
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spotters @ 20th Oct 10:39AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
$5 dollars per month? I am only on Express but only pay $3 dollars to rent the modem per month. Is it different for extreme?
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mediamail7 @ 20th Oct 10:42AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by sbrook :
$100 at 5 per month = 20 months.... If you were around at the launch of extreme, that was over 2 years ago, so it has more than been paid for.
I agree - however it will now be useless to me. Hopefully this is not offtopic, can one give a modem to a friend that rents one from Rogers so they don't have to rent one?
Dan.
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sbrook @ 20th Oct 10:43AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
$5 was what it USED to be at the time we bought.
You can "sell" a purchased modem to someone else. BUT you probably need to call Rogers to get it disassociated from your account and put onto your friend's. He'll have to return his modem.
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anon @ 20th Oct 11:58PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by mediamail7 :
I agree - however it will now be useless to me. Hopefully this is not offtopic, can one give a modem to a friend that rents one from Rogers so they don't have to rent one?
Dan.
Well. I've got the same situation as you've got. Bought the modem when it first came out. I don't regret because I actually save $$. I have 30 days to inform them to cancel my account. Drop the extreme to ultra lite before I call to cancel to save some money right a way. Remember you can't downgrade AND cancel at the same time. So call to cancel 1 or 2 days after downgrade.
I got the modem turned off and not using the 250k ultra low for a month until next billing cycle. With TS + Ultra lite I'm still paying roughly the same price as Extreme from Robbers. Next month I think I'll use the Cable modem to try out 3Web and then go from there. But I think 3Web cable has a cap also. :(
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Rogers1 @ 21st Oct 12:11AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
I'll I can say is I dare them to do it, I have been a very loyal rogers customer for the last 5 years having every service they advertise and then some.
If the up the price again and lower Caps I will go to Aliant for Internet (wish I had another option though) and get star choice for my TV, and if I can get a dry DSL line then Vonage for home phone, I would get rid of my Cells too but I dont have the 800 bucks it would cost to ditch them all.
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joshb @ 21st Oct 10:49AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by sbrook :
You can believe it ... it's Rogers ... although they may have played the cat and mouse game with Bell again ... release this when Bell started talking caps ... see how far bell goes then don't implement and watch people leave bell!
One things for sure no matter what your point of view on the bandwidth issue is... Bell and Rogers have one heck of a cat and mouse game going on that is sure to keep both the Rogers and Bell Forums very busy in the coming future......
If this is just a BS play by Rogers to egg Bell on...This will have to be one of the best spin/BS maneuvers I've seen in recent memory...Mind you that being said I can't remember what I had for breakfast 2 hours ago when I woke up.... ;) Oh wait did I have breakfast yet :p
Anyways no matter how this all plays out it's going to make the front page on DSLR more than once that for-sure......
--
Curiosity really did kill the cat :)
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elec999 @ 23rd Oct 07:27PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
Is it really going to happen. They should at least provide us with a letter or come up with firmware inside the modem that counts the bandwidth, and warn us when bandwidth was reach, and ask to continue or no. I rather have my internet cut off for the rest of month if I ever reach the cap.
Thanks
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elwoodblues @ 24th Oct 09:31AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
Ted paid too much for the CityTv's, now has to figure out how to pay for it.
Oh wait .. lets increase the Internet bills, there is no regulation
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sbrook @ 25th Oct 11:09AM:
(topic move) Rogers rumoured to be LOWERING bandwidth caps
Moderator Action
The post that was here (and all 3 followups to it), has been moved to a new topic .. »Markham was Rogers rumoured to be LOWERING bandwidth caps
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Krazy Ivan @ 29th Oct 12:02AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
Are there any bandwidth limits to Rogers Business Accounts or the limits are for Home Accounts only???
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elwoodblues @ 29th Oct 05:05AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
For those of you that live in Toronto there is an alternative. 3WEB
Before you naysayers jump in :
I've been on 3web for over 1.5yrs now.
Yes tech support sucks or is non existent (I'll give Rogers that much).
You have to buy your own modem (look on Ebay, they are cheap enough)
Service has been more "up" then "down", that is to say that the stability issues they had in the spring are long gone.
I can say I've been getting a full 7mb consistently.
However like Rogers during peak hours you might see a decrease in performance, otherwise it works well.
No caps, no playing games with VPN's or Secure Shells,no don't use Torrents, but I don't think it's throttled all for the glorious price of $33/month.
Sbrook, I'm not trolling here, but trying to provide an alternative to the "We're not going to take it" crowd, but don't seem to be able to anything about it.
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sbrook @ 29th Oct 08:29AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
I really don't know ... but they do still throttle business accounts.
