[TWC] Time Warner Navigator
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cypherstream @ 8th Dec 07:01PM:
[TWC] Time Warner Navigator
I just thought I'd share this article I found online regarding Time Warner's new Navigator (Mystro) software. Perhaps this can spark some discussion on what you think for the few that have been 'navigated'. Passport appears to be the BEST, and many people are angered of how buggy and slow Navigator runs in comparison. Here's the article:
December 07, 2007
Navigator
It's been a rough year for customers of Time Warner Cable, Kansas City's leading cable provider and possibly the leader in TV-related headaches. Time Warner would like to apologize for that, and we would like to accept its apology -- mostly, though, we hope it's learned its lesson.
The trouble started in January, when Time Warner started “upgrading” people's set-top boxes with new software to control the on-screen guide, DVR recording and other features. And then there was the ongoing soap opera with the NFL Network, which wasn't Time Warner's fault (in my opinion) but still resulted in a lot of angry customers wondering why they couldn't get the Packers-Cowboys game Nov. 29. In between, a channel-changing snafu irked some fans of A&E (the channel, not the newspaper section).
Above all, though, there was the Navigator debacle. In January I wrote that Time Warner was rolling out a new menuing system for its cable boxes. I quoted a local spokesperson who said Navigator had been developed “so we can be more responsive to our customers.” Famous last words. Since then, customers have flooded Time Warner's help lines, and my mailbox, with horror stories of sitting down to watch a recorded show, only to discover their DVRs had been wiped clean by the new software. Others were put off by the new menuing system, or driven mad by the three-second response times each time they pressed a button on their remotes, or felt like they were in a car with bad brakes each time they tried to fast-forward through a show ... the list went on.
“I have never seen my wife so frustrated with anything, (and) that is an area where she usually counsels me in patience,” wrote Chad Colgan of Lenexa. On Aug. 28, Time Warner switched his HD-DVR to Navigator, erasing the entire fourth season of “Battlestar Galactica,” which they were saving up for one of those viewing marathons that DVR users look forward to.
Two months later, when I checked in again with the Colgans, they were still having trouble. “When the DVR works we don't have many complaints,” said Colgan, “but the 50% of the time it hangs or freezes, like a slow computer, you want to yank it out of the wall.” Not only is he considering a switch to Everest, so is his brother-in-law. His cable hasn't been upgraded yet but is spooked by Colgan's tales of woe.
That's the kind of word-of-mouth damage Navigator can do to Time Warner's business, and not just in Kansas City. Its customers in Lincoln, Neb., also got “upgraded” this year, and the ensuing debacle led the city council there to pass a resolution calling for an investigation. The city's cable advisory board concluded that Time Warner had “beta-tested” Navigator on the unsuspecting people of Lincoln. (The AVS Forum's Navigator complaint thread scores high in Google search.)
I could go on: Jim Savage, HD-DVR customer, reports that “Navigator still gives me headaches as it is still incredibly slow, poor resolution, among other issues,” months after it was installed. Rebecca Tasler: “We had been so dissatisfied with the new Navigator software that my husband talked a tech into reinstalling the old Passport software system.” After that, recorded shows looked “horrible,” were heavily pixellated — what a surprise, my Passport-enabled box is suddenly doing the same thing. So now it’s not just Navigator.
Scott Simerly, who called my attention to the troubles in Nebraska, called Navigator’s interface “downright prehistoric. I fail to see any improvements in the functionality and the keyword search is horrible in comparison to the old system (Passport).”
And yet, the vast majority of people reading this are, according to Time Warner, having no problems at all. That's because they are using set-top boxes that have been tested with Navigator and work fine. The problem, says Damon Shelby Porter of Time Warner Cable Kansas City, is that there are some four dozen different cable box models in use around the area. And while Porter said Navigator has behaved well with “97 percent” of them, getting the software to behave with them all has been a bear.
“It was tested by our lab, it was tested by our employees in their homes but -- mea culpa -- it's really taken much longer for us to iron out the problems than we had hoped,” Porter said. “We're very frustrated.”
Not as frustrated as I was when I had to return my Navigatored HD-DVR to Time Warner for a replacement. To my relief, the new DVR hasn't been upgraded, because it's a different model and Time Warner has slowed the rollout of Navigator.
There was also that matter of Time Warner moving A&E to Channel 35 without telling anyone (although technically it did warn those of you who read the legal notices in the business section). Porter said a new process was put in place so future channel changes get better publicity.
And another thing — at some point, TWCKC pulled the plug on Turner Classic Movies' secondary audio (or SAP) channel. Time Warner hadn't gotten back to me by the time I filed this report, but a reader and I each independently confirmed you can't get the audio description of many TCM films offered on the SAP channel for viewers with visual disabilities. That feature should be available to everyone with cable, set-top box or not, and needs to be restored pronto.
Channels changing: On Jan. 1 Court TV, best known for launching Nancy Grace's career and for its gavel-to-gavel coverage of headline-grabbing trials, will become truTV (small “t”). Trials will still air during the day, but the channel's new owners -- what do you know, Time Warner again! -- will expand the evening lineup to include other types of mayhem besides criminal. Among its new series are “Sky Racers,” which will follow TV news choppers; and “One False Move,” focusing on people whose jobs or adventures take them to the edge of death.
Discovery is also rebooting two of its digital-tier channels in January. Discovery Times, which was launched in 2003 as a joint venture with the New York Times, petered out after three years. It's been quietly rebuilt around in-depth documentaries, and now the channel will be known as Investigation Discovery.
Planet Green is the new name of Discovery Home & Leisure, focusing on eco-friendly programming. You may have already heard of one program it's launching in 2008, “Greensburg Eco-Town,” which will document efforts in tornado-devastated Greensburg, Kan., to rebuild using environmentally friendly materials.
Meanwhile, another year has passed without a single international news channel being added to Time Warner's -- or Comcast's, or Everest's -- digital tiers. Al Jazeera, BBC World and France 24 are all there for the taking. This lack of public responsibility in a post-9/11 era is disheartening.
Posted by Aaron Barnhart on December 07, 2007 at 07:12 AM in TV Barn
»blogs.kansascity.com/tvbarn/2007···pgr.html
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swintec @ 8th Dec 07:58PM:
Re: [TWC] Time Warner Navigator
I can't say much for Navigator as I have not used it, however as far as losing all the DVR recordings, I don't think this is navigators fault. When any cable company does a software update/upgrade, don't you lose all recordings in the process?
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sansri88 @ 9th Dec 08:01PM:
Re: [TWC] Time Warner Navigator
said by cypherstream :
Meanwhile, another year has passed without a single international news channel being added to Time Warner's -- or Comcast's, or Everest's -- digital tiers. Al Jazeera, BBC World and France 24 are all there for the taking. This lack of public responsibility in a post-9/11 era is disheartening.
This really pisses me off. 3 perfectly good news channels that almost no one carries. To me, they are better than what is offered at the moment. No reason why at least BBC World should be on our lineups (Cablevision carries it).
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ankanoju @ 7th Jan 08:46AM:
Re: [TWC] Time Warner Navigator
Is there not a single TWC executive that uses their DVR and realizes what a piece of junk it is and says we can do better?
The fact that you cannot save the location of partially watched programs is just embarrassing.
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Rombus @ 7th Jan 10:34AM:
Re: [TWC] Time Warner Navigator
said by ankanoju :
Is there not a single TWC executive that uses their DVR and realizes what a piece of junk it is and says we can do better?
The fact that you cannot save the location of partially watched programs is just embarrassing.
Unfortunately this whole Navigator idea got started by some executive going "Damn, we can do better! We will even do it in house to save money and roll out features quicker!"
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Cogdis @ 7th Jan 04:56PM:
Re: [TWC] Time Warner Navigator
Mystro is horrible. The thing randomly stops recording live tv-- It just stops being a DVR when you least expect it!
I bought two tivos and I'm very happy. I still have one passport DVR that I hope they don't think of messing with on me or I'll dump that one too...
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anon @ 7th Jan 11:40PM:
Re: [TWC] Time Warner Navigator
said by Rombus :said by ankanoju :
Is there not a single TWC executive that uses their DVR and realizes what a piece of junk it is and says we can do better?
The fact that you cannot save the location of partially watched programs is just embarrassing.
Unfortunately this whole Navigator idea got started by some executive going "Damn, we can do better! We will even do it in house to save money and roll out features quicker!"
Quicker?? TWC started rolling out Mystro like a year ago and Mystro still sucks really bad! Quicker ha ha!
TWC should have copied all the features that Passport Echo has and add new ones. Having Mystro as the NEWEST software is really frustrating!
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Rombus @ 8th Jan 10:52AM:
Re: [TWC] Time Warner Navigator
Let me clarify here:
Currently, Aptiv digital makes Passport. When ever TWC wanted to launch a new feature, such as caller ID on tv, Start over, etc., We had to go to Aptiv and have them develop it for us. That takes time and money.
TWC decided some time ago to develop there own guide software, called Mystro. Its developed in house, meaning we don't have to pay Aptiv for development and licensing. TWC couldn't just use Passport as a code base since thats copyright infringement. Mystro is a ground up rebuild of the guide, hence there is the tweaking and bug issues they are running into now.
Trust me, its come FAR since it went into employee testing in our division. Was it ready to be launched to the general public? IMHO No, but i don't get to voice an opinion on those kind of decisions :(
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ankanoju @ 9th Jan 09:24AM:
Re: [TWC] Time Warner Navigator
said by Rombus :
Let me clarify here:
Currently, Aptiv digital makes Passport. When ever TWC wanted to launch a new feature, such as caller ID on tv, Start over, etc., We had to go to Aptiv and have them develop it for us. That takes time and money.
There is NO EXCUSE for any DVR today not to remember the location of a partially watched program. The reason is simple, Time Warner does not want to pay to have this "feature" added. Everything TWC does is to maximize their profits.
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Rombus @ 9th Jan 10:58AM:
Re: [TWC] Time Warner Navigator
That feature is already there, At least it is on the passport echo software. Ill check a mystro box later today and let you know.
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ankanoju @ 10th Jan 08:17AM:
Re: [TWC] Time Warner Navigator
said by Rombus :
That feature is already there, At least it is on the passport echo software. Ill check a mystro box later today and let you know.
Thanks for checking, but it doesn't really matter to me. MY DVR does not have this basic capability.
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spensarah @ 29th Jan 12:01PM:
Re: [TWC] Time Warner Navigator
I just went through the Mystro experience. My HDDRV failed so I was given a replacement unit with the Mystro software. I immediately noticed delayed channel changing and a definite degradation in image quality on both the HD and non HD channels. A tech came on-site and tested the signal levels and informed me there is nothing wrong (other than the new software). He instructed me to call for another service call and specifically request a replacement with the older Passport software. Luckily, they are still available in my area. I don't look forward to the day when I'm forced to use the Mystro software Maybe by then they'll have their act together??? (I'm not holding my breath).
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robotron2084 @ 29th Jan 12:41PM:
Re: [TWC] Time Warner Navigator
So I'm curious, why/how would the software (Navigator/Mystro vs. Passport/Echo) affect the picture quality?
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cypherstream @ 29th Jan 12:47PM:
Re: [TWC] Time Warner Navigator
Exactly,
Are you sure you just didn't have to change the STB's output resolution in some kind of configuration menu?
Perhaps your HD-DVR is only set to output 480i or 480p.
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anon @ 30th Jan 12:30PM:
Re: [TWC] Time Warner Navigator
any news about Caller ID on screen?
I know some markets have the feature available but not here in NY.
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Pacrat @ 4th Feb 05:54PM:
Re: [TWC] Time Warner Navigator
We have the CallerID onscreen and there's lots of bugs with it still. It started out as a nice, readable, piece of information... I really liked it. Then the system spontaneously "reinitialized" itself and the display went to an unreadable postage stamp size. We called to report it... they said it was a "software problem" and that it should be corrected soon. Okay, I'm a pretty patient guy so I waited, and waited, and waited... finally, after several weeks the display returned to a nice readable piece of data. Yesterday, I turned the TV on and received a phone call... no display at all, and the call history had vanished. Admittedly a minor annoyance, but the display was back to its "postage stamp" format. I called and reported it today and was told that they are aware of the problem, and that it should be ironed out by the end of the month.
I really like the feature... no need to try to get up and check the callerID on the phone! It does have a a choice for display duration... up to 30 seconds, I think... in increments of 5 seconds. But I sure wish they'd get it straightened out. I was told that by the time it all shakes out in the wash, the size and postion of the display will be "user selectable". That's what I was told, anyway. So don't be in too much of a hurry to get it. Wait 'til they get it right first.
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drussel2 @ 19th Apr 11:02AM:
Re: [TWC] Time Warner Navigator
Apart from "me too" synndrome, a friend of mine told me they had their TV hooked up by a "home theatre guy", and they (somehow) installed a different on screen guide/navigator rather than the one TWC offers.
Is that possible? With Navigator/Mystro now, everytime I press "guide" on the remote, I get an annoying "Please wait... data loading..." message. With the old system, that only happened if I scrolled forward to see what was on TV two weeks from now.
The Caller Id on TV is cute... does it work for Call Waiting Caller ID too? (I haven't had an opportunity to try that).
But, I'd rather have, or in addition to, a TCP/IP message sent to my computer... then I could screen calls by my own software. (I do that now with an old analog modem that would otherwise serve as a door-stop, or paper-weight. :-)
The FSK signal sent for "Voice Message waiting" would also be nice to get via TCP/IP to my computer...
My computer would see the message as originating from 192.168.100.1 (which I would know is my cable modem)
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bubbanc @ 19th Apr 03:04PM:
Re: [TWC] Time Warner Navigator
Ugh.. this new Mystro software is driving me crazy. We have 2 DVRs but only one has been upgraded to Mystro. I find it hard to believe that TW "upgrades" us to something with less features than what we had before. Is there a way we can voice our frustration so that they will fix these issues?
Here are some of the things that we're missing:
1) When fast forwarding and rewinding, it no longer displays the time (yes I know there is a time on the left hand side, but not being over the fast forward bar, it makes it difficult to know the time).
2) When fast forwarding and rewinding, you can no longer use the left and right arrow to move to the next 15 minute interval marker. We used this all the time to really get through shows, now we have to wait for fast forward to work. (this appears to be solved by holding down FF or RW for a few seconds... it will jump ahead or back in 15 min increments).
3) When in Guide mode and clicking favorites, the channel actually changes and the guide goes away instead of the guide jumping to the next favorite channel and staying in guide mode.
4) Day +/- buttons do not seem to work; only get the "loading data" message.
5) Menus are very slow.
The only good thing thus far is that the side bars on non-HD channels are now black instead of gray.
Are these problems driving anyone else crazy?
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bubbanc @ 19th Apr 03:50PM:
Re: [TWC] Time Warner Navigator
So I called to complain about my issues and she said that I could get a new DVR with Passport on it and that it wouldn't be upgraded to Mystro/Navigator (our other DVR wasn't upgraded).
Is this true? She said that they had had so many complaints that they weren't upgrading any more. I'm not sure if I believe her; I think she just wanted me off the phone.
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Monolith @ 19th Apr 03:54PM:
Re: [TWC] Time Warner Navigator
I am in Clayton, nC and I just got a notice in today mail from TWC, saying we would be upgraded to Navigator it would start in about 4 weeks, and take about 2 months.
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anon @ 23rd Apr 04:06PM:
Re: [TWC] Time Warner Navigator
My SA 8000 box with Mystro just rebooted. I came home from errands at 12:30pm 4/23 and turned on the TV and the cable box. After accesing the guide for 20 secs. the guide locked up. then i got the dread b-o-o-t message on the front display.
:(
I want my Passport Echo back. :(
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Infoman1 @ 24th Apr 09:24AM:
Re: [TWC] Time Warner Navigator
All in all, the upgrade went smoothly. There are a "few" feature improvements with Mystro, however there are some losses also. There really isn't anything significant that improves usage, and the increase complexity isn't worth it. Namely, the recording conflict. Unless you constantly observe, you'll miss shows that otherwise would have been recorded. The other pain, is the "A" guide. The sub- banners have nothing other than marketable "pay events", News/Weather, Sports, and Kids. A real waste.
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anon @ 30th Apr 03:24PM:
Re: [TWC] Time Warner Navigator
Im in Columbus Ohio and have had Mystro for a few weeks now. It's been nothing but trouble.
I have 7 cable boxes, 1 HD DVR and 6 Standard Def (Old Pionneer and SA boxes). They reboot constantly. They are so slow I avoid the guide like crazy. Using the cable box remote I have a 50% chance to change channels correctly.
My TiVo's (I have 3) cannot change channels reliably at all. I've re-wired to bypass the cable boxes but of course can now only record the analog stations.
I've called customer service and requested newer boxes that hopefully have more memory and faster CPU's and can handle Mystro, but was told NO. I was told many people are having this problem and "engineers are looking into it".
I've been reading posts in forums all over the net that go back over a year about how Mystro had nothing but problems and still they are rolling it out to people.
I've taken to sending my tale to anyone at Time Warner I can find. I can't switch to Direct TV or Dish because of the trees around my house. Time Warner is the ONLY game in town for me. WOW doesn't do my street and AT&T u-verse isn't here yet.
It's very frustrating to pay $130+/month for horrible service, to basically be yet another test subject for something they know is awful.
Until this I was a happy Time Warner customer...now...not so much.
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Monolith @ 1st May 05:21AM:
Re: [TWC] Time Warner Navigator
hmmm well that just great. I just got my notice via email this morning, that I would be upgraded within the next week.
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Timothy28 @ 1st May 05:53AM:
Re: [TWC] Time Warner Navigator
Does anyone know if the Dallas area has the navigator software at all? And is it just the scientific atlantic boxes that get it or the motorola's too?
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nitecourt @ 3rd May 06:26PM:
Re: [TWC] Time Warner Navigator
said by charpman :
My TiVo's (I have 3) cannot change channels reliably at all. I've re-wired to bypass the cable boxes but of course can now only record the analog stations.
I've had the exact same problems as you with the Tivo and TWC boxes since the upgrade. A co-worker of mine just got the upgrade to his TWC DVR and it wiped out all his recordings. He got so annoyed he took the DVR back to the local office and canceled his cable service. I got so annoyed with TWC I went out and bought a Tivo HD and got cable cards installed and loving it ever since.
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KickMe @ 7th May 11:06AM:
Re: [TWC] Time Warner Navigator
They pushed through the Mystro software on my 8300HD box yesterday. I had no notification of this change.
When I got home late last night I noticed that one of the programs I record each day at a specific time (which is rebroadcast several times during the day) had not only recorded several instances of the program but kicked off a couple of shows I recorded since there was so little space left. (Passport was set to record just one instance of the show, at a specific time, so that it would not interfere with two other shows recorded during prime time).
Worse is the fact that the software will only allow a record time at the shows first showing, not at the time the user desires.
I am finding the negative ads by Direct TV about cable to be more true with each passing day.
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cypherstream @ 7th May 11:12AM:
Re: [TWC] Time Warner Navigator
Is it possible to combine the HD and SD channel numbers in the guide to simplify tuning HD material? This is a setting in DirecTV HD and Dish Network HD set top software. I have yet to find a Cable provider that makes finding HD channels easy...
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K Patterson @ 7th May 01:21PM:
Re: [TWC] Time Warner Navigator
Count me as one more dissatisfied customer. Mystro is a disaster. Why they continue to roll it out knowing it has problems when ATT is filling every mailbox in the county once a week with offers for their service is beyond me.
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MacLeech @ 7th May 03:07PM:
Re: [TWC] Time Warner Navigator
said by cypherstream :
I have yet to find a Cable provider that makes finding HD channels easy...
The Moxi rolled out in Charter and ex-Adelphia areas has a HD menu, which pulls up a list of all HD channels and saved HD programs on the DVR.
The Moxi also has the ability to hide unwanted channels on the channel lists, so if you didn't want to see the SD versions of the channels you could hide them.
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Rombus @ 8th May 09:03AM:
Re: [TWC] Time Warner Navigator
Also with mystro, to get all the HD channels, all you have to do is hit the yellow triangle A button, and hit the left arrow once, one of the menu items is "HTDV Now" and it lists every HD channel and whats on it, pick one, hit select and you tune right to it.
@ K Patterson:
Simply because they have to, TWC needs Mystro completely launched in an area before they can roll out SDV. The good news is that every bug we have been reporting has been, albet slowly, getting fixed. Things have gotten alot better since they FIRST Rolled it out.
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swintec @ 8th May 10:40AM:
Re: [TWC] Time Warner Navigator
said by Rombus :
Simply because they have to, TWC needs Mystro completely launched in an area before they can roll out SDV.
Are you sure about that? TW Portland has been testing and using SDV for about 4 years. They are also using a digital overlay system in my former Adelphia market and the SA boxes also have SDV...I do not *believe* there is Mystro installed on the boxes, but i could be wrong.
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K Patterson @ 8th May 10:55AM:
Re: [TWC] Time Warner Navigator
What they need it for is to move VOD out to the node level. That is why such features as recording from both tuners when the TV is off, saving the last hour, and the SWAP button on the remote are gone. you cannot use both tuners unless you are recording shows.
I just got back from Customer service. After 24 years, no more. Tried to cancel over the phone, but couldn't get through.
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cypherstream @ 8th May 10:56AM:
Re: [TWC] Time Warner Navigator
The latest version of SARA does support SDV. I'm not sure, but whatever version of Passport that TWC has a license for, does not support SDV.
Not sure if a new version of Passport exists out there that DOES support SDV, and TWC just doesn't want to buy the upgrade or not.
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Rombus @ 9th May 09:04AM:
Re: [TWC] Time Warner Navigator
@swintec, not entirely sure, but like Cypher pointed out SARA does not support SDV, and the version of passport we were using in NEO did not have SDV support. I just know what they have been saying to the techs as for the reasons for Mystro.
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cypherstream @ 9th May 10:34AM:
Re: [TWC] Time Warner Navigator
But what I'm wondering is, Does Aptiv Digital have a version of Passport which DOES work with SDV?
Perhaps Aptiv wanted too much $$ for the upgrade license, so TWC figured they would move all programming in house and not have to go through a third party vendor every time there's an issue, upgrade, etc...?
I would be curious to know what is the latest build of Passport that Aptiv put out... and does it support SDV? I know the latest version of PassportDCT (For the Motorola's) is 3.0. Not sure if PassportDCT supports SDV or not. I know Gemstar purchased Aptiv Digital, and Gemstar's I-Guide A25 for Motorolas will introduce SDV support. Also Macrovision bought Gemstar, so who knows what that may bring. When I think of Macrovision, I can only think about copy protection.
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mckenna797 @ 9th May 11:21AM:
Re: [TWC] Time Warner Navigator
yes yes and yes, twc of nyc is now sdv and Passport works fine on my SA 8300hd-dvr
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NY11102 @ 9th May 11:10PM:
Re: [TWC] Time Warner Navigator
I live in NYC and I also used to complaint about Mystro.
But I have to point that I noticed some upgrades like.
-All OnDmenad channels load really fast.
-The time response on the TV guide on screen has improve a lot.
TWC still has to work on few bugs that Mystro has, but I think that they would fix them soon.
I love the new caller ID on screen and also the addition of the new HD channels.
PS. TWC could you add the C button on the TV Guide screen. I really miss that from passport.
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anon @ 20th May 12:27AM:
Re: [TWC] Time Warner Navigator
Hello, for several days, my program guide shows: no program data, is there a way to get it to update? thanks.
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nitecourt @ 20th May 01:45PM:
Re: [TWC] Time Warner Navigator
said by http :
Hello, for several days, my program guide shows: no program data, is there a way to get it to update? thanks.
When I had their box I would have to pull the power cord out of it, let it sit a minute, and then plug it back it. It was at least a weekly occurrence if not more.
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Cool Dude @ 21st May 04:00AM:
Re: [TWC] Time Warner Navigator
I too was upgraded to Mystro, I tried accessing the HD movies to rent and an error message pops up saying, "Not available at this time" error 30. Has anyone had this problem?
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anon @ 21st May 03:24PM:
Re: [TWC] Time Warner Navigator
What gets me is that TWC wants $80 to install CableCards in a new Tivo when I could just as easily do it and get rid of Mystro. This is a monopoly! I'm forced to TWC because the satellite guys can't do multiple HD-DVRs without real pain: in the pocketbook and in the arse. Did anyone notice that Mystro was written in Java? That is one reason it is slow as molasses when starting up. Poor coding would explain the reboots and auto-negotiation of resolution problems. The other issues are because the software was made from scratch. I loved the comment made by someone defending this software. "Since it wasn't developed in house we had less control." Why not buy the rights? And even it it was brought in house it would probably be farmed out to an Indian company. This PoS better be worth all the angst. And by the way, if you complain enough you can get upwards of $400 in credits.
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anon @ 22nd May 01:20AM:
Re: [TWC] Time Warner Navigator
Thank you, unplugging it worked.
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imaginegrl @ 28th May 12:06AM:
Re: [TWC] Time Warner Navigator
I'm in Durham, NC and was suddenly upgraded to the new Mystro a few weeks ago. Many features are missing in this "upgrade," as several have pointed out. When the guide is displayed, you can no longer select the B button to find all repeats of the selected show. Instead, you have to select B twice and then type in the name of the show, arrow to the left to select the show, then arrow down to find the description of the show you're interested in. That's 4 extra steps! Ridiculous.
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anon @ 4th Jun 05:09PM:
Re: [TWC] Time Warner Navigator
Mystro sucks in comparison to Passport.
Mystro searching by show title is much more difficult and time consuming. Mystro does not have a VCR timer..only a reminder timer, so if you don't fork over for DVR you are mostly out of luck. Mystro tells you that 0n-demand services are often unavailable when you try to start them. Mystro has annoying "loading data" messages that pop up and take you to black screen instead of allowing you to search while maintaining your current program. Mystro does not tell you exactly how long a movie is..it just tells you the length of the window until the next title. That's useless, I can see the window for myself.
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anon @ 14th Jun 09:28PM:
Re: [TWC] Time Warner Navigator
This new Mystro software being forced on TWC customers is completely unacceptable.
It is absolutely pathetic and worthless, and anyone even trying to defend this change is either a payed flunky or a complete moron.
The loss of functionality is honestly embarrassing:
1. Can no longer scroll through favorites while in the guide. Using the Favorites button while in the guide now take you out of the guide and actually CHANGES THE CHANNEL! Unacceptable.
2. Can no longer change screen size between zoom, stretch, and normal on the fly with a single button on the remote. Now must enter the cumbersome menu and go through several steps to do this.
3. Loss of functionality of the user guide. Can no longer simply search by title displayed, now must type in the title, and select from a list. Ridiculous.
4. Recorded shows are being skipped, not recorded, and not even marked to be recorded. When I designate to record every instance of a show on every channel, it should be recorded, unless I am trying to use more than the two tuners at once, which I am not. This renders the DVR next to useless.
5. Cannot customize the ugly and hard-to-read guide color.
I have an eye condition which makes some colors hard to look at, and the royal blue retina-burning color is a nightmare.
6. Random reboots and error messages. Slow channel changing, laggy performance, the list goes on and on and on and on! Unbelievable.
I do not give a good goddam why the software was changed. That is not important to me as a customer. What is important to me is that I am now paying for something which is next to worthless.
Either switch back to the original software, upgrade and correct the issues with the current software, get new more functional software, or expect start losing many customers very soon.
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sailorlion @ 25th Jun 11:31AM:
Re: [TWC] Time Warner Navigator
I am in Centerville, Ohio and I did notice this upgrade in the menu system. I do not like the menu system either. I can not configure the colors like I could with the old system. The channels change rather slowly.
What is the point of this new upgrade?
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W8ASA @ 28th Jun 11:08PM:
Re: [TWC] Time Warner Navigator In Centerville OH
They pused the "upgrade" onto all three boxes in my house, and I must say that this "Mystro" SUCKS BADLY. It is slow, and doesn't maintain the progam information OR give as much information as the other system did. TIME WARNER, how about switching me back. You've made a terrible mistake with MYSTRO, and you know about it last year.
It takes forever to change channels, so I guess TW doesn't care about those of us who like to channel surf. MYSTRO completely takes all the pleasure out of surfing.
A very, very unhappy camper in Ohio, who will shortly have the UVERSE option... and may go there.
--
Microwave and RF Components at www.ohiomicrowave.com
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anon @ 10th Jul 10:11PM:
Re: [TWC] Time Warner Navigator In Centerville OH
I'm in Kettering and I can't stand the thing either. It just rebooted on me a few minutes ago when I tried to view the list of recorded programs.
The pamphlet they mailed about the upgrade says it has two weeks of program listings. So far, I haven't been able to view more than six days into the future. And when I do go forward, it takes about fifteen seconds to load the data each time I hit the day forward button. Oh, and can't forget how the video/audio feed cuts out while you do this.
I also noticed the screensaver that appears when you pause a program does not work with HD tvs. It just makes a black 4:3 box in the middle with a bouncing "press play to continue" while the "sidebars" continue to display the paused image. Go go, burn in!
This thing is garbage.
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cypherstream @ 10th Jul 11:49PM:
Re: [TWC] Time Warner Navigator In Centerville OH
said by scurvycapn :
I also noticed the screensaver that appears when you pause a program does not work with HD tvs. It just makes a black 4:3 box in the middle with a bouncing "press play to continue" while the "sidebars" continue to display the paused image. Go go, burn in!
I-Guide on Motorola boxes do the same thing. I have a feeling that currently deployed cable boxes cannot generate menus in HD resolution. If they could, not only would the menus look sharper on HDTV's, but the graphics would fill the screen 16:9 including the screen saver.
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anon @ 12th Jul 11:34AM:
Re: [TWC] Time Warner Navigator In Centerville OH
It just makes no sense to me. You'd think that they would make the software work properly with HD boxes. It still puts sidebars on the guide (why not fullscreen and show us an extra half hour of listings). At least it no longer puts up the sidebars when you hit info a second time. But too bad they get their guide info from TV Guide now and it's only half as informative as what we had before. At least the old screensaver had the pulsing gray bars on the sides.
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comp @ 13th Jul 08:08PM:
Re: [TWC] Time Warner Navigator In Centerville OH
I agree. The Guide needs to be streched or something like Direct TV's is.
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robotron2084 @ 13th Jul 09:16PM:
Re: [TWC] Time Warner Navigator In Centerville OH
My understanding has been that this is a hardware issue. The extra width for the graphics isn't "enabled" until you get to the SA8550 box. You'd have to ask Scientific Atlanta why their previous HD boxes didn't have a larger graphics area. Maybe a lowest common denominator implementation?
What type of box does Direct TV use?
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comp @ 14th Jul 07:09AM:
Re: [TWC] Time Warner Navigator In Centerville OH
They use several manu. to make theres all branded the same
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anon @ 22nd Jul 10:28PM:
I'm going to try not paying for Navigator
When I send in my payment this month, I'm going to withhold payment for the "DVR function" since, IMHO, the DVR is not functioning. I'm going to include a note that goes something like this:
Dear Time Warner:
You'll notice that the payment I've made this month is for $9.95 less than what you billed. That's because I withheld the $9.95 part of my bill that's for "DVR FUNCTION". I am not paying for "DVR FUNCTION" because my DVR is no longer functional after being "upgraded" to Navigator. Your support agent suggested that I be patient while Time Warner programmers fix all the problems with the Navigator software. $9.95 is a small price for Time Warner to pay for my patience.
I'll continue to withhold the $9.95 every month until the Navigator software gets all or most of the functions the Passport software had and is as reliable as the Passport software was.
Sincerely,
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swintec @ 22nd Jul 10:31PM:
Re: I'm going to try not paying for Navigator
You may wanna do this by going to your local office and discussing this. If you withhold payment, they may decide to "withhold" cable service to you.
--
Usenet Accounts
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Anonymous_ @ 23rd Jul 05:49AM:
Re: [TWC] Time Warner Navigator
said by Rombus :
Also with mystro, to get all the HD channels, all you have to do is hit the yellow triangle A button, and hit the left arrow once, one of the menu items is "HTDV Now" and it lists every HD channel and whats on it, pick one, hit select and you tune right to it.
@ K Patterson:
Simply because they have to, TWC needs Mystro completely launched in an area before they can roll out SDV. The good news is that every bug we have been reporting has been, albet slowly, getting fixed. Things have gotten alot better since they FIRST Rolled it out.
they need to fix the bug when
messages to the box are set to disable but you get the spam anyways
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Rombus @ 23rd Jul 08:00AM:
Re: [TWC] Time Warner Navigator
Care to clarify what "messages" you are talking about? Ive lived in NEO and Mid Ohio for over 2 years and have yet to ever see the box get a "message"
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MacLeech @ 23rd Jul 09:35AM:
Re: [TWC] Time Warner Navigator
said by Anonymous_ :
they need to fix the bug when
messages to the box are set to disable but you get the spam anyways
You have a Moto box with iGuide, not Mystro. The message indicator "disable" option is to turn off the red indicator light on the front of the box when you get a message, nothing more. It's doesn't keep the box from receiving messages.
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comp @ 24th Jul 07:30AM:
Re: [TWC] Time Warner Navigator
I think he is still whining about the Emergency Alert System which the cable company has no control over
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Anonymous_ @ 24th Jul 03:20PM:
Re: [TWC] Time Warner Navigator
no i am talking about sytem wide meeages
about boxing
it's spam
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Rombus @ 24th Jul 03:29PM:
Re: [TWC] Time Warner Navigator
AFAIK Mystro has no provisions for those sorts of messages
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anon @ 27th Jul 09:52AM:
Re: [TWC] Time Warner Navigator
this new software is crap. they rolled this software in cincinnati about a year ago. since then I have went through 3 dvr boxes. the first two I guess it wrecked the hard drive because I couldn't record or watch anything I had recorded in the past. the third one was stuck on an endless rebooting loop. every time I would take one back it would have the old passport on there then I would wake up a few weeks later angry because they upgraded while I was sleep. my brother works in a time warner call center and he said that he spends most of his time answering calls about the software. they should have waited till the got all the bugs out to release it. I guess it makes to much sense to make sense to them.
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anon @ 28th Jul 09:49PM:
Re: [TWC] Time Warner Navigator
My TWC DVR and digital box both went into an endless rebooting loop today. I suspect they downloaded a bad firmware, but now there is nothing I can do but swap the boxes. They were absolutely no help on the phone. They blamed it on the switch to DTV and said to expect this for the next few months!
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Xrac @ 21st Aug 08:54PM:
Re: [TWC] Time Warner Navigator
Well Welcome Navigator to Central Florida, they have been doing the push here, it started in Orlando and made its way east. I'm in the Daytona Area and Navigator Sucks!! I called in a service call the guy came out and said "ohh its the software sorry nothing I can do for you there's no boxes that work so sorry", "Bye" .. and left.
Its just ridiculous I am spamming this everywhere from here out and doing everything I can to bad mouth TWC until they fix this. this is ridiculous and it needs to be fixed, they are just trying to gather more information about our TV habits and gather statistics, they're not improving the service, nothing about navigator is better than the old guide NOTHING! in actuality the old guide was superior in every way. I was told they will be fixing the bugs in future patches expected out early 2009!! WTF ??
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Anonymous_ @ 22nd Aug 03:16PM:
Re: [TWC] Time Warner Navigator
said by Rombus :
AFAIK Mystro has no provisions for those sorts of messages
iGuide sucks also
records old an New WHEN set to NEW ONLY
Crashs On demand
endless loop in the on demand menu (on baisc box)
on demand endless number of Purchase Errors
randomley might Purchase premium channels such as cmax etc.. etc..
lacks Auto video output switching
exmanple: the show is in 720p but the box is outputing 1080i It Degrades image Quality
hard drive space might fill up after 4 or 5 recordings
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Rombus @ 23rd Aug 04:30PM:
Re: [TWC] Time Warner Navigator
But this thread is not about iguide, its about mystro punker
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anon @ 3rd Sep 04:14PM:
Re: [TWC] Time Warner Navigator
We were upgraded to this MYSTRO garbage approximately 3 months ago. Since then nothing but problems. Slow, forgets to record, etc. The list is endless compared to how much better passport works. The answer I get from Time Warner is you will get used to it. It has been 3 months and I cannot get used to the slowness, the missing programs, etc. The other day I DVR'd a show. It got stuck in the middle. It wouldnt go any further. I had to get rid of the show. For approx 180.00 a month I should not have to get used to anything!
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cypherstream @ 3rd Sep 06:13PM:
Re: [TWC] Time Warner Navigator
Still shows you that the grass is not greener on the other side.
Can't wait until these companies get a clue about how to write good software for these boxes.
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Rombus @ 3rd Sep 08:19PM:
Re: [TWC] Time Warner Navigator
said by cypherstream :
Still shows you that the grass is not greener on the other side.
Can't wait until these companies get a clue about how to write good software for these boxes.
Oh i agree, I would be interested in seeing a guide developed by TiVo.
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anon @ 4th Sep 07:35AM:
Re: [TWC] Time Warner Navigator
said by CARY NC :
We were upgraded to this MYSTRO garbage approximately 3 months ago. Since then nothing but problems. Slow, forgets to record, etc. The list is endless compared to how much better passport works. The answer I get from Time Warner is you will get used to it. It has been 3 months and I cannot get used to the slowness, the missing programs, etc. The other day I DVR'd a show. It got stuck in the middle. It wouldnt go any further. I had to get rid of the show. For approx 180.00 a month I should not have to get used to anything!
i agree mystro sucks big monkey balls. time to get tivo and a cablecard.
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rv65 @ 13th Nov 12:48AM:
Re: [TWC] Time Warner Navigator
New version of Navigator just got deployed in San Diego for non OCAP boxes. It has a different color scheme. It's still silver but isn't entirely silver and blue. Highlighted stuff is in yellow. the time bars are brown/green. This could very well help those with Eye Problems. Too bad other divisions are being slow in deploying this new version of Navigator.
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rv65 @ 14th Nov 03:23PM:
Re: [TWC] Time Warner Navigator
v2.4.4-14 is the version for MDN. ODN hasn't yet gotten the new update. Samsung is also a development partner. This means that Samsung will be making the next gen cable boxes. Samsung has a nice DVR called the SMT-H3090. This DVR will replace the SA/Cisco and Motorola boxes. This requires a headend that uses the SA HDC boxes. Motorola headends might need OCAP in order to use the new Samsung box. Some areas are already getting the new Samsung box but not the Samsung DVR.
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visuelz @ 17th Nov 07:54PM:
Re: [TWC] Time Warner Navigator
Manhattan has yet to deploy MDN. However, we're always the last ones because we cannot afford problems with the upgrades.
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rv65 @ 17th Nov 09:28PM:
Re: [TWC] Time Warner Navigator
Manhattan is getting some major upgrades. They are rebuilding the system to allow for cool new stuff. HD VOD is out but requires a box running ODN.
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rv65 @ 18th Nov 12:06PM:
Re: [TWC] Time Warner Navigator
Just got the new update. v2.4.4-14 on a 3250HD box. Looks better. It has some black, dark blue, and yellow. This version should help those with eye problems.
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rv65 @ 19th Nov 02:28AM:
Re: [TWC] Time Warner Navigator
As for the new update it does look better. The channel bar has a purple/blue color but the background is silver. The channel grid is blue and this dark green/black color. The show grid is a darker blue color. Grid highlights are in a yellowish color. Even the menus have that yellow highlights. The blue pane in the menus is now a darker blue. VOD app has been changed. It looks a bit different. So far they haven't really done much bug fix wise but it's really a new look for MDN.
ODN aka HDC boxes have yet to get this new look. My ODN boxes are at 2.4.10_11 unless there is some secret version that hasn't came out. Bob Barlow mentioned the guide would be updated but he didn't mention ODN though. No widescreen but the current boxes can't do that yet. The Samsung SMT-H3090, Cisco, and the new Moto DCX boxes can do it. For those who really, really want a widescreen IPG then you must wait for the new boxes if they support it.
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rv65 @ 19th Nov 07:26PM:
Re: [TWC] Time Warner Navigator
Yet NYC was the first to deploy ODN.
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anon @ 19th Nov 09:58PM:
Re: [TWC] Time Warner Navigator
whats odn?
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rv65 @ 20th Nov 10:15AM:
Re: [TWC] Time Warner Navigator
There are 2 versions of Navigator. MDN and ODN
ODN is OCAP digital Navigator. OCAP means Open Cable Access Platform. OCAP is also known as tru2way. ODN works on the Scientific Atlanta HDC boxes but can work on the new Samsung boxes. tru2way/OCAP use java which isn't really designed for some of the current boxes. One cool thing about ODN is that it doesn't have to be on a box. Someday you will be able to buy a TV and then have ODN installed on it. ODN has gotten a recent update in San Diego to 3.1.0_7.
MDN is the guide for older SA boxes and Pioneers or any older SA compatible box. It's faster and but has maybe one or 2 features ODN might not have but there are cases of ODN having more features than MDN. It's written in C which is much faster than Java. Just make sure your running MDN on a newer legacy box since it can be very bad with an older Pioneer I used to have. On a 3250HD it's not that bad. Also NYC's HD VOD requires ODN to run but MDN could easily run that channel. TWC has yet to deploy MDN but has been deployed in Passport areas like mine.
Just an analysis on the 2 guides.
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rv65 @ 20th Nov 04:30PM:
Re: [TWC] Time Warner Navigator
ODN v3.1.0_7 now has series priority.
»hdtv.forsandiego.com/messages/2/···27215351
Some good info. This time they fixed bugs and added features.
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rv65 @ 21st Nov 07:21PM:
Re: [TWC] Time Warner Navigator
ODN also has guide data that rivals passport now. It now shows the actors when it highlights a movie. Not all movies have that data. So far it's getting there. They did a bad thing though in 3.1.0_7. It broke the eSATA integration. I was planning to by an apricorn drive. Maybe I will wait until they improve it. The new colors look better now.
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rv65 @ 21st Nov 09:27PM:
Re: [TWC] Time Warner Navigator
They must have done the same to MDN v2.4.4-14. If you guys/gals have this new version then let us know. San Diego must be the launch market for ODN v3.1.0_7.
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rv65 @ 22nd Nov 05:47PM:
Re: [TWC] Time Warner Navigator
Also expect next year to be the end of SARA in SARA areas. Some SARA areas are getting Navigator but later next year. Some Navigator features are very much like SARA. It might be another year or 2 before SARA can be replaced.
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xtreem @ 8th Dec 10:43PM:
Re: [TWC] Time Warner Navigator
I just want the function back in passport that when I search shows, I can see what's on now. If i'm searching for movies, I can care less what's on in two days. I'm there to find out what's on now!
You listening TWC????
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Rook008 @ 8th Dec 11:18PM:
Re: [TWC] Time Warner Navigator
They removed that from Passport?
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rv65 @ 9th Dec 04:38PM:
Re: [TWC] Time Warner Navigator
San Diego was recently upgraded to 3.1.0_11 and the eSATA integration is still broken as usual.
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Anonymous_ @ 9th Dec 05:23PM:
Re: [TWC] Time Warner Navigator
said by rv65 :
Someday you will be able to buy a TV and then have ODN installed on it.
the funny part is when they Brick your tv when doing a upgrade
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swintec @ 9th Dec 06:31PM:
Re: [TWC] Time Warner Navigator
said by Anonymous_ :said by rv65 :
Someday you will be able to buy a TV and then have ODN installed on it.
the funny part is when they Brick your tv when doing a upgrade
Brick your TV or brick the cable box?
--
Block Accounts | UseNet Now
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Anonymous_ @ 9th Dec 06:56PM:
Re: [TWC] Time Warner Navigator
RV65 says "TV"
see quote
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rv65 @ 9th Dec 11:47PM:
Re: [TWC] Time Warner Navigator
That would be very bad but the future is tru2way/OCAP. OCAP on a TV won't be out right away. Maybe Tivo will have it. They need to get OCAP working right which requires next generation boxes like the Samsung SMT-H3090. The Samsung SMT-H3090 is going to replace OCAP/tru2way still has it's issues though. It's getting better though. The 8300HDC is ok with OCAP but a better box will probably solve some of it.
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rv65 @ 10th Dec 05:25PM:
Re: [TWC] Time Warner Navigator
SARA areas in NC most likely Durham are getting Navigator sometime next week.
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rv65 @ 10th Dec 07:23PM:
Re: [TWC] Time Warner Navigator
Sorry for the confusion. Looks like the Triad area is indeed getting Navigator next week.