As to 3web ... If you choose to go with them be prepared to have a backup way of getting to the net ... it seems to go down for days at a time when it does go down - not hours!
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elwoodblues @ 30th Oct 11:03AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
I have seen reports that 3Web has been down for days, but i can honestly say that the most I've been down (outside of the stupid activation process where the script reader took down the wrong MAC address) has been 12 or so hours.
Of that 12 hours I think it was because they changed my IP and the router still had the old address (who would have thought of trying to renew my IP?)
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anon @ 31st Oct 07:07PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
Hey elwoodblues thanks for the 3web info. You said they don't have caps. But as far as I know only their DSL has no caps not the cable as stated on their site.
Also, can I use my Rogers modem?
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anon @ 1st Nov 09:51PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
I wonder if Saul Zaentz is a friend of old Ted?
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anon @ 2nd Nov 07:28PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
OH god i a m praying they don't cap it
just checked me usage(never did that before)
235gigs last month, and over 200gigs and the past few months
all ready did 18 gigs this month
and i am in maple Rutherford/Jane, i have no other highspeed choice as far as i know
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koolin @ 6th Nov 01:40PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
really until Rogers proves that they are able to monitor it properly and provide real data on our bandwidth used who cares about caps. They been at this for years now and look at the poster above 235GB last month! Even if they did start charging overage everyone would be easily able to contest it and say prove that your monitoring is reliable and correct. Until I see 6 months straight of correct information in the monitoring tool then I'm not worried, and as it stands right now apparently I'm allowed 0GB this month, yippie monitoring tool!
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anon @ 6th Nov 09:17PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by koolin :
really until Rogers proves that they are able to monitor it properly and provide real data on our bandwidth used who cares about caps. They been at this for years now and look at the poster above 235GB last month!
I got the same idea about that too a month ago. But when I know that they will be going to charge for extra BW I called them and was told by the supervisor it's not a max of $25 but $200. The guy said there's memo it will definitely be carried out soon. So I switch to TSI. The speed is a little bit slower but not a big deal because it's cheaper and I won't get a surprise bill later on.
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anon @ 6th Nov 09:46PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
I'm in teh same situation as you lol But I haven't completely switch. My rogers is still alive. I'm testing if the unlimited is good enough for IPTV.
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anon @ 7th Nov 11:38AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
so does that mean they will start charging on Nov 28th, or start the counter on Nov 28th? Don't they have to send something out saying they will be doing this?
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anon @ 7th Nov 06:44PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by newueser :
so does that mean they will start charging on Nov 28th, or start the counter on Nov 28th? Don't they have to send something out saying they will be doing this?
I won't take a chance man. We are talking about $200 max and not just $25. For sure they are going to chase lots of ppl out of the door for that. Don't wanna get a heart attack when receive the bill. I'm taking easy everyday now. Don't have to check the usage and no worry. Just leave my PC overnight for the download. AND I save $15 a month.
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Farshid420 @ 8th Nov 05:12PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by FASTSWITCHI won't take a chance man. We are talking about $200 max and not just $25. For sure they are going to chase lots of ppl out of the door for that. Don't wanna get a heart attack when receive the bill. I'm taking easy everyday now. Don't have to check the usage and no worry. Just leave my PC overnight for the download. AND I save $15 a month.
That doesn't make much sense... you're going to leave your PC overnight to download? Isn't that still going to add up?
Rogers has to give some kind of notice for this type of change, and until it does so, it's safe so say that they won't take much action. That said, it doesn't mean you should go on a download spree, but you shouldn't be freaked out at this point either.
I've tried several times today, at different hours, to access the usage tool, and no luck. When I was finally able to access it for the first time last night, after trying all day yesterday, it said that I had downloaded 15 gigs that day, and the day before, which is INSANE to say the least... and it's happened before, and when I've called Rogers to complain, they've said that it must be a bug with the usage tool...
As many before me have said, until they fix the tools they're using to measure our usage, they'll have no definitive right to charge us for going over...
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sbrook @ 8th Nov 05:30PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
The don't need to give advance notice. The only notice they need provide is on their web site.
The usage tool definitely is buggy.
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Farshid420 @ 8th Nov 05:43PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by sbrook :
The don't need to give advance notice. The only notice they need provide is on their web site.
The usage tool definitely is buggy.
Well, I guess that would be some type of notice... but again, not that I would expect it cause it's Rogers, but I would think that, since they wouldn't want to receive more support calls than they probably already are, they would tell their customers that there's a MAJOR CHANGE taking place...
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joshb @ 8th Nov 07:21PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by sbrook :
The usage tool definitely is buggy.
Can you name an ISP who's monitoring tool's are not buggy.... :huh:
I will even be nice and say you name any ISP on the planet as long as there a traditional cable or DSL provider...