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davoice @ 19th Dec 04:45AM:
Re: [TWC] Time Warner Navigator
said by rv65 :
Sorry for the confusion. Looks like the Triad area is indeed getting Navigator next week.
Looks like there was a delay. The inside plant maintenance tech I talked to earlier in December was expecting Triad to go Navigator around this week but wasn't solid on a date. I think they were trying to hit around the same time as U-Verse in Raleigh. Looks like for whatever reason it hasn't happened just yet.
}Davoice
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rv65 @ 17th Mar 06:48PM:
Re: [TWC] Time Warner Navigator
New version of ODN has just popped up. Version number is 3.1.1_3 and it's from February 5th. Hopefully San Diego should get it along with the latest MDN.
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Rombus @ 18th Mar 10:53AM:
Re: [TWC] Time Warner Navigator
Mid ohio should be seeing 3.1.1_3 on both MDN and ODN soon if they dont have it already.
I like the tweaked color scheme!
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Vchat20 @ 18th Mar 11:45AM:
Re: [TWC] Time Warner Navigator
Still waiting on an update here in NEO. Still running off 2.4.10_11. Though I suspect they're primarily focused and still working on getting SARA people over to MDN and getting the Tivo tuning adapters and SDV resolved before anything else.
I'm still crossing my fingers these days that at some point they slip and one of these updates re-enables the firewire support on these damn boxes but I doubt I'd be so lucky.
--
I swear, some people should have pace-makers installed to free up the resources. Breathing and heart beat taxes their whole system, all of their brain cells wasted on life support.-two bit brains, and the second bit is wasted on parity! ~head_spaz
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rv65 @ 18th Mar 01:48PM:
Re: [TWC] Time Warner Navigator
The SARA boxes will likely stay SARA for a while. There are a few Passport areas. NYC is one of them but they also have ODN. One tech in NYC says they will be the last division to get MDN since they can't afford to have all the problems.
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Vchat20 @ 18th Mar 02:02PM:
Re: [TWC] Time Warner Navigator
Well, in our area we've had the Passport equipment converted to MDN for ages now. Was actually the first thing to go last April before the Navigator ODN boxes even got stocked in the warehouses. And on another forum we have been debating this and I found a particular service on my 8300HDC which reads something similar to SARA_TO_ODN so it's assumed they are at least working on the specific change in some fashion. FWIW, the SARA boxes in our area are largely from the Adelphia and Comcast areas that were 'acquired' years ago. The legacy TWC areas have always been Passport/SA equipment.
--
I swear, some people should have pace-makers installed to free up the resources. Breathing and heart beat taxes their whole system, all of their brain cells wasted on life support.-two bit brains, and the second bit is wasted on parity! ~head_spaz
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Rook008 @ 18th Mar 02:04PM:
Re: [TWC] Time Warner Navigator
I kind of like Passport, it works without any headaches. Just my 2 cents.
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rv65 @ 18th Mar 07:03PM:
Re: [TWC] Time Warner Navigator
San Diego is a former Passport/SA system and they have a Moto division in the northern part of town. San Diego used to be Southwestern Cable TV. TWC acquired them in the late 90s to early 2000's. San Diego also runs TWC Desert Cities which is the Palm Springs/Coachella Valley area.
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rv65 @ 18th Mar 07:06PM:
Re: [TWC] Time Warner Navigator
Navigator has gotten much better. It still has it's little problems. They are working on Keyword search and remote scheduling. Maybe they will add some cool new apps. The new Samsung HD-DVR's can't come fast enough. Those boxes have much better hardware than those 8300/8240HDC's. I know some of you like the HDC boxes but those fans are using SARA and not Navigator. My HDC is the one probably causing all these issues. SARA could use a better interface, and a good search function. Now if TWC makes something that will rival a 2009 version of Passport then Navigator might actually be worth it. Right now we are at a 2006 version of Passport feature wise with some unique features.
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NY11102 @ 20th Mar 01:38PM:
Re: [TWC] Time Warner Navigator
TWC rolled out a new version of Navigator ( Mystro) yesterday.
It seems to be slower though. *sigh!
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Vchat20 @ 20th Mar 03:50PM:
Re: [TWC] Time Warner Navigator
One thing that has to be realized with the HDC boxes is that with the software being Java based, it'll take whatever cpu and memory resources you can give it, chew it up, and spit it back out. Not sure of the cpu power, but the 8300HDC only has like 128MB of ram and it's the top dog of OCAP boxes currently outside of the new Samsung units (Which come with 400MHZ dual core RISC processors and 384MB ram standard upgradable to 512MB). Navigator isn't the direct culprit (though could use some optimising), but rather SA/Cisco for underpowering these boxes so much.
Try out an older non-OCAP box that has Navigator MDN loaded. Particular models being the 8000, 8300, 8000HD, 8300HD, and some others. These have it running the Navigator code built for the specific hardware and not generic cross-platform like OCAP. On those boxes, Navigator runs particularly well and leaps and bounds ahead of Navigator ODN. So it's not really the software at fault here.
--
I swear, some people should have pace-makers installed to free up the resources. Breathing and heart beat taxes their whole system, all of their brain cells wasted on life support.-two bit brains, and the second bit is wasted on parity! ~head_spaz
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rv65 @ 20th Mar 05:32PM:
Re: [TWC] Time Warner Navigator
I guess you have ODN 3.1 then. If it has a different color scheme then you have ODN-3.
Vchat20,
I totally agree. MDN is better since it's optimized for the LCM boxes. The LCM boxes are those old POS SA and Pioneer boxes. The 8300HDC has 2 CPU's. Both of them are Sparc variants running at 250 MHz. MDN is also written in C and not Java. The thing with MDN is that it uses the same techniques on a Pioneer BD-V1100 as does a 8300HD. My 8300HDC is much faster in the guide when you compare it to my 3250HDC. The 8300HDC is basically a hackjob. It's a box that was rushed into market for the July seperable security ban. However MDN on an old Pioneer box is not a fun experience.
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maartena @ 20th Mar 05:48PM:
Re: [TWC] Time Warner Navigator
You know.... I received a letter in December 2008 about Time Warner Navigator. The letter stated that "By the end of January" they would start installing Navigator to our digital tuners and DVR's. It included a little handout to what is different, etc.
I can't remember exactly, as I didn't really see a reason to KEEP the letter, I just kept the leaflet, that the letter stated that the rollout would happen "over a time period of a number of weeks" or something like that.
At the same time, they seemed to stop updating the Programming Alerts (nothing new since January) and the HD Channel additions still say "Available in January in these cities" where in the past they were updated pretty regulary.
It would almost seems TWC has been "gagged" as of somewhere in January, and aren't providing anyone with updates.
--
"I reject your reality and substitute my own!"
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rv65 @ 20th Mar 08:06PM:
Re: [TWC] Time Warner Navigator
I have the 2nd latest version of ODN and it's ok. Some people prefer Passport over Navigator. They might be testing ODN version 3.1.1_3 and MDN 2.4.4-16. San Diego has ODN v3.1.0_11 and MDN 2.4.4-14.
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mike_f @ 20th Mar 09:09PM:
Re: [TWC] Time Warner Navigator
I'm definitely one of those people who prefer Passport. I'm a non-DVR user and I agree with previous posters about the missing features in ODN compared with Passport. FYI I'm in the Los Angeles - South Bay area and ODN is at version 2.4.10_11 on my brand new (mfg 1/2009) SA 4250HDC.
My review of Navigator: »www.avsforum.com/avs-vb/showthre···=1130814
To previous posters having frequent reboots, I feel your pain. After exchanging at least eight STBs (mostly using Passport) with the same symptom this latest one seems stable. IMO the TWC 'repair' staff can't or isn't allowed to fix STBs properly. :mad:
Stockholders should be incensed at top management incompetence - TWC reportedly has spent (tens? hundreds? of) millions of $$ to develop Navigator in house when they could have *bought* Aptiv as Gemstar (now part of Macrovision) did for a measly $16 million.
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hobgoblin @ 21st Mar 08:16AM:
Re: [TWC] Time Warner Navigator
"TWC reportedly has spent (tens? hundreds? of) millions of $$ to develop Navigator in house "
Links?
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
reply
anon @ 24th Mar 02:31PM:
Re: [TWC] Time Warner Navigator
Hello,
I recently moved and subscribed to Time Warner Cable.
I was deeply disappointed to receive a cable box that has NO VCR Timer.
Time Warner boasts that they have given me an HDCable BOX. Quite frankly I find this disgusting.
My friend is an older Time Warner customer and has her cable box with a VCR Timer.
From what I understand its an older version of the "Scientific Atlanta" Cable BOx.
Then Time Warner proceeds to tell me , that I have to go in person to ask for that older box and then on top of that, will be billed $5 extra dollars a month. What sense does that make when its an older box to begin with. There was all this talk about being unable to swap out the box without having the price go higher.
This is absolutely ridiculous. All I want is to be able to tape shows using my VCR, and currently TIME Warner Cable does not allow you to do so.
Customers need to stand up to this idiot-ocracy!!!
And yes, I do hate that new menu. Wish I could customize the colors.
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hobgoblin @ 25th Mar 12:17AM:
Re: [TWC] Time Warner Navigator
"All I want is to be able to tape shows using my VCR, and currently TIME Warner Cable does not allow you to do so."
I'd love to be able to buy some 8 track albums for my car.
No Betamax movies in Best Buy yesterday.
Sorry man...things have moved on.
Give Verizon a call and see if FIOS can help you out.
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
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anon @ 25th Mar 12:21AM:
Re: [TWC] Time Warner Navigator
said by Queens Customer :
All I want is to be able to tape shows using my VCR, and currently TIME Warner Cable does not allow you to do so.
Just leave the box on the channel you want to record at the time you want to record and connect the outputs to your VCR. It'll record that fine.
Time Warner isn't preventing you from recording with your VCR.
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anon @ 25th Mar 01:31AM:
Re: [TWC] Time Warner Navigator
this crappy thing has been in development for many many years with noting to show for it. go back to passport please!
»findarticles.com/p/articles/mi_m···04666425
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anon @ 25th Mar 03:17AM:
Re: [TWC] Time Warner Navigator
The Mystro mentioned in the article is a different project. That one morphed into their StartOver and FlashBack services.
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Steve Mehs @ 25th Mar 04:12PM:
Re: [TWC] Time Warner Navigator
quote:
This is absolutely ridiculous. All I want is to be able to tape shows using my VCR, and currently TIME Warner Cable does not allow you to do so.
What's a VCR? :hmm:
quote:
Customers need to stand up to this idiot-ocracy!!!
Why?
--
Don't Blame Me, I Voted For McCain
Welcome to The SSA, The Socialist States of Amerika, Lead By Your Dictator, Hussein Obama
Adolf Hitler, Joseph Stalin, Mao Zedong, Fidel Castro, Saddam Hussein, B. Hussein Obama
Obama = Terrorist
reply
maartena @ 25th Mar 07:05PM:
Re: [TWC] Time Warner Navigator
said by Queens Customer :
This is absolutely ridiculous. All I want is to be able to tape shows using my VCR, and currently TIME Warner Cable does not allow you to do so.
You know, I want to play my records too but my CD player won't accept disks that large.
If you want to use an ANALOG recording device, hook it up to ANALOG television. If you want to record DIGITAL television, use a DIGITAL Video Recorder.
It is possible to hook up both analog and digital TV by the way. Split the cable that comes out of the wall, and use one end to go to the VCR, and the other end to go to the Digital Tuner. You can hookup the VCR to your TV with the yellow/red/white RCA jacks, and off you go: Record any channel you like on the analog side, and still be able to watch all your digital channels.
A DVR however, is by far the best solution.
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rv65 @ 1st Apr 10:53PM:
Re: [TWC] Time Warner Navigator
TWC Ohio says new features are coming out later this year like longer program listings, and remote DVR management. I would like to see full keyword search. Follow Me TV is also a new feature to come out for Navigator. Only the ODN software will have it. You must have MoCA enabled set top boxes in order to have it. If you have an older legacy box you will have to get new ones that have it. The Samsung SMT-H3090 will have a 320 GB HDD and support MoCA for Follow Me TV. Follow Me TV is TWC's name for a multiroom DVR. The Samsung box can support DLNA so you could some day be able to stream contents to any DLNA uPnP compatible device.
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cypherstream @ 2nd Apr 07:52AM:
Re: [TWC] Time Warner Navigator
TWC taps Motorola for multi-room DVR
By Brian Santo
CedMagazine.com - April 01, 2009
Time Warner Cable is developing a multi-room digital video recorder solution using Motorola’s tru2way set-top software.
Motorola developed the system, called Follow Me TV (FMTV), on its DCX3400-M and DCX3200-M tru2way-enabled set-tops.
TWC subscribers will be able to access content stored on their DVRs on any other tru2way-enabled set-top in their homes. Subscribers will have full DVR functionality on each TV screen. Customers will also be able to program their DVRs from a remote device.
FMTV supports multiple home networking technologies, including HPNA, HomePlug, and Wi-Fi (802.11n). TWC expects to use MoCA (Multimedia over Coaxial Alliance) for the home network.
Dish and AT&T have both demonstrated that multi-room DVR capability is an attractive feature, and cable companies are beginning to respond.
The largest MSOs are committed to spreading tru2way anyway, so it makes sense to peg new features on the effort. Cox, for example, is coupling the introduction of its new program guide with its formal rollout of tru2way capability. TWC is doing the same thing by piggybacking multi-room DVR on its tru2way rollout.
The announcement with TWC focuses largely on multi-room DVR, but FMTV is designed to not only distribute video from a DVR to ancillary TVs in the home, but to also connect PCs, gateways, home media servers and other electronics so that they can all share media. Content-sharing protocols supported include Universal Plug and Play (UPnP) and Digital Living Network Alliance (DLNA).
Other whole-home media applications supported by FMTV include:
On any connected television, watch recordings stored on any connected DVR set-top
Pause, fast-forward, or rewind recorded TV programs from any connected set-top
Schedule recordings, set parental controls, and manage personal program choices with an easy-to-use interface
Bookmark a place in a recorded program at the touch of a button, then resume watching the program in the other room without interruption
Connect third-party devices – such as network-attached storage platforms – and access this content from any room in the house
Share content from digital cameras, camcorders, MP3 players, computers and mobile phones throughout the home with an easy-to-use interface
Program a Motorola DVR remotely from a Motorola mobile phone.
The only thing Time Warner Cable said about the timing of the introduction of the service was that it would be “later this year.”
Louis Williamson, TWC senior fellow of engineering, said: “This is the first OpenCable tru2way system with home network extensions. It is fully interoperable, providing Time Warner Cable more flexibility and choice in determining what equipment is made available in its footprint.”
source: »www.cedmagazine.com/News-TWC-Mot···109.aspx
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ignorant @ 2nd Apr 12:57PM:
Re: [TWC] Time Warner Navigator
said by maartena :
You know.... I received a letter in December 2008 about Time Warner Navigator. The letter stated that "By the end of January" they would start installing Navigator to our digital tuners and DVR's. It included a little handout to what is different, etc.
I think they are planning on July/Aug now.
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rv65 @ 2nd Apr 03:21PM:
Re: [TWC] Time Warner Navigator
A guy in Charlotte, NC just got a SMT-H3090. So they are being deployed. Hope our division gets it. I can confirm it has a 320 GB HDD.
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rv65 @ 8th Apr 09:25PM:
Re: [TWC] Time Warner Navigator
NYC is finally getting rid of Passport on May 31st. They will replace Passport with MDN. MDN is similar to ODN but is written in C and made for the legacy boxes. TWC NYC will probably get new Samsung boxes. The current Samsung box the SMT-H3050 will be replaced by the 3260 HD-STB. The 8300/8240 series will probably be replaced by the 3270 HD-DVR. Though they could deploy the SMT-H3090. The 32xx boxes are newer than the 3050 and the 3090. How new, could be anyone's guess.
Also when Cisco purchased SA the QC started to drop down. So if you had a bad HDC box then it's understandable why. It's all due to the lack of good QC. Some people do like their HDC boxes but they are probably lucky or running that outdated guide called SARA.
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cypherstream @ 8th Apr 09:47PM:
Re: [TWC] Time Warner Navigator
The Samsung boxes are pretty powerful suckers. If their anything like the next generation Motorola DCX series, they should be able to do OpenGL, HD and 3D graphics generation on their CPU.
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rv65 @ 9th Apr 01:16AM:
Re: [TWC] Time Warner Navigator
Except the TWC Samsung boxes will run ODN not that much faster than the 8300HDC. The Samsung DVR boxes will stretch the 4:3 guide to 16:9 instead of a true HD guide. The SMT-H3090 has a Broadcom 7405 CPU which is quite good. It's going to be better later on. TWC is also going to deploy the Motorola DCX. The Samsung SMT-H3050 is about as powerful as a 4250HDC which is ok. The Samsung 3260 should be much better. The SMT-H3090 is only in a few divisions. Some divsions are switching over to the 3270 HD-DVR which is newer than the SMT-H3090. It will have the same old stretched ODN but might have newer features. Who knows what TWC will deploy. Our division is slated to get Samsung boxes by next month. I would say May and not late April.
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rv65 @ 9th Apr 08:14PM:
Re: [TWC] Time Warner Navigator
TWC San Diego was upgraded to ODN 3.1.1_3. eSATA support is even worse in this version. ODN3 needs to have fixed eSATA support.
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anon @ 15th Apr 11:46AM:
Re: [TWC] Time Warner Navigator
I just hope they the 3270 soon in NYC. :)IM waiting ;)
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rv65 @ 15th Apr 02:13PM:
Re: [TWC] Time Warner Navigator
TWC Ohio mentioned that remote DVR scheduling and expanded program listings are in the works for Navigator. The revised Samsung boxes are being tested in NYC/NJ by the employees. It might be a couple a months. San Diego might be ready to deploy them. TWC is planning on deploying MDN in NYC for the non cablecard boxes like the 8300HD. Passport is finally being replaced by MDN. This might not be so bad. You do lose some features like manual recording and keyword search, but it's much faster than ODN. It's written in C and not Java. It doesn't however, run well on old Pioneer/SA SD boxes. Those boxes make it look like DOS and are hard to use. I had a Pioneer BD-V1100 and I later upgraded it to a 3250HD.
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SPONGA @ 15th Apr 09:51PM:
Re: [TWC] Time Warner Navigator
The Mystro software is absolute crap, horribly slow between changing anything, cluttered and delivering terrible HD service.
We have had the tech come out about 4-5 times to check the line from post to terminal to TV and they couldn't fix it everytime. Even exchanged for new HD DVR boxes and the HD channel pictures constantly freeze up every couple minutes along with sound, than all of a sudden everything will be fine in random parts of the day.
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rv65 @ 15th Apr 10:55PM:
Re: [TWC] Time Warner Navigator
Sounds like a signal issue or TWC SoCal is being terrible again. Maybe the supervisor will have to check it out. Who knows really. Navigator aka Mystro does run better on newer boxes. Down in San Diego, new boxes are being tested. TWC SoCal might go all Moto or Samsung. Moto areas will go with the DCX with tru2way iGuide and the Cisco/SA areas will use Samsung boxes with ODN. The OCAP/tru2way version can run on TV's which is nice. It's still a problematic software. It's getting better but a slow pace. The Moto boxes can run on the Cisco/SA boxes since it's a tru2way/OCAP box. The Samsung boxes are OCAP/tru2way compliant.
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mike_f @ 26th Apr 06:35PM:
Re: [TWC] Time Warner Navigator
said by rv65 :
Sounds like a signal issue ...
I doubt it. Careful rv65, some TWC fanboys keep repeatedly posting that 'low signal' is the cause of all of your problems. Numerous posters here report truck roll after truck roll with no permanent resolution. TWC has serious infrastructure problems in some localities that are slowly being fixed.
It's still a problematic software. It's getting better but a slow pace.
You got that right! Even with the new ODN release (3.1.1_3) my brand new 4250HDC is hard locking (power recycle reqd) with increasing frequency :( . I've had many digital cable STBs and most have reboot problems right out of the bag - TWC can't or won't repair them.
In my area there is no longer a price diff between HD and SD non-DVR boxes, so I DO NOT ACCEPT the ancient SD boxes.
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rv65 @ 26th Apr 10:10PM:
Re: [TWC] Time Warner Navigator
All I know is that there are alternative boxes. I do know that my division is testing Samsung boxes which are much newer and made to run ODN.
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rv65 @ 27th Apr 12:53AM:
Re: [TWC] Time Warner Navigator
Check out the H3090 thread on the last page. I've had ODN 3.1.1_3 with minimal issues on a 4250HDC. My 8300HDC has had some issues. The Samsung 3260 HD-STB is very promising. Nothing has been leaked to the press about it. Same with the 3270. Nobody has posted any concrete info. All I know about the 3270 is that it's black, lighter than the 8300HDC, and is newer than the 3090. ODN is now stretched to fill the screen for some reason. Don't know why even though the BCM chip is capable of doing HD graphics. So yeah go check it out. There will be alternatives to SA boxes.
TWC deployed over 300,000 tru2way boxes. Infact, TWC purchases around 2 million boxes a year. Our division deployed Pioneer boxes and were a Cisco/SA area. I can't wait for the new Samsung 32xx with the 320 GB HDD.
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anon @ 29th Apr 02:31AM:
Re: [TWC] Time Warner Navigator
Well, my box just took a dump! I tried using the guide, advanced a few hours, then got "Error 9" showing up on the box display, and goes to reset. I've had this happen plenty of times before, but this time there's a twist!
When it's loading, it skips the second box onscreen, and continues loading. Once it comes up, the guide isn't accessible, there's no show or channel info in the bottom bar, AND it won't access any channels past 157, so no more HD for me! I've tried unplugging it twice, and nothing changes.
Guess I'm getting a new box tomorrow.
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rv65 @ 11th May 01:54PM:
Re: [TWC] Time Warner Navigator
There has been some updates to the navigator saga. TWC is working on making it better. It takes time to make it better. TWC wants Navigator to be just as good, if not better then Passport. They are already better than SARA which even the POS versions of Navigator already bet SARA by a million miles. The only thing SARA had was stability and thats about it. Keyword search is a high priority feature wise so those complaints of a lack of keyword search. Time will tell whether they get to Passports level but I think they will.
There are a few other features coming soon to Navigator like Remote DVR programming and longer guide listings. Maybe better program information.
Hope this helps.
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maartena @ 15th May 04:23PM:
Re: [TWC] Time Warner Navigator
said by ignorant :said by maartena :
You know.... I received a letter in December 2008 about Time Warner Navigator. The letter stated that "By the end of January" they would start installing Navigator to our digital tuners and DVR's. It included a little handout to what is different, etc.
I think they are planning on July/Aug now.
Great :D
Who was the smart ass who thought it would be a good idea to send out the notifications in December '08? Its that I put mine on top of the DVR and it has been collecting dust there since December, but I would imagine most people have thrown theirs out and forgotten all about it.
All those trees! Think of all those trees! :D
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rv65 @ 15th May 05:02PM:
Re: [TWC] Time Warner Navigator
I hear there will be a new version of ODN and MDN that will add some new features. Keyword Search is a top priority. They want to get this software just as good, if not better than Passport. There are still some missing features and it can has stability issues. I think you'll like it though. Just don't run it on an old Pioneer or SA box or else it will terrible. Those people who have those boxes should swap them. Boxes like the 3250, 3250HD, 8300, and 8300HD should be fine for MDN. The HDC boxes are made for navigator but they are planning to deploy new Samsung boxes that are better in every way, shape or form. Except those have some bugs that are causing them to delay it. Hope this helps.
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rv65 @ 15th May 05:04PM:
Re: [TWC] Time Warner Navigator
The 8000 and 8000HD might be fine with Navigator also but the 8300 series is much better of course :).
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hlamster @ 4th Jun 04:55PM:
Re: [TWC] Time Warner Samsung 3090
NYC - Time Warner Cable
Just got a 8300HDC replaced by the Samsung 3090 but no info on doing anything special yet. Is there anything I can do myself or do I need to wait for TWC to get there act together? I would love to get follow-me-tv when it is available.
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rv65 @ 4th Jun 08:13PM:
Re: [TWC] Time Warner Samsung 3090
I believe it can do multi room features. I think it will do multi room features eventually.
If you are using HDMI and want to enable the surround sound you must go into the manufacturer diagnostic menu by pressing vol+ and info on the box's front panel. Then go to Extended diagnostics and type in 3090 in the password screen. There you can enable AC3 over HDMI and press enter. It should enable it right away. Now you can enjoy HDMI and have AC3 audio.
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NY11102 @ 4th Jun 11:14PM:
Re: [TWC] Time Warner Samsung 3090
Hlamster, How did you get the H3090? Did you go to TWC center?
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rv65 @ 5th Jun 03:11AM:
Re: [TWC] Time Warner Navigator
Navigator will get better and better.
Here are the top 3 features that are likely coming to Navigator.
1. Keyword Search
2. Remote DVR management
3. Longer Program information.
I hope they add Manual recording. MDN will still be supported for a few years. So is ODN though ODN will become the primary development platform. ODN will also be the guide TWC will be using for tru2way TV's and other devices that support it.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
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rv65 @ 7th Jun 04:17PM:
Re: [TWC] Time Warner Navigator
Expect great things in the TWC CNY area. SARA will be going bye bye in that region. Navigator will be replacing it. They'll also be deploying Samsung boxes. I expect by the end of 1Q10 that Navigator will be on all the SARA boxes.
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abyssrules @ 9th Jun 11:21PM:
Re: [TWC] Time Warner Navigator
rv is that time warner central ny your refering to with navigator ? If so where did you get that info ? i'm new on here this has me happy if this is the cASE.
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rv65 @ 10th Jun 01:25AM:
Re: [TWC] Time Warner Navigator
I just paraphrased from what you've said. I think it will be replaced eventually. I don't know if they'll deploy the Samsung 32xx. Might be the older 30xx boxes. The 32xx are newer. That would make San Diego and Central NY the only divisions to deploy them. TWC San Diego wants to deploy them by the end of this summer.
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abyssrules @ 11th Jun 05:31PM:
Re: [TWC] Time Warner Navigator
i was talking to a customer rep last night she had said that the new samsung she saw had witnessed contained 320 gb's hard drive download usage.That probably don't help much right?which models carry 320 gb?
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motorola870 @ 11th Jun 07:11PM:
Re: [TWC] Time Warner Navigator
hey do you have confirmation that the DCX3400's will have the 320GB hard drive?
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billy2 @ 12th Jun 04:52PM:
Re: [TWC] Time Warner Navigator
what new digital boxes are in staten island , I have one SD TV , and right now I have a HD 4250 HDC box hooked up tp that to get Calller ID on TV . Does the new digital boxes with the MDN Software have Caller ID on TV so I can swap this HD box for a regualr one
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rv65 @ 13th Jun 01:47PM:
Re: [TWC] Time Warner Navigator
mdn does support cid on screen. but i dont think you can get an sd box. the hd boxes run better with mdn than the sd boxes. hope this helps.
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anon @ 13th Jun 02:20PM:
Re: [TWC] Time Warner Navigator
said by billy2 :
what new digital boxes are in staten island , I have one SD TV , and right now I have a HD 4250 HDC box hooked up tp that to get Calller ID on TV . Does the new digital boxes with the MDN Software have Caller ID on TV so I can swap this HD box for a regualr one
even if u have standard def tv why would u downgrade from an hd box to sd box? twcnyc charges the same price for either box.
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maartena @ 16th Jun 09:58AM:
Re: [TWC] Time Warner Navigator
Socal, take TWO.
(Insert snapping sound of movie clapper board)
After I got a letter they would start rolling out Navigator in January, and then delayed it..... I got another thing in the mail yesterday that stated that they would be updating the boxes "within the next couple of months".
We'll see. :)
--
"I reject your reality and substitute my own!"
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rv65 @ 16th Jun 10:53AM:
Re: [TWC] Time Warner Navigator
maartena,
Navigator is shaping up nicely but there will be things that passport does better like keyword search. Though keyword search is a top priority for them. No eta on that and the socal area. NYC is expected to get MDN a version of navigator for legacy boxes soon.
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maartena @ 16th Jun 06:39PM:
Re: [TWC] Time Warner Navigator
!!#%$#!$@^!!
They are taking away keyword search? That was pretty much the only type of search I was using..... :(
I hope they will add that feature soon, prefably before they roll it out to my unit. ;)
--
"I reject your reality and substitute my own!"
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rv65 @ 17th Jun 03:12PM:
Re: [TWC] Time Warner Navigator
Navigator never had keyword search. The features they are going to add are keyword search, expanded ipg listings, and remote dvr programming.
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rv65 @ 18th Jun 11:32AM:
Re: [TWC] Time Warner Navigator
They are now beta testing the keyword search feature. It's said to be even better than the one used in passport.
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abyssrules @ 18th Jun 11:54AM:
Re: [TWC] Time Warner Navigator
cable card firmware upgrade got this update a few days ago is it possible that it might be the early stages for digital navigator?
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rv65 @ 21st Jun 04:16PM:
Re: [TWC] Time Warner Navigator
CNY is getting keyword search. So dont lose hope maartena. If you call a csr on any feature request or any problems. They'll fill out a form and send it to engineering.
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rv65 @ 22nd Jun 11:56AM:
Re: [TWC] Time Warner Navigator
TWC is looking at offering tivo as a premium service. It will likely be a tru2way version which runs on the HDC and Samsung dvrs.
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rv65 @ 22nd Jun 12:11PM:
Re: [TWC] Time Warner Navigator
Tivo is also working with TWC to develop Navigator's keyword search feature.
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rv65 @ 6th Jul 08:39PM:
Re: [TWC] Time Warner Navigator
SoCal users should be seeing Navigator pretty darn quickly I should say. Infact, the non DVR's should have them by now. Greensboro and CNY are planning their conversion to Navigator. Then again SARA is a fugly POS. CNY is also getting new Samsung DVR's that have a 320 GB HDD.
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NY11102 @ 6th Jul 09:57PM:
Re: [TWC] Time Warner Navigator
Do the H3090 DVRs have the E-sata enabled?
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anon @ 7th Jul 01:12AM:
Re: [TWC] Time Warner Navigator
when is new york city getting navigator on legacy boxes???
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rv65 @ 7th Jul 08:50AM:
Re: [TWC] Time Warner Navigator
Might be later this month. It will be a staged rollout. Some areas and boxes will get it first and some will get it later. If you have a SA 2000-3100, any Pioneer box, or a SA 8000 DVR then you should probably swap it for a new one since those boxes aren't that good with Navigator. A box like the 3250HD or the 8300HD runs quite well with Navigator provided you have decent cable wiring. Navigator isn't as tolerant to cable wiring as Passport is.
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rv65 @ 7th Jul 10:15PM:
Re: [TWC] Time Warner Navigator
»www.flickr.com/photos/14086328@N···2937663/
Here are pics of my new toy. It's pretty nice and it runs ODN quite well I should say albeit a few bugs here and there. I've had this for a while but a relative/family member was hospitalized and eventually died :(. This caused me to be away but family comes first. I was away but I hope to enjoy it for months to come. It's not a DVR by the way. Model number is SMT-H3260 and it's made by Samsung. Still has a few bugs here and there but it's pretty decent. Enjoy!
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
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rv65 @ 8th Jul 01:13PM:
Re: [TWC] Time Warner Navigator
The light is actually blue. The camera thinks the blue light is a different color. Oh well.
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NY11102 @ 8th Jul 01:46PM:
Re: [TWC] Time Warner Navigator
You can go to any TWC center in NYC to pick up a Samsung box. Samsung boxes have Navigator installed in them.
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anon @ 8th Jul 02:47PM:
Re: [TWC] Time Warner Navigator
thanks for sharing pics. pretty big box considering its not a dvr.
said by rv65 :»
www.flickr.com/photos/14086328@N···2937663/Here are pics of my new toy. It's pretty nice and it runs ODN quite well I should say albeit a few bugs here and there. I've had this for a while but a relative/family member was hospitalized and eventually died :(. This caused me to be away but family comes first. I was away but I hope to enjoy it for months to come. It's not a DVR by the way. Model number is SMT-H3260 and it's made by Samsung. Still has a few bugs here and there but it's pretty decent. Enjoy!
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rv65 @ 8th Jul 04:30PM:
Re: [TWC] Time Warner Navigator
It's definitely bigger than my SA 4250HDC. It's slightly bigger than my SA 3250HD. This box is newer than the current Samsung boxes that are already in the field. Uses the same motherboard as the 3270 HD-DVR but it doesn't have a eSATA port. There is a SATA port on the mobo though it's probably been disabled completely. It's basically a stripped down DVR. It's a nice box. TWC needs to release a new version of ODN so it can fix the bugs.
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Rook008 @ 8th Jul 05:19PM:
Re: [TWC] Time Warner Navigator
I recently received the "The New Time Warner Navigator" info packet in the mail. I have a SA 3250HD box. You said that this box was acceptable for the new Navigator, right?
Would I see an improvement in performance with the SMT-H3260 over the SA 3250HD? If and when it becomes available in my area, that is.
Thanks for all of you input in these threads.
--
"Every normal man must be tempted at times to spit on his hands, hoist the black flag, and begin to slit throats." - H. L. Mencken
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rv65 @ 8th Jul 05:39PM:
Re: [TWC] Time Warner Navigator
Yes the 3250HD is a nice box for MDN. It's fairly decent though my division deployed an older version which has bugs. I've had one for over 3 years until I got a SMT-H3260. The 3260 isn't even out yet but I don't know when NYC will get it. The Samsung 3260 is a fast box but still has the please wait when browsing the guide. They do have older SMT-H3050 boxes. Hope this helps.
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Rook008 @ 8th Jul 05:45PM:
Re: [TWC] Time Warner Navigator
Thanks, it helps. I'm actually pretty used to Passport, but I guess the change was inevitable.
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rv65 @ 8th Jul 05:53PM:
Re: [TWC] Time Warner Navigator
Yep it will be a gradual update. They don't update all the boxes at once. TWC updates them by box type. It will most likely be done by borough and by box type.
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Rook008 @ 8th Jul 05:56PM:
Re: [TWC] Time Warner Navigator
Thanks, good to know. I figured I had some time before the change, but the info packet I got made me think it was coming sooner rather than later.
--
"Every normal man must be tempted at times to spit on his hands, hoist the black flag, and begin to slit throats." - H. L. Mencken
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rv65 @ 8th Jul 06:05PM:
Re: [TWC] Time Warner Navigator
Greensboro, NC users should be getting a pamphlet about Navigator pretty quickly. They just started mailing them out. Navigator should be a major improvement to SARA. Hope this helps.
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rv65 @ 8th Jul 11:14PM:
Re: [TWC] Time Warner Navigator
leverage,
It's very light yet bigger. Much lighter than my 3250HD.
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visuelz @ 9th Jul 10:26AM:
Re: [TWC] Time Warner Navigator
All boxes are now being upgraded in Brooklyn
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MacAlert @ 9th Jul 11:20AM:
Re: [TWC] Time Warner Navigator
Do you know when Queens will be updated?
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anon @ 9th Jul 12:03PM:
Re: [TWC] Time Warner Navigator
said by visuelz :
All boxes are now being upgraded in Brooklyn
are all types of old passport boxes done at the same time or one model at a time?
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rv65 @ 9th Jul 12:28PM:
Re: [TWC] Time Warner Navigator
Charlybrooklyn,
It's usually done one box type at a time.
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visuelz @ 9th Jul 01:35PM:
Re: [TWC] Time Warner Navigator
Queens is completed as well.
reply
MacAlert @ 9th Jul 01:46PM:
Re: [TWC] Time Warner Navigator
So when will we see the boxes start getting upgrades?
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visuelz @ 9th Jul 01:55PM:
Re: [TWC] Time Warner Navigator
Forgot to add that this only affects the 3250s.
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rv65 @ 9th Jul 02:24PM:
Re: [TWC] Time Warner Navigator
Whats the version number? I want to know which MDN revision it is. If you still have a Pioneer, SA 2000-3100 or a SA 8000 DVR then you should probably get a new box since those aren't the best with navigator.
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rv65 @ 9th Jul 09:45PM:
Re: [TWC] Time Warner Navigator
Greensboro has delayed their Navigator transition because a new version was sent to them for testing. The current stable version was ready to be deployed but the new version might be even better.
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rv65 @ 9th Jul 09:53PM:
Re: [TWC] Time Warner Navigator
The new version broke a few boxes. This will probably delay it for another 2-4 weeks.
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anon @ 9th Jul 11:04PM:
Re: [TWC] Time Warner Navigator
said by visuelz :
Queens is completed as well.
is manhattan next? i'm assuming north manhattan then south manhattan?
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Rook008 @ 10th Jul 12:16AM:
Re: [TWC] Time Warner Navigator
Got home today to the new Navigator.
It's a little slower than Passport, but not very much. Not a big deal really. The one thing I don't like about it is the way the Guide and Favorites buttons work.
In Passport, you could open the Guide and use the Favorites button to skip through the Favorite Channels while staying in the Guide.
In Navigator, if you're in the Guide and press the Favorites button, it kicks you out of the Guide and changes the channel to the next Favorite.
And "Start Over" seems like a cool feature in Navigator.
Other than that, they're about the same.
--
"Every normal man must be tempted at times to spit on his hands, hoist the black flag, and begin to slit throats." - H. L. Mencken
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davoice @ 10th Jul 01:03PM:
Re: [TWC] Time Warner Navigator
said by rv65 :
The new version broke a few boxes. This will probably delay it for another 2-4 weeks (in Greensboro).
That's the story of our lives in the Triad. There's always a delay.
Too bad since I already turned in my SA8300, SA8300HDC and SA8250HDC last month and replaced them w/ units from Moxi and cablecards.
I just couldn't live w/ the "old" boxes anymore.
}Davoice
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rv65 @ 11th Jul 03:13AM:
Re: [TWC] Time Warner Navigator
Do you get the HD VOD channels?
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Rook008 @ 11th Jul 04:00PM:
Re: [TWC] Time Warner Navigator
To be honest, I don't even know where I'd find HD On Demand. I've seen the regular On Demand stuff, but not HD. What channel would it be on?
--
"Every normal man must be tempted at times to spit on his hands, hoist the black flag, and begin to slit throats." - H. L. Mencken
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rv65 @ 11th Jul 04:07PM:
Re: [TWC] Time Warner Navigator
Thats because passport somehow didn't work with HD VOD. HD VOD channels are 699 and 700. 699 is the HD showcase channel and 700 is HD movies OD.
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Rook008 @ 11th Jul 04:09PM:
Re: [TWC] Time Warner Navigator
Oh, I'll check it out.
Edit: I didn't even know about this stuff. It's pretty cool. I just loaded up and episode of "Rescue Me" in HD from the HD Showcase. There are commercials included, but you can forward past them. There's some other TV shows and stuff on there too.
Pretty nice, Thanks for the info.
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rv65 @ 12th Jul 02:24PM:
Re: [TWC] Time Warner Navigator
TWC Desert Cities subscribers should have a pre recorded call saying that there is going to be an update on Late Monday/Early Tuesday. This update might affect service. In reality they're going to push a new software update to all the cable boxes. I think they're going to deploy the latest MDN version. No word if San Diego is going to get it though I think they will. San Diego likes to update their software on Tuesdays and Thursdays. Our division is still on MDN 2.4.4-14 but their ODN version is 3.1.1_3 which is a fairly new version of ODN. We also tested ODN 3.1.0_7 and 3.1.0_11.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
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rv65 @ 14th Jul 03:27AM:
Re: [TWC] Time Warner Navigator
I hope this update doesn't make my SMT-H3260 even worse :(. Other than a few minor bugs, it's an awesome box. TWC doesn't stagger ODN updates. They update them at the same time maybe because of Java? I do know that MDN probably get updated. As for Keyword Search well it might not be for a while. When we do get it, it will be better than the one used in Passport. SoCal has started converting non DVR boxes to MDN. MDN will be deployed on the DVR boxes at a later date. The one SoCal and NYC are using is the latest stable version of MDN and not some test version. I think San Diego is getting the latest test market version. San Diego has been a Navigator test market when Bob Barlow replaced Judy Walsh as President of the San Diego division.
Hope this helps.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
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rv65 @ 14th Jul 12:59PM:
Re: [TWC] Time Warner Navigator
No update to my ODN boxes in San Diego. Maybe there will be an update for it later. TWC is now pushing MDN to the DVR boxes in NYC.
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rv65 @ 14th Jul 05:29PM:
Re: [TWC] Time Warner Navigator
Brooklyn is now getting Navigator alongside Queens. I assume the 3250HD's have been Navigatored. Manhattan and SI will probably get it later.
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rv65 @ 14th Jul 08:55PM:
Re: [TWC] Time Warner Navigator
Charlotte, NC got MDN v2.4.4-19. More info will be posted as the time goes on.
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pandaman1784 @ 15th Jul 09:37AM:
Re: [TWC] Time Warner Navigator
Will the SA Explorer 8300s (non-HD) get Navigator? Would that box run it well? Thinking if I should go trade my box in for one that will run Navigator well if the new software will be unstable on the 8300.
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rv65 @ 15th Jul 01:53PM:
Re: [TWC] Time Warner Navigator
It runs ok but you don't have as much recording space. The HD-DVR's have more recording space. They also have better hardware.
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popartist @ 15th Jul 09:49PM:
Re: [TWC] Time Warner Navigator
I live in Bay Ridge and my SA Explorer 8300HD DVR box got the update during the day yesterday (Tuesday). So far it seems to be running very well, I haven't had any freezes these past two days, whereas they used to be frequent. Also switching between Normal, Stretch and Zoom no longer brings up the black bar that you have to exit out of, so it's much easier and less distracting, and Stretch seems to be the first option, whereas Zoom was before. The menus seem to be a little slower than before, but nothing annoying, and when entering and exiting the menu, it's like a quick fade in and out effect. Overall, Navigator seems like a very good improvement to me.
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rv65 @ 16th Jul 01:55AM:
Re: [TWC] Time Warner Navigator
The SD 8300's are ok but the HD boxes have more storage. You could probably get a 8300HD but you would have to ask very nicely. As soon as it's plugged in it will upgrade to MDN.
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SRF26 @ 16th Jul 02:29PM:
Re: [TWC] Time Warner Navigator
I don't like the "Time" options of the new SW. I like to have the channel displayed when the SA 8300HD is on, but the clock displayed when the box is off. That option doesn't exist anymore. :(
Regards....JL
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Rook008 @ 16th Jul 06:50PM:
Re: [TWC] Time Warner Navigator
said by popartist :
...
Also switching between Normal, Stretch and Zoom no longer brings up the black bar that you have to exit out of, so it's much easier and less distracting, and Stretch seems to be the first option, whereas Zoom was before.
...
Agreed.
--
"Every normal man must be tempted at times to spit on his hands, hoist the black flag, and begin to slit throats." - H. L. Mencken
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rv65 @ 17th Jul 01:32AM:
Re: [TWC] Time Warner Navigator
Greensboro, NC might be getting Navigator this weekend or next week. However this keeps changing every week so it might be a while. Greensboro will be the first SARA division to get it. Other divisions such as Buffalo, NY, CNY, Rochester, NY, and all the other SARA divisions will probably get it later on in the year. By the end of 2010 all TWC SA areas will be Navigatored. Motorola areas will probably stick with iGuide unless they use SA ODN boxes.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
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LyleGoldstei @ 20th Jul 02:19AM:
Re: [TWC] Time Warner Navigator
Any word on search by displayed title included in the testing? I find that actually more important and more helpful then keyword search.
Thanks.
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rv65 @ 20th Jul 02:35AM:
Re: [TWC] Time Warner Navigator
That could be likely. They're working on keyword search and it will be similar to the Tivo search function. Tivo haters shouldn't burn me in hell since this is what TWC is planning. They're licensing the Tivo search patents so they can implement a keyword search that is better than the one used in Passport.
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chazman151 @ 20th Jul 06:48PM:
Re: [TWC] Time Warner Navigator
I was wondering if there is a manual recording on the Navigator like there was with pass?
Say I want to record the 8:30-9:00am time frame of the Today show to see a bands performance, how would I do that (rather than have to record the entire 7-10am slot)?
Thanks
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SRF26 @ 20th Jul 07:20PM:
Re: [TWC] Time Warner Navigator
Is there a way to fast forward a recorded program in 15 increments like in the old software?
TIA...JL
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LyleGoldstei @ 20th Jul 10:36PM:
Re: [TWC] Time Warner Navigator
I have just noticed two things. First, the Search feature DOES NOT WORK CORRECTLY.