And re-sellers don't count.....So try again........
--
Curiosity really did kill the cat :)
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Farshid420 @ 8th Nov 11:43PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by joshb :
Can you name an ISP who's monitoring tool's are not buggy.... :huh:
I will even be nice and say you name any ISP on the planet as long as there a traditional cable or DSL provider...
And re-sellers don't count.....So try again........
I don't think that sbrook is trying to say that they're the only ones that have a buggy tool, and in fact, josh, you're proving the point to be more so universal... the ISPs are trying to accomplish a task after only doing a half-ass job in the process of accomplishing their goal. To parallel, software companies *cough*Microsoft*cough* do the same thing a lot of a time, by releasing software that isn't *quite* done.
If Rogers, or any other ISP, is truly serious about implementing caps, and moreso charging people who go over, they need to get realistic about the accuracy of the tools they provide. If it's our responsibility to stay under the cap, the tool they give us to accomplish this task has to work the MAJORITY of the time (if not always), not sometimes, and yave correct figures, not "abouts". Otherwise, they can decide to take on that responsibility (which would never happen, because they suck at keeping track of ANYTHING), and warn us themselves when we're getting close during any given month... again, this is all theoretical, and the fact that they can't get accurate info to us on a self-help basis means that they're probably still struggling to get it right themselves...
[/rant]
:P
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anon @ 9th Nov 04:07AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
We, as consumers, just continue to be abused by these companies and do nothing about it. Apathy is killing consumers these days.
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TOPDAWG @ 9th Nov 09:47AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
WTF can some people do? It's rogers or deal up for a lot of people.
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blackstar79 @ 11th Nov 01:07AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
Not only is the usage tool Buggy but so is their website. half the time i can't even LOG IN to the website to check my usage, see how much i owe Rogers. i've been with rogers for almost 10 years now. if i see even 1 cent of over charges for extra usage I'm out the door in a flash. If A. their website actually worked and B. their usage tool wasn't a piece of useless junk then i might not take this stance but as it is if they can do this i should just start charging my customers where i work exorbitant fees whenever i want it and tell them it was posted on the website which they may or may not be able to access but to just "trust me" when i say if the website did work which it doesn't that it would actually give them all the details they need and that it's not my problem that they can't access the information i'm giving to them that isn't available to them 75% of the time they check to see if the information is available.... i'm NOT happy about this and oh man the BBB is gonna get allot of complaints as well i'm sure there's gonna be some lawsuits on this...there i've ranted i feel better :)
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anon @ 11th Nov 02:54PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by blackstar79 :
Not only is the usage tool Buggy but so is their website. half the time i can't even LOG IN to the website to check my usage
You can wake up in the mmiddle of the night to check it when traffic is not busy. Lol. Good thing is that the result is almost real time whereas one of my friends with the other isp he has to disconnect/reconnectmodem to do so.
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Farshid420 @ 11th Nov 06:23PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
said by ghjkl :
You can wake up in the mmiddle of the night to check it when traffic is not busy. Lol. Good thing is that the result is almost real time whereas one of my friends with the other isp he has to disconnect/reconnectmodem to do so.
If only that worked half the time... I've tried at like 3am, and still no go... it's the tool, not the busy-ness of it :s
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elwoodblues @ 13th Nov 10:14AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
The real question is , if you should go over your limit and Rogers would (of course) bill you for it, can you argue that you didn't know what your bandwidth was because the site doesn't work?
I've been using a program called DUMETER for years, primarily to monitor the speed I'm getting (I'm on 3web and at this point there are no caps). It's much more accurate then the rogers meter.
Rogers is making you pay for every single byte that hits the modem, every virus, every worm that you have protected yourself against.
With the app you get a better sense of you what you have personally used as opposed to what Rogers thinks you have used.
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mediamail7 @ 13th Nov 11:00AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
Net Limiter does a good job also for doing your own monitoring and traffic shaping, i.e: controlling how much you upload.
»www.netlimiter.com/
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insomx @ 13th Nov 11:03AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
Someone has to dig their grave, it might as well be them.
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mediamail7 @ 13th Nov 11:18AM:
Re: Rogers rumoured to be LOWERING bandwidth caps
off topic, I can no longer watch CityTV news now that Rogers has the awful sounding audio logo at the end of the news credits.
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anon @ 13th Nov 12:21PM:
Re: Rogers rumoured to be LOWERING bandwidth caps
The problem I had DUMETER (which is not free btw) is that it counts all network traffic, local and internet.. so if you have a few computers at home and like to watch videos over the network, or trasfer files between computers the numbers it keeps track of are meaningless for monitoring your cap.
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