Example: I was looking for "Doctor Who" episodes (I am searching today 7/20. Guide goes to 7/26) Typing in Doctor Who, it indicates 1 episode on the 7/24 (on hdsyfy and syfy). If you go to the guide and go to the BBC channel (ch106) on 7/26 (sunday) there are two episodes of Doctor Who are scheduled. Can someone explain?
2ndly, if the episode is on at 8pm the episode is "new" but if the same episode is aired again, it should not be "new" yet it is, confusing the DVR.
I really wished they put some thought in this.
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rv65 @ 21st Jul 02:26AM:
Re: [TWC] Time Warner Navigator
Navigator has bugs but it came a long way to it's current state. There is a new version that was deployed to 1 division that has some bug fixes but it might not be for awhile until it gets deployed.
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pandaman1784 @ 21st Jul 07:11PM:
Re: [TWC] Time Warner Navigator
My 8300 SD just got updated to Navigator today.
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rv65 @ 22nd Jul 04:45AM:
Re: [TWC] Time Warner Navigator
Still don't know when Greensboro is getting Navigator. No word on when SARA areas will go Navigator. I think TWC wants to convert the Passport areas to Navigator then on to SARA. SARA does have some nice features but it's fugly.
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rv65 @ 22nd Jul 01:47PM:
Re: [TWC] Time Warner Navigator
SoCal just started deploying MDN v2.4.4-16 to the DVR's. I believe Torrance has it.
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Dude111 @ 24th Jul 12:00AM:
Re: [TWC] Time Warner Navigator
It sounds like crap like its harder to use!!
Anyway to avoid this update??
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maartena @ 24th Jul 12:01AM:
Re: [TWC] Time Warner Navigator
Orange, CA has it. I was surprised when I came home today..... Make sure you set your screen resolution to 1080i again, because it defaults to 720p
--
"I reject your reality and substitute my own!"
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maartena @ 24th Jul 12:02AM:
Re: [TWC] Time Warner Navigator
said by Dude111 :
Anyway to avoid this update??
Yup.
It's called DirecTV, Dish Network, U-Verse or FIOS.
Otherwise.... nope.
--
"I reject your reality and substitute my own!"
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Dude111 @ 24th Jul 12:04AM:
Re: [TWC] Time Warner Navigator
Well the more crap they put in these IRD's the slower they are!! (Not nearly enough ram in them)
Anyone know how to reset the IRD to default factory SW,etc??
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rv65 @ 24th Jul 01:16AM:
Re: [TWC] Time Warner Navigator
You can't avoid this update. Once it's loaded on to the headend your box will get it. MDN is quite good if your box is fairly recent. HD boxes like the 3250HD, 4250HD, and the 8300HD run it pretty well. The old Pioneer's and the 8000 DVR's don't run it very well. I had a 3250HD running MDN and it wasn't that bad. However, MDN on an old Pioneer is terrible. If you have a Pioneer box or an old SA box then get rid of it. Same with the 8000 DVR. The SA 2000 boxes and the old pioneer suck with Navigator. Slower than molasses and it looks like DOS. Make sure your SNR levels are good. If they aren't then thats a partial reason why Navigator is terrible. Navigator needs good SNR levels and a fast box with a lot of ram.
Now I have a Samsung SMT-H3260 with lots of ram running the OCAP version called ODN. It runs it quite well. It's also the newest non DVR box that TWC has in their inventory.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
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anon @ 24th Jul 02:34PM:
Re: [TWC] Time Warner Navigator
said by Dude111 :
Anyone know how to reset the IRD to default factory SW,etc??
You don't because they don't have any "factory" software guide or apps built-in, it's either loaded at the cable co. warehouse or loaded remotely after connection.
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rv65 @ 24th Jul 03:19PM:
Re: [TWC] Time Warner Navigator
Still no Keyword search or Manual recording. I hear if you complain about Navigator to a CSR they fill out a form. This form could be feature request or complaints. Even Timers could be added if you needed that feature. The more complaints there are the more likely it's going to be added in a future version. I do know that TWC has licensed some Tivo patents for a few Navigator. I hear that Keyword Search is one of those features that will use one of those patents. It's also their top priority.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
reply
chazman151 @ 24th Jul 07:18PM:
Re: [TWC] Time Warner Navigator
One thing noticed that is annoying. Say you're watching Ch 7 and recording ch 5 on dvr bet 6:30 and 7:00. At 7:00 you have it set to record on Ch 2. At 7pm it switches off of ch7 (the station you're watching), and goes to ch 2. It's really annoying as if you switch back to ch 7, you have lost the ability to rew/ff what you were watching previously. Yesterday was watching HD Showcase Movie on Demand (for $9.99) and switched off that to Ch 2 at 7pm. Grrrr.
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anon @ 24th Jul 11:28PM:
Re: [TWC] Time Warner Navigator
That's because it has 2 tuners and at 7:00 for 1 minute it's recording both ch 5 and ch 2 so it doesn't have a tuner available for you to continue watching ch 7.
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chazman151 @ 26th Jul 08:17AM:
Re: [TWC] Time Warner Navigator
It never did that on Pass though, right?
Never remember that issue previously.
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anon @ 26th Jul 01:28PM:
Re: [TWC] Time Warner Navigator
said by chazman151 :
It never did that on Pass though, right?
Never remember that issue previously.
Make one of the recordings start 1 min late or finish 1 min early so two recordings don't overlap by a minute and the problem goes away.
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maartena @ 27th Jul 05:44PM:
Re: [TWC] Time Warner Navigator
Hmmm.... Had it running for about a week now on my always-been-stable Explorer 8300HD, and so far it has crashed TWICE, both in the middle of recordings too, and both times in trying to search for a program using the search option.
It hardbooted on me, which means it takes at least 5 minutes to come back up.... and thus I lost 5 minutes of my recording, and it was cut in 2 pieces.
It has crashed on me more in 5 days than it had in the last full year. :D
They got some work to do allright.
--
"I reject your reality and substitute my own!"
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rv65 @ 27th Jul 07:16PM:
Re: [TWC] Time Warner Navigator
Then again NYC and LA are using the latest "stable" version of MDN. However there is a newer version but that might take a while though.
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ignorant @ 27th Jul 07:17PM:
Re: [TWC] Time Warner Navigator
Hold the fastforward button for 3-4 seconds to skip ahead 15 min.
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rv65 @ 28th Jul 12:32AM:
Re: [TWC] Time Warner Navigator
I too think it has problems but it'll get there. I've seen even worse. Infact Navigator was originally deployed in Lincoln, NE and that early release was so bad that the franchise board was looking into terminating TWC's franchise agreement with the city. 3 years later it's gotten better but still not quite as good as Passport. ODN has matured quite nicely even on the HDC boxes. Those boxes do suck but they've gotten to the point where it sucks less. The Samsung boxes are hit or miss. The 3050 is a bit buggy while the 3090 also has some bugs. The 3260 HD-STB is great with a few minor issues. Don't know what the 3270 HD-DVR has in store.
I think TWC will eventually get Navigator to Passport levels but it might take more time. I still think TWC should have kept using Passport but thats just my opinion. I think it's too late to switch back to Passport now. Once the Passport areas are done then it's the SARA areas. SARA is an fugly guide but is very stable. It has all the TWC features but it's search feature is terrible. Navigator will rollout on those boxes later this year to early next year.
Who knows what the future holds for TWC.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
Say no to screen clutter.
reply
rv65 @ 28th Jul 08:59PM:
Re: [TWC] Time Warner Navigator
San Diego is now on MDN v2.4.6-19. A few bug fixes and minor feature enhancements.
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chazman151 @ 30th Jul 12:00PM:
Re: [TWC] Time Warner Navigator
FYI, my Exp 3250 Box was updated to Nav this morn here in Fresh Meadows
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rv65 @ 30th Jul 03:12PM:
Re: [TWC] Time Warner Navigator
MDN v2.4.6-19 has working eSATA support.
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rv65 @ 31st Jul 04:18AM:
Re: [TWC] Time Warner Navigator
Rumor has it that Navigator is being ported to Motorola boxes for Moto networks. The DCH and DCX boxes get ODN while the DCT boxes get a special version of MDN. Or it could be new Samsungs getting ODN and the older boxes get a ported MDN. No time frame on when it will be deployed.
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rv65 @ 31st Jul 04:23AM:
Re: [TWC] Time Warner Navigator
So that means Navigator is now a possibility on Moto boxes. Lets hope its as reliable as the SA version but I doubt it. TWC still has to get the SA version right.
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Dude111 @ 31st Jul 05:21AM:
Re: [TWC] Time Warner Navigator
Why are they upgrading the IRDs to this garbage??
Im sure many have complained about the slowness of things with this application running...
They must not give a good damn what ppl think.. (All they care about is what cheaper/easier for them (Which i already knew))
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motorola870 @ 31st Jul 07:24AM:
Re: [TWC] Time Warner Navigator
maybe they will keep motorola markets motorola and just use ODN and MDN software.
I know that twc is special ordering the DCX's with 64MB flash while the DCX3400 standard is 32MB but the DCX3200 is 64MB standard.
plus they still are giving out the DCX3432's
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cypherstream @ 31st Jul 12:09PM:
Re: [TWC] Time Warner Navigator
Moto can run an OCAP (Tru2Way) stack. That should be all that's required to run ODN. The Moto Tru2Way stack will act as a driver / buffer layer between it's hardware and the actual ODN O/S.
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rv65 @ 31st Jul 12:58PM:
Re: [TWC] Time Warner Navigator
You know the 8300's have a halfway decent IRD. They can run MDN quite nicely. Newer legacy boxes run MDN much better. The legacy Pioneer and SA boxes suck at it. The SA 8000/8000 HD sucks at it though. My Samsung SMT-H3260 has about 256 MB of RAM and it runs ODN very well. Much better than my 8300HDC though it has some minor bugs. I think those bugs are ODN bugs.
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rv65 @ 31st Jul 03:57PM:
Re: [TWC] Time Warner Navigator
There are a few Motorola markets that use overlay equipment and run both SA and Moto boxes. The SA boxes run ODN while the Moto boxes run i-Guide. The Samsung boxes also run ODN. I do think they'll use ODN and a ported MDN for the Moto boxes. The DCH and DCX boxes are indeed OCAP compliant. All it needs is a middleware.
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rv65 @ 31st Jul 03:58PM:
Re: [TWC] Time Warner Navigator
All ODN boxes use DAVIC or ALOHA as the OOB carrier. ALOHA is SCTE 55-1 while DAVIC is SCTE 55-2. All tru2way boxes must have a Docsis modem integrated but they also have to support legacy OOB. Hope this helps.
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UncleKirk @ 31st Jul 05:55PM:
Re: [TWC] Time Warner Navigator
Huntington Beach, Calif.: TWC forced Mystro down to my SA8300HD machine a few days ago. Used to love Passport.
Venting ON:
I just hate this Mystro alpha level software: it is so much slower and lower quality/capability. My wife's ability to "show all cooking shows on now" is gone; my "search by keyword" to find particular movie directors is gone, too. There are LOTS of other problems, but those are the two most notable.
Next move: appearing in person at city council meeting and county supervisor meeting to complain to them.
Venting OFF
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rv65 @ 31st Jul 08:49PM:
Re: [TWC] Time Warner Navigator
I do know that Keyword searching is in the pipeline.
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LyleGoldstei @ 2nd Aug 07:14PM:
Re: [TWC] Time Warner Navigator
My question as a novice and newbie is:
Why do this "upgrade" to those who have the passport system, which was more than adequate and actually a better system. No one requested this from the customer base. Or at least wait it have the same functionality and features as Passport?
Change for Change sake?
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rv65 @ 2nd Aug 07:48PM:
Re: [TWC] Time Warner Navigator
The goal was to have control over their platform. They didn't want to spend money on Passport. Plus if they wanted a special feature they would have to wait for Aptiv to develop it for them. Navigator is all about cost cutting for them. Plus TWC wanted to have 1 interface regardless of box type.
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maartena @ 3rd Aug 06:33PM:
Re: [TWC] Time Warner Navigator
One interface regardless of box type?
Well that would be good for my mother-inlaw.... she is technically challenged and has the motorola box with whatever the software is that comes on it. Whenever she calls, I can never guide her through things because we had passport.
With Navigator, at least we have the same software and I can guide her through things step by step. Now of course.... she hasn't been upgraded yet in Anaheim.
(If she would have been changed, she would have called immediately).
--
"I reject your reality and substitute my own!"
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rv65 @ 3rd Aug 06:40PM:
Re: [TWC] Time Warner Navigator
The Moto boxes will eventually be ugpraded to Navigator. It's going to take a while. Maybe next year. TWC has yet to upgrade the SARA systems to Navigator. 2/3rd's of all TWC divisions are still using SARA which is probably one of the ugliest IPG's out there. SARA is very stable and doesn't crash and reboot like Navigator. It also supports all the cool TWC features like SDV, Start Over, Look Back, Caller ID on screen, and Quick Clips. In San Diego a northern part of it used to be an Adelphia network running Moto boxes and iGuide. There is a version of Passport for Moto boxes but TWC doesn't use it. San Diego proper however, is using SA and Samsung boxes with Navigator.
As for when Navigator is coming to moto well there was a deal with OpenTV but then that fell through. Then TWC decided to make one anyways regardless of OpenTV.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
Say NO to screen clutter.
reply
Dude111 @ 3rd Aug 06:47PM:
Re: [TWC] Time Warner Navigator
quote:
Navigator is all about cost cutting for them.
Yes i know..... They dont give a shit if it sucks and isnt as good as what they had and that sucks!!
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rv65 @ 3rd Aug 06:59PM:
Re: [TWC] Time Warner Navigator
Thats the general consensus on various forums that talk about it.
Then again my Samsung SMT-H3260 is actually more stable then my former SA 3250HD running MDN.
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maartena @ 3rd Aug 07:04PM:
Re: [TWC] Time Warner Navigator
I does take getting used to. The software is not a bad looker, but it just really lacks some of the features that I miss, such as the keyword search.
Yeah it's "in the pipeline", but with TWC that pretty much translates to "sometime between now and much much later".
--
"I reject your reality and substitute my own!"
reply
rv65 @ 3rd Aug 08:37PM:
Re: [TWC] Time Warner Navigator
Keyword Search is supposed to be better than Passport's and TWC might be in talks with Tivo. The Tivo for TWC would probably run on Samsung boxes and maybe HDC boxes though the Samsungs are much better. Definitely not for the legacy boxes like the 8300HD and god forbid the 8000 boxes. The Tivo would be similar to the comcast tivo. It might even be the tru2way version that Comcast might deploy. Then again it's all speculation. TWC might be using Tivo patents for it's keyword search feature.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
Say NO to screen clutter.
reply
anon @ 4th Aug 07:11PM:
Re: [TWC] Time Warner Navigator
Does anyone know when (Greensboro/Burlington) Markets get upgraded to Mystro? We still have SARA here. I'm getting tired of the crayon guide. :huh:
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rv65 @ 4th Aug 09:47PM:
Re: [TWC] Time Warner Navigator
It might not be for a while. There were plans to deploy it but there were delays. It might not be until the end of this month if it doesn't get delayed again. A while back it was ready to be deployed until TWC sent out a new version that bricked a DVR.
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rv65 @ 4th Aug 10:18PM:
Re: [TWC] Time Warner Navigator
At least it works without rebooting every week.
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rv65 @ 4th Aug 10:21PM:
Re: [TWC] Time Warner Navigator
The Samsung SMT-H3270 might be deployed in San Diego late next week. However, it might be a bit longer knowing TWC San Diego. It's non DVR cousin the SMT-H3260 has already been deployed in San Diego. The 3270 has 2 major bugs fixed but there are a few bugs that are minor.
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ToranagaSama @ 5th Aug 01:06AM:
Re: [TWC] Time Warner Navigator
Absolutely correct!
Passport did NOT do this.
Start watching a live program.
Pause. Pause. Pause.
Live program continues 'delayed'.
Schedule recording begins.
BLAM!
Mystro tunes channel to the "scheduled recording"! IN THE FOREGROUND!
Delayed/Paused 'Live' program is lost.
With Passport the "scheduled recording" would start recording IN THE BACKGROUND (using the second tuner)!!!
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rv65 @ 5th Aug 03:46PM:
Re: [TWC] Time Warner Navigator
TWC San Diego expects to deploy the Samsung SMT-H3270 HD-DVR late next week with a 320 GB HDD.
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rv65 @ 5th Aug 05:40PM:
Re: [TWC] Time Warner Navigator
The minor bugs shouldn't affect the deployment of the box. You'll just have to live with them. TWC San Diego will be the first division to deploy it. Same with the 3260 HD-STB. They deployed it late last month and it's pretty nice. I've had one since June and it's pretty nice. I prefer it over my former SA 3250HD box. I don't have it hooked up to an HDTV though I should get one soon.
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rv65 @ 6th Aug 02:26PM:
Re: [TWC] Time Warner Navigator
Greensboro customers got a low level FW update. Probably in preparation for Navigator. It might come out by the end of this month. If your cable box rebooted early in the morning then that could be a sign that Navigator is coming.
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rv65 @ 6th Aug 05:18PM:
Re: [TWC] Time Warner Navigator
Also NYC and LA customers won't be getting MDN v2.4.6-19 since there is an even newer version in the pipeline. MDN v2.4.6-19 has a Caller ID bug that needs to be fixed. The new version will be v3.0. This will probably be a major release and could break eSATA. Again this release will suck on Pioneer's, dinosaur SA boxes, and the POS 8000/8000HD.
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Dude111 @ 6th Aug 06:36PM:
Re: [TWC] Time Warner Navigator
Does ALBANY new york plan on getting this trash?? (I have a friend that wont be happy with crappier service)
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rv65 @ 6th Aug 06:45PM:
Re: [TWC] Time Warner Navigator
Of course it will get Navigator but they will probably offer an improved version by then. Navigator is great if you have a high memory legacy box or a Samsung box. The HDC's are ok, but don't run it on any SA box below 3100, 8000/8000HD or any Pioneer box. If you have one of those boxes you probably should swap it for a newer box. Especially the Pioneers. They were great back in 2000-2001 but now in 2009 there are much better boxes that actually run it much better like my Samsung SMT-H3260.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
Say NO to screen clutter.
I hate snipes and so should you! I want to watch TV not your fugly graphics.
reply
motorola870 @ 6th Aug 07:15PM:
Re: [TWC] Time Warner Navigator
could 3.0 be the version which motorola boxes get?
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rv65 @ 6th Aug 07:19PM:
Re: [TWC] Time Warner Navigator
Maybe, maybe not. Motorola will probably get a ported version of it. DCH and DCX boxes will get ODN which is already at v3.1. It will probably be an even newer version ODN than what the SA boxes are getting.
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SRF26 @ 7th Aug 06:38PM:
Re: [TWC] Time Warner Navigator
Stupid Question:
Why aren't all the channels displayed/listed when I view the TWC guide? When I input a channel not listed manually, the guide changes and list all the available channels. What is the logic in this?
TIA....JL
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mike_f @ 7th Aug 10:06PM:
Re: [TWC] Time Warner Navigator
said by rv65 :
Navigator is great if you have a high memory legacy box or a Samsung box.
Well, after my recent visit to Comcast land I'll have to say 'Navigator is just OK', in fact barely acceptable after six years of development.
The guide on the Moto STB I used in C* land was lightning fast and *never* crashed. OTOH my 4250HDC box now likes to lock up while browsing the PG (running ODN v3.1.1_3 for several months).
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anon @ 8th Aug 05:09PM:
Re: [TWC] Time Warner Navigator
Is their any way to request Mystro onto my box? We still have SARAH in the Greensboro/Burlington area. I just want to see how it works.
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rv65 @ 8th Aug 07:29PM:
Re: [TWC] Time Warner Navigator
Nope not right now. They're testing it since a new version broke a few boxes. It's close but they seem to delay it. Employees and Techs are testing it.
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LyleGoldstei @ 10th Aug 03:29AM:
Re: [TWC] Time Warner Navigator
Recently, before and after the upgrade, I have had the problem of recorded hd programs not recording fully. What I mean is that the program would literally skip from say, 5 minute mark to the end of the program like the 55 minute mark. No freezing or or dead space, just to another scene later. It has happened on both my boxes.
Is this the dvr malfunctioning or the actual broadcast?
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anon @ 10th Aug 02:46PM:
Re: [TWC] Time Warner Navigator
My DVR was just "upgraded" to this Mystro POS a couple weeks ago. It is the most god-awful product for the what it's supposed to do, I can't imagine what the brain-dead goofball who approved this was thinking. I will be cancelling my cable by the end of the month. Just because of this. And I am a life-long cable person. I don't know if I'll go with satellite or Verizon, but I'm done with cable.
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NY11102 @ 10th Aug 05:18PM:
Re: [TWC] Time Warner Navigator
What cable box do you have? The new Samsung boxes run Mystro really smooth. The old boxes can handle the new software. It's like you have a pentium I running Vista....
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rv65 @ 10th Aug 05:28PM:
Re: [TWC] Time Warner Navigator
I have a Samsung SMT-H3260 STB which runs it like a dream. I prefer it over my POS 8300HDC.
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rv65 @ 15th Aug 05:52PM:
Re: [TWC] Time Warner Navigator
said by Jordan H :
Is their any way to request Mystro onto my box? We still have SARAH in the Greensboro/Burlington area. I just want to see how it works.
The division prez has delayed it for another few weeks. There was a bug right before the launch which bricked a few boxes. The engineers are working hard to resolve this bug. It will take another few more weeks. Once this bug is fixed then Navigator can be deployed to Greensboro customers.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
Say NO to screen clutter.
I hate snipes and so should you! I want to watch TV not your fugly graphics.
reply
rv65 @ 15th Aug 05:52PM:
Re: [TWC] Time Warner Navigator
I find iGuide much worse than Navigator. My box has a 1,100 DMIPS CPU so it really does fly. The HDC boxes are a bit sluggish.
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LyleGoldstei @ 18th Aug 07:34PM:
Re: [TWC] Time Warner Navigator
Another question: Is anyone experiencing, after not watching tv for a while, the channel doesnt buffer its previous hour? I turn on the tv and hit review/rewind for the current channel the converter box has on and it goes black for about 20 seconds and starts to buffer from that point on, not the previous. This never happened with Passport.
Please I appreciate an answer if this is happening with others or it limited to Scientific atlanta HD8300. Thank you.
Lyle
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maartena @ 19th Aug 03:39PM:
Re: [TWC] Time Warner Navigator
These are the things I am missing.... maybe someone can help me find the feature for it.
When you turn on the TV at 7:53, and it is left on a channel you usually watch a lot and you wanted to rewind it to the 7:00 hour to start watching the program from the beginning.... all you seem to be able to do with Navigator is set it to the highest rewind speed, and wait the 5 minutes it takes to rewind the live TV back to 7:00.
With passport, you could use the left and right arrow keys to rewind in steps of 15 minutes (clock time) when rewinding. Basically you hit rewind, then hit the left-arrow key once and it jumps to 7:45, twice and it goes back to 7:30, three times 7:15, etc.
Jumping back to the whole hour was done in 15 seconds. This doesn't work any longer with Navigator. Anyone know of a way to solve this?
Another annoyance: When you are browsing the guide at 5:00 PM to see what it on at 8:00, and you decide after some browsing around you want to watch a channel you have currently selected in the guide..... it doesn't give you the "watch channel now" option along with the record options like it did in Passport. I would have to go back to the CURRENT time slot before I can watch the channel.
So far I am NOT liking this navigator software AT ALL!
--
"I reject your reality and substitute my own!"
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rv65 @ 19th Aug 04:26PM:
Re: [TWC] Time Warner Navigator
The 15 minute skip is available. Just have to hold down FF or REW.
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rv65 @ 19th Aug 04:32PM:
Re: [TWC] Time Warner Navigator
San Diego seems to have this nice feature where you turn off the box and eventually the HDD will stop spinning. I think this is a PowerTV feature and not a Navigator feature. I think it was brought back with MDN v2.4.6-19 which SoCal and NYC won't be getting. They'll probably wait for v3.0 which will have more bug fixes and new features like Keyword Search. This feature used to be a Passport feature depending on our market. San Diego seems to be an update test market. We seem to get the latest version even though we stuck with MDN v2.4.4-14 for quite some time. We do have ODN v3.1.1_3 though.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
Say NO to screen clutter.
I hate snipes and so should you! I want to watch TV not your fugly graphics.
reply
Rook008 @ 19th Aug 05:34PM:
Re: [TWC] Time Warner Navigator
said by maartena :
...
Another annoyance: When you are browsing the guide at 5:00 PM to see what it on at 8:00, and you decide after some browsing around you want to watch a channel you have currently selected in the guide..... it doesn't give you the "watch channel now" option along with the record options like it did in Passport. I would have to go back to the CURRENT time slot before I can watch the channel.
...
I share this annoyance, but I think I'll (probably) get used to it eventually. But I do like the "Set Reminder" option. I don't remember if Passport had it.
--
"Every normal man must be tempted at times to spit on his hands, hoist the black flag, and begin to slit throats." - H. L. Mencken
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maartena @ 19th Aug 07:26PM:
Re: [TWC] Time Warner Navigator
Thanks! Will try at home tonight :)
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motorola870 @ 19th Aug 07:30PM:
Re: [TWC] Time Warner Navigator
time warner cable dallas to start employee testing DCX3400-M and DCX3200-M in a few weeks will have I-Guide A28.
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Laurie @ 20th Aug 07:18PM:
Re: [TWC] Time Warner Navigator
i HATE this Navigator thing! God forbid you should move forward a day to see what's on tomorrow (like hmm, wonder what game ESPN is showing tomorrow?). The box crashes and it takes several attempts to get it back up. Even successful attempts take at least five minutes.
The info is also sorely lacking. Used to show cast information for TV shows/movies. Not now. Usually just the title now, if you're lucky, a sentence saying what it's about. For sports listings, it no longer tells you if the game is live or a rebroadcast.
Everything is on a long delay... you wonder if you pushed the button hard enough because nothing happens, then the screen finally comes up then disappears again because you pushed it twice.
Thank God I'm finally dumping the horrible, incompetent, unreliable TWC next month for RCN. Because this is a nightmare.
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Dude111 @ 20th Aug 08:00PM:
Re: [TWC] Time Warner Navigator
Are there any TW employees reading this thread??
You would think they would GET THE HINT that this is not a good idea mainly due to the boxs NOT HAVING ENOUGH RAM TO HANDLE IT!!
If so it just proves THEY COULD CARE LESS!!
THERE HAS GOTTA BE A WAY TO BLOCK THE UPDATE FROM THE IRD!!
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rv65 @ 20th Aug 08:10PM:
Re: [TWC] Time Warner Navigator
Nope once it's loaded on to the headend then it can't be stopped. Unless you unplug the coax to the box.
Plus you're being mislead. It's the older Pioneer boxes, SA 2000-3100, and the 8000 series DVR's that can't handle it. The 3250, 3250HD, 4250HD, Pace boxes, and the 8300's handle it just fine. The Samsung boxes handle it quite nicely.
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rv65 @ 20th Aug 08:13PM:
Re: [TWC] Time Warner Navigator
Besides the old Pioneer and SA boxes had too little ram and were too outdated to run it well. Even the Pioneer boxes struggle with Passport. Besides if you have an old box then swap it for a new one. I swapped my Pioneer box which I then traded it in for a DVR. I then moved the 3250HD to my room. Now I have a Samsung 3260 and it has plenty of RAM to run ODN and still has a good amount left.
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Laurie @ 20th Aug 08:30PM:
Re: [TWC] Time Warner Navigator
I have SA 3250. And it's not handling it just fine.
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rv65 @ 20th Aug 08:50PM:
Re: [TWC] Time Warner Navigator
Then again the HD boxes seem to handle it better since they have more RAM.
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Rook008 @ 20th Aug 08:55PM:
Re: [TWC] Time Warner Navigator
I have the SA 3250HD and it seems to handle Navigator well. Sometimes there's a delay in loading the Guide, and the "Find Shows" feature sometimes times out (the screen shows "Loading Data..." then "Press Exit") but otherwise it works.
--
"Every normal man must be tempted at times to spit on his hands, hoist the black flag, and begin to slit throats." - H. L. Mencken
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drivers93 @ 24th Aug 12:35AM:
Re: [TWC] Time Warner Navigator
I'm obviously arriving very late to the Mystro "party". I'm in New York City and just got Mystro pushed out to my SA8300HD box a view days ago. Here's a list of all the functionality that changed for the worst which I know have already been listed on this thread. I'd like to hear if anyone has been successful in getting these problems fixed:
-shows in program guide no longer have labels "Live", "Taped", or "Repeat". How are you supposed to know what shows are live?
-DVR no longer automatically prompts you to extend the end time of live programs.
-in the guide the label "NEW" is shown erroneously in many programs that aren't new.
-the guide provide less program "info" than before.
-the duration of the programs are no longer displayed on the first screens in the guide, search, or show list- you have to drill down to see it.
-searching for shows is much less user friendly and takes much more buttons and time. The Find Shows feature puts you back at "A" every time you start a search. I used to be able to press one button ("C") to see every instance of whatever show I was on in the guide. Now I have to keep drilling down, and also uncollapse multiple listings of a program.
-when you hit Pause the banner stays on the screen- it used to disappear. Not good for sports.
-when watching a recorded program the tuner displays the channel of the recorded program instead of the channel you're actually tuned to.
-when using REW or FF it use to show the exact time you're at in the program. Now it's harder to figure out with just the one number on the left of the banner.
-the Instant Reply often doesn't work right the first time you use it on a program- the first time it replays only a couple of seconds. It replays the correct 8 seconds only if you hit it again.
-when you REW at the slowest speed, the program actually jumps AHEAD a number of seconds from where you release the REW button.
-viewing Scheduled Programs used to be one button away. Now you have to scroll to it, hit a button, then hit another button to sort by date or title- not good.
- in the new Start Over feature- I found once you're viewing a program in start over mode you can't even use FF.
btw, should I try to get the new Samsung H3090 box from TWC?
also, should I try to enable AC3 even if I don't have a surround sound system? My Pioneer Kuro 5080 plasma has very nice sound.
thanks.
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Dude111 @ 24th Aug 12:41AM:
Re: [TWC] Time Warner Navigator
quote:
I have SA 3250. And it's not handling it just fine.
I have a 3250 also.. Are you saying it DOES NOT handle it well?
Great,time to find a way to BLOCK UPDATES!! (On my DTV unit i can block updates by putting the IRD into "Special update" mode)
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rv65 @ 24th Aug 12:45AM:
Re: [TWC] Time Warner Navigator
Unfortunately there is no way of doing that. The headend and the OOB transmitter work hand in hand.
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rv65 @ 24th Aug 12:49AM:
Re: [TWC] Time Warner Navigator
MDN v3.0 is in the works and it should be a major improvement. ODN is also getting a newer version which should work great. It's really hard to block it since TWC has full control of the boxes. There is no option. Unless you want to reverse engineer PowerTV or Navigator.
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rv65 @ 24th Aug 02:09AM:
Re: [TWC] Time Warner Navigator
said by drivers93 :
I'm obviously arriving very late to the Mystro "party". I'm in New York City and just got Mystro pushed out to my SA8300HD box a view days ago. Here's a list of all the functionality that changed for the worst which I know have already been listed on this thread. I'd like to hear if anyone has been successful in getting these problems fixed:
-shows in program guide no longer have labels "Live", "Taped", or "Repeat". How are you supposed to know what shows are live?
-DVR no longer automatically prompts you to extend the end time of live programs.
-in the guide the label "NEW" is shown erroneously in many programs that aren't new.
-the guide provide less program "info" than before.
-the duration of the programs are no longer displayed on the first screens in the guide, search, or show list- you have to drill down to see it.
-searching for shows is much less user friendly and takes much more buttons and time. The Find Shows feature puts you back at "A" every time you start a search. I used to be able to press one button ("C") to see every instance of whatever show I was on in the guide. Now I have to keep drilling down, and also uncollapse multiple listings of a program.
-when you hit Pause the banner stays on the screen- it used to disappear. Not good for sports.
-when watching a recorded program the tuner displays the channel of the recorded program instead of the channel you're actually tuned to.
-when using REW or FF it use to show the exact time you're at in the program. Now it's harder to figure out with just the one number on the left of the banner.
-the Instant Reply often doesn't work right the first time you use it on a program- the first time it replays only a couple of seconds. It replays the correct 8 seconds only if you hit it again.
-when you REW at the slowest speed, the program actually jumps AHEAD a number of seconds from where you release the REW button.
-viewing Scheduled Programs used to be one button away. Now you have to scroll to it, hit a button, then hit another button to sort by date or title- not good.
- in the new Start Over feature- I found once you're viewing a program in start over mode you can't even use FF.
btw, should I try to get the new Samsung H3090 box from TWC?
also, should I try to enable AC3 even if I don't have a surround sound system? My Pioneer Kuro 5080 plasma has very nice sound.
thanks.
AC3 over HDMI only benefits Surround Sound systems. It's the content providers who don't want you FF'ing Start Over. It's supposed to be disabled. The 3090 is nice if you can get a 320 GB version. The 160 GB is the most common. The 320 GB ones are the best. It uses a Seagate Pipeline HD 320 GB unit.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
Say NO to screen clutter.
I hate snipes and so should you! I want to watch TV not your fugly graphics.
reply
drivers93 @ 24th Aug 10:14PM:
Re: [TWC] Time Warner Navigator
I forgot to mention yet another lost feature with Mystro - no more going forward or back frame-by-frame when in pause mode.
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rv65 @ 24th Aug 10:38PM:
Re: [TWC] Time Warner Navigator
Actually that feature did come back in a newer version that NYC hasn't deployed yet. The HDC and Samsung boxes have that feature. NYC will probably wait for MDN v3.0 and not v2.4.6-19 which is what San Diego uses.
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drivers93 @ 25th Aug 12:31AM:
Re: [TWC] Time Warner Navigator
o.k., what about the other dozen or so features I listed above- do the Samsung boxes bring back any of those features?
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rv65 @ 25th Aug 12:44AM:
Re: [TWC] Time Warner Navigator
The Samsung won't bring back FF capabilities in Start Over since TWC and the content providers wanted it that way. It's still similar to the HD software but it has it's quirks. The Samsung is great if you get one with a 320 GB HDD. The HDD it uses is a Seagate Pipeline HD unit.
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gadgetboyj @ 25th Aug 05:28AM:
Re: [TWC] Time Warner Navigator
I'm in Staten Island and Time Warner Cable seems to have implemented the Samsung boxes here however, we still have the Scientific Atlanta 8300HDC DVRs. One of the wires in the original setup was bad after we signed up for phone and in one room there was no digital features but a new wire and one less splitter fixed it. I also got rid of another splitter yesterday and replaced it with a coupler because the TV it was connected to is being moved soon. The software still takes long to boot on Samsung boxes and they're still CableCard boxes. Nice to know about the Samsung DVRs though, better get some of those for the bigger hard drives. I remember the Pioneer boxes. One of mine started sparking and the other had a sign-in problem. They were HORRIBLE. Thank god they were only temporary. I too want the C button search back because you now have to type in the show even if its already highlighted in the guide. They were doing some maintainance today on outside wires without telling anyone so everybody was confused and I got disconnected from an important phone call and the internet for about an hour and a half. What if someone without a cell phone needed to call 911 and couldn't get out of the house? Gonna tell more about the Samsung DVRs when I get around to watching everything so I can return them for the new ones.
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rv65 @ 25th Aug 09:03PM:
Re: [TWC] Time Warner Navigator
MDN v2.4.6-19 has an interesting caller ID bug. They changed the location of it but didn't bother to remove it from it's existing location. It's in the settings now instead of the menu.
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gadgetboyj @ 26th Aug 01:55PM:
Re: [TWC] Time Warner Navigator
I think it should stay in the Access Menu. It makes no sense to put in the settings.
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rv65 @ 26th Aug 06:33PM:
Re: [TWC] Time Warner Navigator
The 3270 should be deployed soon in Sunny and very hot San Diego. ODN was updated to v3.1.3_2 dated 04/23/2009 at 10:21. The Samsung boxes were updated to v4.2.2.2 dated 06/26/2009. Hope this helps.
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gadgetboyj @ 26th Aug 06:36PM:
Re: [TWC] Time Warner Navigator
Are 3270's Samsung? I can't find them on Samsung's site.
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rv65 @ 26th Aug 06:43PM:
Re: [TWC] Time Warner Navigator
Yes it's a Samsung DVR box. It's newer than the 3090 and the 3260 is actually a non DVR box. The 3260 and 3270 boxes share the same software. San Dieog is going to be the first to get them.
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gadgetboyj @ 26th Aug 07:04PM:
Re: [TWC] Time Warner Navigator
I love how we in Staten Island are always last even when the rest of New York gets new stuff. We got Caller ID very recently and then I learn that other places had it for so long. A family member has had this on DirecTV for years now as well. I'm hoping it doesn't take too long to get the 3260 and 3270s here.
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rv65 @ 26th Aug 07:05PM:
Re: [TWC] Time Warner Navigator
»www.flickr.com/photos/14086328@N···2937663/
SMT-H3260 pictures. Not a DVR but it's newer than the 3050.
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gadgetboyj @ 26th Aug 07:16PM:
Re: [TWC] Time Warner Navigator
I've seen those but I guess I didn't bother to read the model number there. Anyone got a link to the 3260 on the Samsung site? Can't find it anywhere.
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rv65 @ 26th Aug 07:33PM:
Re: [TWC] Time Warner Navigator
It'll remain a mystery for a while. When I get my 3270 I'll post pics. Maybe they had to keep their mouth shut. A few Press Releases mentions it. TWC ordered both the 3090 and the 3270.
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gadgetboyj @ 26th Aug 07:37PM:
Re: [TWC] Time Warner Navigator
That's weird. Why not just get the newer ones?
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rv65 @ 26th Aug 08:13PM:
Re: [TWC] Time Warner Navigator
Well it's probably a complicated question to answer. The 3090 is an older unit while the 3270 has newer HW. I guess TWC is committed to both boxes. The 3090 still has pretty decent specs though. The 3270 does have a 320 GB HDD while a few 3090's have it. Most 3090's have the 160 GB drive though some naughty people vandalized their 3090 and put in a 320 GB Seagate Pipeline HD unit that is the OEM 320 GB drive.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
Say NO to screen clutter.
I hate snipes and so should you! I want to watch TV not your fugly graphics.
reply
gadgetboyj @ 26th Aug 08:23PM:
Re: [TWC] Time Warner Navigator
Well, hopefully the delay for the 3090s here in Staten Island means they'll skip to the 3260s and 3270s instead
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rv65 @ 26th Aug 08:32PM:
Re: [TWC] Time Warner Navigator
Maybe, maybe not. I'm the only one on this forum that has a 3260 box. I've had it since June and it's a nice box. It has a Dual core BCM7405 CPU a ton of RAM, and MPEG-4. The 3090 uses a slower BCM7400 unit. The 3270 is going to be a nice unit indeed. I think NYC will just deploy the 3090 for now. No point in offering the 3270 right now since San Diego is going to be the first to get it. San Diego and Desert Cities never deployed any Samsung boxes so they're first inline for the 32xx boxes.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
Say NO to screen clutter.
I hate snipes and so should you! I want to watch TV not your fugly graphics.
reply
rv65 @ 26th Aug 08:47PM:
Re: [TWC] Time Warner Navigator
The 3270 has had some major bugs which were fixed in the latest release of ODN and the low level OS. ODN is just a program guide not the OS. People are misinformed when they think Navigator is an OS since it's not. It all runs ontop of a low level RTOS. SA boxes use PowerTV, Samsung 3050 boxes run vxWorks while the Samsung 3090, 3260, and 3270 boxes all run Linux. The 3270 bugs were enough to worry the local engineering dept. There might still be some bugs but v4.2.2.2 should fix that. I think NYC is going to deploy ODN v3.1.3_2 someday since v3.1.0_11 is old and outdated. v3.1.1_3 isn't an option since it too is outdated. I also expect the OS and CableCard FW to be updated as well.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
Say NO to screen clutter.
I hate snipes and so should you! I want to watch TV not your fugly graphics.
reply
gadgetboyj @ 26th Aug 09:27PM:
Re: [TWC] Time Warner Navigator
I think we got a pretty recent CableCard update. We had to replace a Scientific Atlanta 8300HDC recently and it flashed new firmware to the card automatically.
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rv65 @ 27th Aug 11:25AM:
Re: [TWC] Time Warner Navigator
Right now we just got ODN v3.1.3_2 which is just another bugfix release. No new features at this time.
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LyleGoldstei @ 27th Aug 08:02PM:
Re: [TWC] Time Warner Navigator
I am reposting this question as I did not get a response. RV65? Anyone?
Is anyone experiencing, after not watching tv for a while, the channel doesnt buffer its previous hour? I turn on the tv and hit review/rewind for the current channel the converter box has on and it goes black for about 20 seconds and starts to buffer from that point on, not the previous. This never happened with Passport.
Please I appreciate an answer if this is happening with others or it limited to Scientific atlanta HD8300. Thank you.
Lyle
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drivers93 @ 29th Aug 09:55PM:
Re: [TWC] Time Warner Navigator
Same thing with me. When I had Passport my SA 8300HD box had its previous hour of startup channel programming buffered each time I powered it on. Ever since the switch to Mystro it no longer has any time buffered when I power it on.
As I posted earlier in this thread, this is just one of nearly 20 pieces of functionality we lost with the switch from Passport to Mystro.
Again I'll ask has anyone had any success getting any of the Passport functionality restored after the switch to Mystro?
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Dude111 @ 29th Aug 10:19PM:
Re: [TWC] Time Warner Navigator
Thats sad.......
I bet they dont lower the prices any....
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gadgetboyj @ 29th Aug 11:22PM:
Re: [TWC] Time Warner Navigator
said by drivers93 :
Same thing with me. When I had Passport my SA 8300HD box had its previous hour of startup channel programming buffered each time I powered it on. Ever since the switch to Mystro it no longer has any time buffered when I power it on.
As I posted earlier in this thread, this is just one of nearly 20 pieces of functionality we lost with the switch from Passport to Mystro.
Again I'll ask has anyone had any success getting any of the Passport functionality restored after the switch to Mystro?
This is due to the fact that it goes into sleep mode to reserve power.
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rv65 @ 1st Sep 12:33AM:
Re: [TWC] Time Warner Navigator
The 8300HD's running MDN have a defrag mode that's a PowerTV feature. If it randomly turns the HDD while it's off then it's doing a defrag feature. Also in San Diego if you turn off the 8300HD, eventually the HDD will turn off. It might come back on again to defrag it. Maybe next year Navigator will get better. It all takes time. I think VCR timers could be added but it's probably the last thing on their priority list.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
Say NO to screen clutter.
I hate snipes and so should you! I want to watch TV not your fugly graphics.
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rv65 @ 1st Sep 03:55PM:
Re: [TWC] Time Warner Navigator
The plan for Moto boxes was to port ODN to it but it would definitely suck on a POS DCT2000.
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Travis299 @ 2nd Sep 06:28PM:
Re: [TWC] Time Warner Navigator
How do I find the version that is loaded on my SA 8300HDC & TIA?
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gadgetboyj @ 2nd Sep 08:49PM:
Re: [TWC] Time Warner Navigator
Press and hold select on the remote for 10 seconds or until the message light on the display starts flashing. Press the down directional-pad button. It should be on one of those screens. To change pages use page up/down.
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Dude111 @ 3rd Sep 01:26AM:
Re: [TWC] Time Warner Navigator
They are truly stupid switching to this crap and they know it is NOT AS GOOD AS WHAT THEY HAD!!!
What is it the last few years with companies being SATISFIED WITH LESS AND NOT CARING WHAT PEOPLE THINK??
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rv65 @ 3rd Sep 03:31AM:
Re: [TWC] Time Warner Navigator
Dude111,
TWC has yet to convert the SARA areas to Navigator. They should appreciate the features but not the stability. SARA is stable as it gets but it's fugly beyond belief. Plus it has virtually no good DVR features. Navigator has the features and it supports SDV. Of course TWC wants Navigator to beat or exceed Passport. They still have to add a bunch of Passport features but they might be licensing Tivo patents in order to beat Passport. The keyword search will be awesome from what I've heard. It might be in a future version. Other passport features will make it in future versions of the software.
--
SA 8300HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
SA 4250HDC ODN v3.1.1_3
Say NO to screen clutter.
I hate snipes and so should you! I want to watch TV not your fugly graphics.
reply
rv65 @ 3rd Sep 03:41PM:
Re: [TWC] Time Warner Navigator
It's obvious that the corporations want to make more money and not care about the customer.
Then again Dude111, TWC has far more SARA divisions then Passport err Navigator divisions. A handful of divisions still use Moto boxes with iGuide. Our division has an area that still uses them.
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Travis299 @ 3rd Sep 04:00PM:
Re: [TWC] Time Warner Navigator
Nothing happens when I hold SEL button on the remote for 10 seconds or longer???? Is there a way to set the display up??? TIA
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rv65 @ 3rd Sep 04:40PM:
Re: [TWC] Time Warner Navigator
You press Select until the mail light comes on. The press down on the remote. You can then access the ODN diagnostic menu. Enjoy!
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Travis299 @ 3rd Sep 06:24PM:
Re: [TWC] Time Warner Navigator
I have a TWC SA Explorer 8300HDC & my remote does NOT have a 'MAIL' light! When I press SEL the only light that comes on is the CBL LED> TIA
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gadgetboyj @ 3rd Sep 07:32PM:
Re: [TWC] Time Warner Navigator
Mail light above the time on the box...
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Travis299 @ 3rd Sep 08:16PM:
Re: [TWC] Time Warner Navigator
Got it & thanks, sorry to be such a dummy. I am at 3.1.1.3.
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rv65 @ 3rd Sep 10:01PM:
Re: [TWC] Time Warner Navigator
I'm at v3.1.3_2.
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makeway203 @ 5th Sep 05:41PM:
Re: [TWC] Time Warner Navigator
said by drivers93 :
I'd like to hear if anyone has been successful in getting these problems fixed:
-shows in program guide no longer have labels "Live", "Taped", or "Repeat". How are you supposed to know what shows are live?
The DVR seems to categorize "Live" and "NEW" as the same thing. If it does not read "NEW," then it's a repeat.
-DVR no longer automatically prompts you to extend the end time of live programs.
Yeah, I miss that.
-in the guide the label "NEW" is shown erroneously in many programs that aren't new.
Only for a week, I believe. The "NEW" label is meant to signify that the episode is in its first week of airing (even if it airs multiple times that week eg: Entourage, Mad Men, Rescue Me, and suchlike). So, if you have prioritized a deep-cable show lower than your major-network shows, your DVR will automatically resolve any recording conflicts if you have more than 2 series-recording shows airing at the same time. The DVR will simply find the next "NEW" listing and record it.
-the guide provide less program "info" than before.
Yep. Annoying.
-the duration of the programs are no longer displayed on the first screens in the guide, search, or show list- you have to drill down to see it.
Hmm. I'm seeing the duration when I hit the INFO button from any of those screens. I know hitting the INFO button is drilling. But it's a very short bit.
-searching for shows is much less user friendly and takes much more buttons and time. The Find Shows feature puts you back at "A" every time you start a search. I used to be able to press one button ("C") to see every instance of whatever show I was on in the guide. Now I have to keep drilling down, and also uncollapse multiple listings of a program.
Another feature I miss, as well.
-when you hit Pause the banner stays on the screen- it used to disappear. Not good for sports.
My thumb is on a swivel to the EXIT button every time the banner pops up. I don't even have to look where I'm pressing. Great for removing the banner on a PAUSE-screen. But yes, it would be nice if I didn't have to do it every time I advance 1 frame when using the frame-by-frame feature (we just got back, yay!).
-when watching a recorded program the tuner displays the channel of the recorded program instead of the channel you're actually tuned to.
That might actually be more helpful for my purposes.
-when using REW or FF it use to show the exact time you're at in the program. Now it's harder to figure out with just the one number on the left of the banner.
Agreed. And, I also greatly dislike the part where it snaps forward after rewinding. I completely understand snapping back when fast-forwarding because we might speed past the image we're looking for. But, snapping forward when rewinding is asinine ... because unless you purposely rewind farther back than needed, you will miss the image that you are attempting to rewind to. I've had to mentally create a habit where I hit PAUSE when I'm rewinding before I hit PLAY.
-the Instant Replay often doesn't work right the first time you use it on a program- the first time it replays only a couple of seconds. It replays the correct 8 seconds only if you hit it again.
Yeah, I use that button so little, that when I find it, it merely skips me back to the part where I thought to hit it in the first place. I usually have to hit it 3-4 times to get where I'm going. I guess that's better than it skipping too far. But, I wish the length of the time-jump were customizable like the TIVO.
-when you REW at the slowest speed, the program actually jumps AHEAD a number of seconds from where you release the REW button.
Yeah, here I go again. I have no problem complaining about this twice, as it's my 2nd-most annoying "feature." It's asinine. I'm hitting the PAUSE button to hold it in place before I hit the PLAY button. And that works. But, I don't like having to outwit my DVR.
-viewing Scheduled Programs used to be one button away. Now you have to scroll to it, hit a button, then hit another button to sort by date or title- not good.
I'm used to this now. Bugged me at first though.
- in the new Start Over feature- I found once you're viewing a program in start over mode you can't even use FF.
I laugh at the Start Over feature. Should have stayed in the oven until it was done cooking.
And so ... my 1st-most annoying feature is really just my being spoiled by Passport (2 spots ahead of the HDD going to sleep from inactivity):
The SWAP tuners button (yes, I know it's actually the SWAP PiP button, but that's how PiP works -- MULTIPLE TUNERS) no longer allows me to PAUSE while I'm on the opposite tuner. NFL and College Football seasons just aren't the same as the last few years, when I could PAUSE one tuner before commercial-break -- hit SWAP -- and pick up the other tuner where I already left it PAUSEd earlier ... back-and-forth-and-so-on-and-so-forth all day Saturday and all day Sunday. WITHOUT using the enormous PiP window. WITHOUT having to record several hours of HD on both tuners. And WITHOUT the cache disappearing or updating to Live-time whenever I hit the SWAP button.
I really miss that.
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drivers93 @ 5th Sep 06:42PM:
Re: [TWC] Time Warner Navigator
makeway,
tks for all the info in your reply.
It's one thing to have to figure out all programs not marked NEW are repeats, but not specifying which programs are LIVE is ridiculous. That combined with not prompting to extend recording end times for live programs makes it even worse.
I now see the programs' duration in the guide without drilling down (don't think it was there before) but the duration still isn't on the first screen in the Show List or in Find Shows. Bad change from Passport.
Good to learn the EXIT button removes the banner from PAUSE-screen, but I don't see how to get frame-by-frame to work. What buttons do you use? Anyway, frame-by-frame isn't as good if the banner keeps obscuring a portion of the screen.
Some of these issues are not simply inferior functionality compared to Passport- they're just plain defects. TWC has a lot of nerve inflicting Mystro on customers with all these isssues. I don't want to hear this "it's not a bug, it's a feature" crap from TWC. The REPLAY button should work as expected, the REW should work as expected, the GUIDE should include key info on programs, etc.
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makeway203 @ 5th Sep 07:10PM:
Re: [TWC] Time Warner Navigator
said by drivers93 :
Good to learn the EXIT button removes the banner from PAUSE-screen, but I don't see how to get frame-by-frame to work. What buttons do you use? Anyway, frame-by-frame isn't as good if the banner keeps obscuring a portion of the screen.
Frame-by-frame for me, is PAUSE and then FAST-FORWARD (I'm on software version MDN 2.4.whatever). The REWIND button also hops frames ... just not one-at-a-time, but not as big a skip as Passport if I recollect correctly. It's been a while though. I feel like I've had Navigator/Mystro for an eternity. And many of the features have grown on me. But my top 3 irritations really burn me up.
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rv65 @ 6th Sep 05:06PM:
Re: [TWC] Time Warner Navigator
The Samsung 3270 HD-DVR has been put on hold. They did start deploying it in San Diego but had to stop distributing since it wont work with VOD. The VOD issue has been identified and TWC Corporate is trying to fix it. I think it's just an ODN bug that should get fixed in another version. San Diego is known to be an ODN test market. Hope this helps.
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maartena @ 7th Sep 07:13PM:
Re: [TWC] Time Warner Navigator
I still have the following problems.....
[*] When it's 5:57, and you are browsing the guide to see what is on at 6:00, and you see a program you like.... you used to just be able to select it, then say "watch this channel now" and the channel flipped. No longer an option, need to go back to the 5 o'clock hour in the guide first, then select the program. Is there some sort of "watch channel now" shortcut I don't know about?
[*] I have had it happen SEVERAL times that when I was watching a baseball game, and a recording from 7:00 to 8:00 on channel XXX ends its recording, and a recording from 8:00 to 9:00 on channel YYY is starting, that for a slight second or so, it needs BOTH channels. It then switches away from my baseball game - of course in a very crucial play - to channel YYY, meaning that I have to switch is back again. Sometimes, I am back about 10 minutes of play in the baseball game because I had rewound a certain play to watch it again, meaning that I just LOST that. Very, very annoying.... this never used to happen with the Passport software I had.
[*] When rewinding, it jumps FORWARD, meaning I have to rewind more then I actually would like to. It is a nice feature to have then your are fast-FORWADING, that it jumps back 30 secs or so when you hit play.... but it is VERY annoying to have ot jump FORWARD when rewinding. Stop that!
[*]Last but not least, I feel TWC has been pushing out a product that IS NOT READY. It has many bugs, missing features, and it has stability problems. Well.... maybe this is the "Vista" to the set-top box world, where Passport was XP, and SARA was 2000. Apperantly they are "fixing things in future versions" but when that is going to happen remains vague.
--
"I reject your reality and substitute my own!"
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gadgetboyj @ 8th Sep 02:01AM:
Re: [TWC] Time Warner Navigator
I especially notice that thing with when it needs both. A solution if the show on XXX or YYY ends early set it to end early.
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KickMe @ 8th Sep 09:48AM:
Re: [TWC] Time Warner Navigator
said by maartena :
Last but not least, I feel TWC has been pushing out a product that IS NOT READY. It has many bugs, missing features, and it has stability problems.
And don't forget the fact that they foisted this crap on their many of us a year and a half or more ago, and it still has these bugs.
How the long does it take to reprogram software or to just have a clue about what isn't right?
--
The god of the religious is the one that they were programmed to believe in, and the god the atheist doesn't believe in isn't the God that is.
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maartena @ 9th Sep 05:56PM:
Re: [TWC] Time Warner Navigator
said by gadgetboyj :
I especially notice that thing with when it needs both. A solution if the show on XXX or YYY ends early set it to end early.
Well... Another annoyance with the new software is that the programs start about 30 seconds too soon, and end 30 seconds too soon. They will still record a full hour, but I have more commercial time before my program begins, and I often miss the last 15, 20 seconds of a program that sometimes contains the cliffhanger.
I have not set it to record 1 minute over, because I was afraid of the recorder needing the two tuners, but it seems to do that all by itself anyways.....
In general, I am not at all impressed by the software. I have had for about a month or 3 now I would guess, (some time in June), and I keep finding more bugs and more problems.
I'm sure they will be fixed, and features will be added with future releases..... but knowing time warner, it is not going to happen this year, and most likely only a FEW things will be addressed next year.
--
"I reject your reality and substitute my own!"
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rv65 @ 9th Sep 06:24PM:
Re: [TWC] Time Warner Navigator
SoCal is a release behind. San Diego seems to get the latest releases. We already have MDN v2.4.6-19 and v3.0 is in development.
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LyleGoldstei @ 9th Sep 10:25PM:
Re: [TWC] Time Warner Navigator
My 8300HD crashes approximately 1x a week. Random times.
Now, my crashes when I try to play back Finding Nemo(HD). Everytime.
I really don't know how anyone can defend TW or its brand. Perhaps I should call the customer service dept where I might be lucky to get someone who speaks English and has a GED.
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gadgetboyj @ 12th Sep 10:39PM:
Re: [TWC] Time Warner Navigator
Its almost definitely your box. What do you mean by crash? Can you see if you can get to channel 996? Can you tell me any levels on that page?
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rv65 @ 21st Sep 05:46PM:
Re: [TWC] Time Warner Navigator
Buffalo and Rochester will likely switch over to Navigator before CNY. Those divisions are a prime candidate for Navigator. SARA users who love the stability and ugliness will likely find Navigator a downgrade even though it has more features. Web DVR scheduling is in the works along with Keyword Searching, Expanded Guide listings, and possibly other new interactive features.
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anon @ 22nd Sep 09:20PM:
Re: [TWC] Time Warner Navigator
It was nice when Time Warner reordered the channels last month to put similarly themes channels together.
What isn't so nice is that my box was not putting out a signal this morning. I had to unplug and plug it back in. It's working now, but I just noticed that the "Sort by Favorites" option is no longer in the settings menu. So, my favorites are no longer listed first, so now I have to cycle through the hundreds of channels I do not have or care to watch, in order to try to find the channels I actually do plan to watch.
Thanks a lot Time Warner!
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rv65 @ 23rd Sep 06:13PM:
Re: [TWC] Time Warner Navigator
The Favorites feature is in ODN and MDN v2.4.6-19. If you want to complain to TWC use the contact us form. Here is the caveat. Write that this form be sent to the Navigator Engineering Department. You might actually get a real reply.
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LyleGoldstei @ 29th Sep 03:17AM:
Re: [TWC] Time Warner Navigator
Is anybody having problems with Fox and the CW? specifically, the shows House and supernatural. For the second week in row, my box was unable to record House (8pm fox) My other dvr recorded it but the recording is bizarre. It starts the show but jumps to 23 minutes into the program. You can not rewind prior to the 23 minute mark.
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ifa @ 29th Sep 12:53PM:
Re: [TWC] Time Warner Navigator
I have problems with Fox HD when I tape programs. My DVR (Samsung 3090) will break up the recording into several segments of varying length, and even erase some. TW claims that they are aware of the problem, but do not know when it will be repaired. My guess is that I'll have to wait until TW offers another DVR that is compatible with the transmission from Fox.
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rv65 @ 29th Sep 12:58PM:
Re: [TWC] Time Warner Navigator
Charlotte, NC just got ODN v3.1.3_2. The 3090 boxes are now have FW v2.4.9.3. The AC3 over HDMI is now gone. I think it's now available without going into that menu.
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rv65 @ 29th Sep 12:59PM:
Re: [TWC] Time Warner Navigator
I think it's because they use some ancient version of ODN and an older version of the RTOS. v3.1.3_2 is much better for the Samsung boxes.
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rv65 @ 30th Sep 07:30PM:
Re: [TWC] Time Warner Navigator
NYC is now at ODN v3.1.3_2 which fixes some bugs. This should make the 3090 better. The 3090's should now have SW v2.4.9.3 which eliminates the AC3 over HDMI option but you should be able to enable it via the settings menu and not this menu.
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rv65 @ 1st Oct 02:43AM:
Re: [TWC] Time Warner Navigator
It's going to be interesting to see how SARA users react to MDN and ODN. Legacy SA 2000 boxes up to the 3100 boxes suck at it since they lack CPU and memory. Besides those boxes should be swapped for a new one anyways. They were great back in 2001 but a new box will be so much better. Greensboro, NC is probably going to be the launch market for SARA to Navigator. Other divisions will be getting it.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
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rv65 @ 1st Oct 01:48PM:
Re: [TWC] Time Warner Navigator
NYC now has MDN v2.4.6-21. SoCal should get this as well.
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rv65 @ 1st Oct 09:57PM:
Re: [TWC] Time Warner Navigator
The 3260 isn't that big actually. I think it's slightly bigger than my former 4250HDC but it's not a big box. The 3270 is a bigger 3260 since it's a DVR. I think it's smaller than the 8300HDC but doesn't have that funky silver spaceship look.
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rv65 @ 2nd Oct 06:43PM:
Re: [TWC] Time Warner Navigator
Greensboro, NC is finally getting Navigator on 10.6.09. This is the beginning of the end of SARA for TWC. It's going to be interesting to see how people will react to it. It's ugly but rock solid.
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rv65 @ 2nd Oct 07:10PM:
Re: [TWC] Time Warner Navigator
Those customers should be getting a phone call and a flyer in the mail notifying them about this transition. This will be done by box and by node. HDC and Samsung boxes are done all at once while older SA boxes are done by box type.
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maartena @ 2nd Oct 07:54PM:
Re: [TWC] Time Warner Navigator
said by rv65 :
NYC now has MDN v2.4.6-21. SoCal should get this as well.
Hopefully this will resolve some of the issues I have. I had a ROCK SOLID 8300HD with Passport software.... Now my box reboots on me at least once a week for no particular reason, and I find the box turned off a lot in the morning, while we never ever turn the box off ourselves.
In my humble opinion, the product is still not ready. That, and it is still missing features I used to have.
--
"I reject your reality and substitute my own!"
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rv65 @ 2nd Oct 08:23PM:
Re: [TWC] Time Warner Navigator
Bob Barlow the president of TWC San Diego said that the 3270 lacks PIP. It only supports 1 90 minute buffer ala the older Directv DVR. The Samsung DVR's use a BCM chip and so do the Directv units. The Samsung one of course uses a more powerful chip than those DVR's.
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rv65 @ 2nd Oct 08:27PM:
Re: [TWC] Time Warner Navigator
I think the newer versions are getting better. The HDC boxes seem to be rock solid but aren't the snappiest at times. The HDC's still run ODN. The Samsung boxes are much nicer but they too have teething issues. The SMT-H3270 lacks PIP which means you can't do a tuner swap. It only has 1 90 minute buffer. If you want dual live buffers then you should get a Tivo. The ODN boxes don't reboot every week. Even my Samsung boxes don't reboot every week :).
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
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rv65 @ 2nd Oct 09:04PM:
Re: [TWC] Time Warner Navigator
Why don't you contact TWC using the contact us form and write a letter about navigator's issues. Have them send the email to the Navigator engineering team or department. You'll probably get a response. I know major versions are being in development but that wont happen until next year.
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anon @ 3rd Oct 07:34PM:
Re: [TWC] Time Warner Navigator
Hello,
I'm in the Greensboro/Burlington market and I have a question. Is it confirmed that the Mystro switch will happen on Oct 6, 2009?
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gadgetboyj @ 3rd Oct 09:59PM:
Re: [TWC] Time Warner Navigator
I'm pretty sure they could fix most of those small issues with updates. Anyone know when New York / Staten Island gets the 3270. I don't really use PIP and don't usually rewind past 90 minutes.
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rv65 @ 4th Oct 12:26AM:
Re: [TWC] Time Warner Navigator
Yep it should happen but it will vary by box type. Different boxes will be updated at different times. You should have received a flyer in the mail and you'll get a phone call on the 6th. Hope this helps.
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anon @ 4th Oct 11:04AM:
Re: [TWC] Time Warner Navigator
Na. I didn't get a flyer yet though. I have a Explorer 4250HDC box. Is that one of the newer boxes?
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rv65 @ 4th Oct 01:35PM:
Re: [TWC] Time Warner Navigator
Yep it's a newer box. They'll notify you before they do the upgrade. They might mail you the flyer or they'll call you.
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rv65 @ 4th Oct 02:22PM:
Re: [TWC] Time Warner Navigator
Not all boxes will be updated on the 6th. This rollout will happen through out October.
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rv65 @ 6th Oct 01:03PM:
Re: [TWC] Time Warner Navigator
A bunch of 8300HDC's in Greensboro were updated to ODN. This will happen through out the month of October so your box will get updated.
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rv65 @ 6th Oct 01:58PM:
Re: [TWC] Time Warner Navigator
Greensboro got ODN v3.1.3_2 on the 8300HDC's in select areas. They did it at 3:45 AM. They'll upgrade more boxes as the time goes on. They'll probably use MDN v2.4.6-21 on the legacy boxes. On the HDC the first thing it did to do a cablecard update. Then it installs ODN and the Java middleware. 8240HDC's should also be updated but it might take longer or they're doing those at different times.
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rv65 @ 6th Oct 01:59PM:
Re: [TWC] Time Warner Navigator
The update took about 45 minutes according to the AVSforum.
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anon @ 6th Oct 04:49PM:
Re: [TWC] Time Warner Navigator
Do you know when the 4240HDC boxes will be updated?
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rv65 @ 6th Oct 05:07PM:
Re: [TWC] Time Warner Navigator
I don't have that information. Like I said they're doing this throughout the month of October so your box will get updated.
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rv65 @ 6th Oct 05:08PM:
Re: [TWC] Time Warner Navigator
It will also happen real early in the morning.
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anon @ 6th Oct 05:16PM:
Re: [TWC] Time Warner Navigator
I just looked at my box at it is like this:
On the display it does not have the clock, it just has two dashes like this:
--
and then they do this:
- -
and then it goes back to normal.
What does that mean?
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rv65 @ 6th Oct 05:37PM:
Re: [TWC] Time Warner Navigator
Then you might be upgraded to navigator. If it says dLnd then you're getting navigator. Once it's done the box will be turned off.
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anon @ 6th Oct 06:23PM:
Re: [TWC] Time Warner Navigator
Now it does:
r3E4
and keeps on going down.
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rv65 @ 6th Oct 06:25PM:
Re: [TWC] Time Warner Navigator
I guess your getting Navigator.
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rv65 @ 7th Oct 02:47AM:
Re: [TWC] Time Warner Navigator
Navigator also loses the Record to VCR option which can be useful for some but of course Tivo has it. Begging them 999999999999999999999999999999999999999999 times and having it sent to the Navigator engineering staff may keep that in mind but probably wont add it.
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DarthPrime @ 7th Oct 05:15AM:
Re: [TWC] Time Warner Navigator
My 8240HDC has been spinning the hard drive up and down all night (Started around 12... you will hear it spin up, then it will spin down a few minutes later, sit quiet for awhile then do it again). I usually only hear it do this once at night. The box has been off, and I've been using the PS3 tonight and its getting pretty annoying. Maybe its trying to download Navigator? I hope nothing is wrong with the box.
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anon @ 7th Oct 07:51AM:
Re: [TWC] Time Warner Navigator
It is just turning on the hard drive to defrag it to keep the space the same. I have a 8300HD DVR and it does the same thing.
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anon @ 7th Oct 09:26AM:
Re: [TWC] Time Warner Navigator
After the odn update, my external hard drive isn't being recognized. I was able to get it to recognized only once through a series of unplugging/plugging. But, I haven't been able to reproduce.
Is anyone else having problems?
I have an 8300HD and a WD MYDVR Expander
Thanks.
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rv65 @ 7th Oct 12:34PM:
Re: [TWC] Time Warner Navigator
MDN does work with eSATA while ODN has issues with it.
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rv65 @ 7th Oct 01:56PM:
Re: [TWC] Time Warner Navigator
MDN and ODN now have Original air date in the guide data now. ODN v3.1.3_2 and MDN v2.4.6-21 both have it now. Your system has to have these versions in order for it to work.
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anon @ 7th Oct 03:57PM:
Re: [TWC] Time Warner Navigator
do you know witch boxes got upgraded last night in greensboro?
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rv65 @ 7th Oct 05:51PM:
Re: [TWC] Time Warner Navigator
No I don't work for TWC.
TWC San Diego just got new guide data for Navigator. This is for ODN but might apply to MDN. This new guide data is awesome. It's on par with Passport. On Movie channels it's very descriptive and tells you who directed the movies. I guess Keyword search is coming someday. This new guide data will come to your division some time in the near future. Oh and on regular TV it now shows the original air date instead of the year it was made. It too is very descriptive. TWC San Diego is a test market for this new guide data.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Drink the good old days with a Dublin Dr Pepper. Made with Imperial Pure Cane sugar HFCS. Why does TWC San Diego always add the lamest HD channels?
reply
anon @ 7th Oct 08:23PM:
Re: [TWC] Time Warner Navigator
do you know if greensboro is getting more hd channels?
reply
rv65 @ 8th Oct 12:23AM:
Re: [TWC] Time Warner Navigator
The 8300HDC's are the first to get updated. Then once those are updated then the 4250HDC's and so on.
reply
rv65 @ 8th Oct 12:26AM:
Re: [TWC] Time Warner Navigator
After the 4250HDC's then it will be the legacy boxes.
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rv65 @ 8th Oct 01:35AM:
Re: [TWC] Time Warner Navigator
Yep they sure will after Navigator has been deployed. 25 new HD channels will be available for you to enjoy.
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DarthPrime @ 8th Oct 01:51PM:
Re: [TWC] Time Warner Navigator
Got a letter today letting me know Navigator was coming to my area.
Are the 8240HDCs getting updated the same time as the 8300HDC boxes?
reply
rv65 @ 8th Oct 03:26PM:
Re: [TWC] Time Warner Navigator
After the 8300HDC boxes. Then they'll move on to the 4250/4240 boxes. After that the legacy boxes will get MDN. ODN is for the HDC boxes. It should take about 45 minutes and the first thing it does is update the cablecard. 25 new HD channels will be added. The upgrade can be done by box type so they can deploy it at a later date. You might get upgraded next week or maybe later this month. This rollout will take about a month if not longer.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Drink the good old days with a Dublin Dr Pepper. Made with Imperial Pure Cane sugar HFCS. Why does TWC San Diego always add the lamest HD channels?
reply
rv65 @ 8th Oct 03:26PM:
Re: [TWC] Time Warner Navigator
You should also get a phone call the night before they upgrade.
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anon @ 8th Oct 03:49PM:
Re: [TWC] Time Warner Navigator
Well, it is it is time for the switch. I just got the booklet with the new navigator.
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rv65 @ 8th Oct 03:57PM:
Re: [TWC] Time Warner Navigator
Yep you'll have to wait. However Navigator lacks the record to VCR option. Thats a feature that SARA has that Navigator doesn't have. If you use that feature then it can be bad. You have to do a realtime recording to VCR if you want to use a DVD recorder/VCR to archive.
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rv65 @ 9th Oct 03:47AM:
Re: [TWC] Time Warner Navigator
HDC boxes are getting ODN v3.1.3_2 and legacy boxes should be getting MDN v2.4.6-21.
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rv65 @ 9th Oct 04:50AM:
Re: [TWC] Time Warner Navigator
»www.flickr.com/photos/14086328@N···7538388/
Pics of the new guide data. This is for ODN and not MDN. I have this guide data running ODN v3.1.3_2. It's very nice. More pics of this will come later for seralized shows.
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rv65 @ 9th Oct 02:50PM:
Re: [TWC] Time Warner Navigator
Greensboro will get the 25 new HD channels after Navigator has rolled out. First Navigator then the new HD channels.
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rv65 @ 9th Oct 02:56PM:
Re: [TWC] Time Warner Navigator
Keyword Searching is a very big possibility. My ODN has this new guide data as seen in the flickr link. This is the so called "enhanced data listings" that has been promised for a while.
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gadgetboyj @ 9th Oct 03:26PM:
Re: [TWC] Time Warner Navigator
Did New York get ODN 3.1.3_2.
Actually never mind, I can see I got it on April 29, this year.
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rv65 @ 9th Oct 03:33PM:
Re: [TWC] Time Warner Navigator
April 29 is the build date. You got it very recently.
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anon @ 9th Oct 09:15PM:
Re: [TWC] Time Warner Navigator
Do you know what time they would call?
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rv65 @ 9th Oct 10:09PM:
Re: [TWC] Time Warner Navigator
During the afternoon is when they like to call. Sometimes they'll email you about this upgrade. They might call you in the evening at around 6 PM or before that.
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gadgetboyj @ 10th Oct 12:26AM:
Re: [TWC] Time Warner Navigator
To be honest, I remember having the Original Air Date there for a long time and I also remember it going through the upgrade process on all the boxes a few months ago.
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rv65 @ 10th Oct 01:50AM:
Re: [TWC] Time Warner Navigator
It's all dependent on the guide data. Original air Date is new for me in San Diego. NY might be using it.
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patdiscala4 @ 10th Oct 02:17AM:
Re: [TWC] Time Warner Navigator
Yeah TWC is using original air date in NYC
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anon @ 10th Oct 03:12PM:
Re: [TWC] Time Warner Navigator
I heard that their TWC is now letting other companys make interactive programs for the navigator. Is that true?
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rv65 @ 10th Oct 03:31PM:
Re: [TWC] Time Warner Navigator
With ODN it's very possible. The industry in generatl is trying to do that with tru2way. Rovi is their guide data provider.
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rv65 @ 10th Oct 08:33PM:
Re: [TWC] Time Warner Navigator
Parts of tru2way are now open source. Sun has a tru2way development page. It's java which means you can develop apps without needing a cable headend. With tru2way there will be an app store. Whatever you want there's an app for that. I could see a program to check your email, weather, order pizza and even interactive ads. However, the cableco's and the CE companies haven't made that happen yet. The retail tru2way DVR spec hasn't been finalized and TWC has yet to use DSG on the tru2way boxes. They're still using DAVIC which should be scrapped for DSG.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Drink the good old days with a Dublin Dr Pepper. Made with Imperial Pure Cane sugar not HFCS. Why does TWC San Diego always add the lamest HD channels?
reply
rv65 @ 11th Oct 01:10AM:
Re: [TWC] Time Warner Navigator
My POS 8300HDC is now saying it has to update from the network and that it needs to be rebooted. Don't know why it needs to be rebooted. Hope this helps. The Samsung boxes are fine.
It rebooted like 3 or 4 times already.
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anon @ 11th Oct 10:57AM:
Re: [TWC] Time Warner Navigator
do you know how long it takes to update the 8240HDC boxes? It's been like 4 days or more.
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anon @ 11th Oct 11:25AM:
Re: [TWC] Time Warner Navigator
Is their like a button on the box that you can make it update its self?
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rv65 @ 11th Oct 01:52PM:
Re: [TWC] Time Warner Navigator
It might be next week. Like I said the 8300HDC's are going to be the first. Then the 8240HDC, 4250HDC, 4240HDC and so on. After the HDC boxes are updated then the legacy boxes will be updated starting with the 8300HD's.
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rv65 @ 11th Oct 02:12PM:
Re: [TWC] Time Warner Navigator
No you can't self update. Updates are loaded and authorized by the headend.
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rv65 @ 11th Oct 07:12PM:
Re: [TWC] Time Warner Navigator
Greensboro seems to enjoy Navigator. It's fairly stable just like SARA. The 2 complaints are terrible eSATA and the record to VCR/DVD option is gone.
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gadgetboyj @ 12th Oct 06:46PM:
Re: [TWC] Time Warner Navigator
Saw a box updating on One Life to Live! For anyone interested, its after Blair goes out the window and Roxy sees it on TV. Under the TV you can see the box updating. Just thought it'd be funny for some people
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anon @ 12th Oct 07:41PM:
Re: [TWC] Time Warner Navigator
Mystro is about the worst user interface I have seen on a widely distributed system. The fast forward and rewind can't be handled in an accurate way. It backs up or goes forward, presumable compensating automatically for the user's response time. The problem is that it is the response time of a 100 year grandma, so you go back and forth and back and forth and finally give up and end up watching the da** commercial anyway. The whole system response to button pushes is a lot slower than it used to be. Some of the menu items change their position depending on watching something recorded, or still in progress. It's inconsistent. If I select something that I am currently recording, like a ball game, I most likely want to watch it - not stop and delete, which is the first item on the list in this case. I can no longer choose the start time and end time, big disappointment. Only a narrow range of start early - stop late is given. If I plan to record a couple shows, and want to record Monday night football too, that makes it the third recording - no big deal before, I just start to record football a half hour later - not anymore. 15 minutes later is all she does, no manual entry. Stupid messages about my TV can't display the blah blah blah when I have the main HDMI TV off and watch in the bedroom via RF output. There is no more four times fast forward, only three, You have to hold the button so it jumps ahead fifteen minutes. This takes about 3 minutes to forward to the end of a race or golf match. Hold the button for three minutes, get out of here! The titles and info descriptions are truncated sometimes. Can it not be managed to get a whole dang sentence on the screen? Oh no, the TW logo has to be on there too, taking up space. I have an HD TV, it can display probably about a 1000 words legible from 10 feet away, and I can't get one whole movie title in the guide? If I would program our customer's user interfaces this lousy, I'd get fired on the spot. Just little things, right? The point is that the old software, even though sucking in it's own right, was better. The Tivo software from 10 years ago when I had satellite and a Tivo was much better. TW - just get yourself an old Tivo and do the same - easy! Now consider the money that TW and the box manufacturer make, and the lack of effort to get this right. Even when errors are identified, there appears to be no programmer getting right on it and sweating it and frickin fixin' it. I'll check out how the satellite DVR's work, and if it's better, it's bye-bye Time Warner.
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anon @ 12th Oct 08:19PM:
Re: [TWC] Time Warner Navigator
What model is your box? You can fix a lot of things on your box. If it is an older box, it is better if you get a newer box like a HDC or a Samsung box.
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anon @ 12th Oct 08:16PM:
Re: [TWC] Time Warner Navigator
you really don't want satellite. You don't get as many channels that time warner has with satellite. And the new Navigator means more HD. Just get a newer box and it would be much better.
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DarthPrime @ 13th Oct 03:36AM:
Re: [TWC] Time Warner Navigator
Noticed tonight that my 8240HDC had a odd display. Where the clock was supposed to be on the box it said "L - 1" and the message light was lit up. Several minutes later that went away and the clock returned, but the : no longer blinks. The 480i light is also lit up on the box and if you stand near the box you can tell the hard drive is spinning.
I'm afraid to turn it on in case this is a Navigator update. I got a letter last week saying that they were starting the upgrades, but I did not get a call from Time Warner informing me they were doing this tonight.
How long do the updates usually take?
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rv65 @ 13th Oct 03:38AM:
Re: [TWC] Time Warner Navigator
It takes about 45 minutes to update SARA to ODN. Maybe quicker if updating another version. I think you've just been Navigatored. The L number countdown is fine. It's fine and you'll have to get used to it.
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DarthPrime @ 13th Oct 03:53AM:
Re: [TWC] Time Warner Navigator
Thanks. How will I know when the update is completed (if it is being Navigatored)?
I was planning to watch a few things I recorded on the DVR, but don't want to mess up the update. Right now the display has the clock (no blinking : ), and it says 480i. Its been like that for about an hour now.
UPDATE: Decided to turn it on and it has been loaded with Navigator. I need to get all my DVR schedules reset. Instead of recording only new episodes its set to record everything.
Anyway is it normal for the box to display the resolution on it when its turned off? Also is the hard drive supposed to always stay on now? The noise is slightly annoying and the unit was quiet before Navigator when it was turned off (The box is in a bedroom.). I guess the box doesn't really turn off anymore?
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rv65 @ 13th Oct 04:32AM:
Re: [TWC] Time Warner Navigator
You can go into settings and there you can change the video outputs. Yes it does stay on though on the legacy boxes you can turn it off and it will stay off until it does its defrag thing.
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DarthPrime @ 13th Oct 04:37AM:
Re: [TWC] Time Warner Navigator
Thanks for the resolution information. I'll try that out.
I wonder why they decided to leave the boxes on, when they are turned off?
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maartena @ 13th Oct 06:29AM:
Re: [TWC] Time Warner Navigator
I'm starting to notice really annoying things. I had a scheduled recording for "American Idol", which for the last 4 years since I had this box always started to record American Idol from FOXHD, some time in January or whenever the new season starts.
Now all over sudden it started to record ALL episodes of "American Idol Rewind" which neither me or my wife had selected. Here's hoping the actual American Idol will actually start.
Also, where it did this perfectly fine when season 2 started, now that season 3 came around for Robin Hood on BBC America, it did not start at all, even though my series recorder still had it.
How can I trust that any of my series - that aren't on right now but may start in the coming months - will actually record with the old settings?
Oh, my wife is catching on finally: She liked the new software at first, and then some of her shows either recorded a whole marathon of repeats she never had selected, or did not record at all..... She wants Passport back! :D
Since I may have to start over anyways.... maybe I should call and ask if they have a newer model with more disk space.
--
"I reject your reality and substitute my own!"
reply
rv65 @ 13th Oct 12:43PM:
Re: [TWC] Time Warner Navigator
I have a Samsung DVR that has a 320 GB HDD though it might not yet be deployed in SoCal yet.
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rv65 @ 14th Oct 02:36AM:
Re: [TWC] Time Warner Navigator
SoCal is still stuck on MDN v2.4.4-16. San Diego and NYC have newer versions howerver San Diego has the 2nd latest version. The HDC and Samsung boxes however are up to date. eSATA is coming back in ODN but MDN still supports it. Keyword search could be coming in the next couple of updates. Maybe not the next one but the one after that could be the major branch release that's improved. San Diego also has new guide data that lists actors and the director. It even lists the original airdate.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Sugar will always be the best. Besides it tastes better than HFCS.
reply
DarthPrime @ 14th Oct 08:10AM:
Re: [TWC] Time Warner Navigator
Navigator seems to be doing fine so far. I had to readjust my DVR schedules, but that's it.
The DVR is still making a low hum noise from the hard drive all the time. It never did this before Navigator (it used to spin down when you turned the DVR off). Is this normal with Navigator on the 8240HDC? So far this is my only complaint.
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rv65 @ 14th Oct 01:42PM:
Re: [TWC] Time Warner Navigator
Yes it's normal. The Samsung DVR probably keeps the HDD on all the time but it's much quieter than the 8300HDC. When I walk up to my Samsung DVR it's silent. The Legacy boxes can turn off the HDD when you press the pwr button but it can still turn itself back on to do defrag or updates.
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mike_f @ 15th Oct 05:33PM:
Re: [TWC] Time Warner Navigator
said by rv65 :
Yes it does stay on though on the legacy boxes you can turn it off and it will stay off until it does its defrag thing.
I hope this is a Navigator deficiency that can be fixed, and not a hardware 'feature' of the new STBs.
My non-DVR 4250HDC is fourth highest (16w 24x7) on my electric bill after the refer, TV and computer monitor. The 'power' button only turns off the aux outlet if I set it that way.
What do your boxes draw?
Gratuitous plug for the Kill-A-Watt meter:
»www.newegg.com/Product/Product.a···82715001
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rv65 @ 15th Oct 05:56PM:
Re: [TWC] Time Warner Navigator
I don't have a killawatt. I do know that Broadcom has released a new STB chip that finally has power management features. These chips have been announced but it wont be for a while until you'll see them. Maybe the next gen Samsung boxes will have them. The power button also turns off the video outputs. Only the 8300HD's have this feature. I should get a killawatt but maybe later.
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rv65 @ 16th Oct 02:08AM:
Re: [TWC] Time Warner Navigator
The new BCM chips are a 45 nm design. Plus it has built in MoCA, FW, and Ethernet.
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DarthPrime @ 17th Oct 01:13AM:
Re: [TWC] Time Warner Navigator
Although I'm getting used to the noise while sleeping, I still wonder why the decision was made to do this with Navigator. It seems like it will put more wear and tear on the hard drives to constantly keep them spinning. Plus it uses more power.
Anyway other than the new noise I'm enjoying Navigator so far. It is an improvement over SARA in my opinion, and so far my DVR seems to work better with Navigator.
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anon @ 17th Oct 05:27PM:
Re: [TWC] Time Warner Navigator
just got call from time warner saying I will be updated on the 20th.
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rv65 @ 17th Oct 05:50PM:
Re: [TWC] Time Warner Navigator
After that they'll start on the legacy boxes including the cranky old SA 2000's that have virtually no ram and they're slower than molasses.
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rv65 @ 17th Oct 06:40PM:
Re: [TWC] Time Warner Navigator
Navigator will match Passport 2006 in the next coming updates. It probably won't rival a 2009 version of Passport but it's gotten so much better over the past few years. Maybe it will surpass Passport 2009 in the next 2 years or so. Navigator also supports interactive Mosaic's as our division has mentioned a new Mosaic channel which might be interesting. The Samsung boxes are very quiet even though it still constantly buffers the tuners which makes the HDD spinning all night long.
ODN and MDN should be getting Keyword search in the next couple of updates and ODN will finally get working eSATA. Remote/Web DVR programming is also coming in a future update. The guide data is much better but the core data is still truncated but the meta tags are better.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
The WRC is what I call real racing with real talent except for Loeb!!! :)! Watch it on HDTheatre.
reply
rv65 @ 17th Oct 06:45PM:
Re: [TWC] Time Warner Navigator
Some divisions have a Navigator feed back form. If your division has this form then you should fill it out as they will keep your responses in mind. Not all divisions have this but the contact us form works great if you have it sent to the Navigator Engineering department.
reply
maartena @ 18th Oct 12:52AM:
Re: [TWC] Time Warner Navigator
Wait, why does my DVR want to enter "sleep mode" in the middle of the 13th inning of the ALCS? Angels @ Yankees? :D
--
"I reject your reality and substitute my own!"
reply
rv65 @ 18th Oct 01:17AM:
Re: [TWC] Time Warner Navigator
No idea why or you have a version that has this bug.
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anon @ 18th Oct 01:07PM:
Re: [TWC] Time Warner Navigator
I have a 4240HDC box and I have a Segate 500Gb HDD and I want to know if I can hook it up and see if it will take it as a DVR?
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rv65 @ 18th Oct 04:06PM:
Re: [TWC] Time Warner Navigator
No you can't use it as a DVR. It doesn't support USB storage.
reply
anon @ 18th Oct 07:09PM:
Re: [TWC] Time Warner Navigator
Would it take Firewire storage. In the settings it talks about 1394 storage and their are two ports in the back of it. In the settings it says 1394 Summery and it says
Storage Devices:
Non Installed
Could it add that in their
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rv65 @ 18th Oct 07:35PM:
Re: [TWC] Time Warner Navigator
No it only uses Firewire for capturing HD content. It might say that but you can't use the FW port for that. Plus the 4250HDC only has 1 tuner. My Samsung 3260's have a SATA port where you can install an HDD to it but it's probably disabled.
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rv65 @ 19th Oct 05:35PM:
Re: [TWC] Time Warner Navigator
I think Greensboro should start updating the 8300HD's. They should be finished with the HDC boxes but there might still be some left. This transition should be done by the end of this month. Not to mention the 25 new HD channels.
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anon @ 20th Oct 03:43PM:
Re: [TWC] Time Warner Navigator
Just got the Navigator. It looks great pretty good. In the Info it tells me the year it was made and it works faster than SARAH.
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rv65 @ 20th Oct 04:40PM:
Re: [TWC] Time Warner Navigator
Which box got Navigator?
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anon @ 20th Oct 04:56PM:
Re: [TWC] Time Warner Navigator
My 4240HDC box. after that most likely its my 8300HD box next. How do you get into the Diagnostics screen on Navigator.
On SARAH you hold the Select button and then Info but I dont know how to do it on here.
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rv65 @ 20th Oct 06:18PM:
Re: [TWC] Time Warner Navigator
3 methods of getting diagnostics in ODN.
1. Press Select until the mail light comes on then press down on the remote. That enables a ODN diagnostic menu.
2. Find the Diag channel which is some random number and not published in the guide.
3. Press Vol+ and Select on the box to access the SA diagnostic menu.
For the 8300HD you can use Select and Down which gives you a pretty good diag menu. The 8300HD is next in the line of updates. The 8300HD uses a different version of Navigator optimized for Legacy boxes that have less RAM.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
The WRC is what I call real racing with real talent except for Loeb!!! :)! Watch it on HDTheatre.
reply
anon @ 20th Oct 08:17PM:
Re: [TWC] Time Warner Navigator
I just saw in the diagnostics that I have DVR Activated. Does that I can use it? I have ODN 3.1.3_2 what version do you have?
reply
rv65 @ 20th Oct 10:12PM:
Re: [TWC] Time Warner Navigator
I have ODN v3.1.3_2. No you can't have an external HDD on a non DVR box though the Samsung 3260 has a SATA port which is likely disabled.
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rv65 @ 21st Oct 05:34PM:
Re: [TWC] Time Warner Navigator
You should be seeing some new HD channels pretty soon. Those new channels will be launched in 2 phases. Phase 1 will be by the end of the month and phase 2 will be by the end of November. TWC Greensboro is also extending the Navigator date to 2nd week of November. They don't want to rush this transition.
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anon @ 21st Oct 07:03PM:
Re: [TWC] Time Warner Navigator
I already see new SD and HD channels I did not see in the old guide. I also saw that they brought back the Answers on Demand. SARAH had Answers on Demand but they took it off. And, the Start Over and On Demand loads up quickley and plays faster/\.
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DrewFromNC @ 22nd Oct 03:16PM:
Re: [TWC] Time Warner Navigator
I had the exact same problem with my 8240 HDC cable box. Whole box was all goofy with external drive connected after the Navigator update. In the end, TWC wiped out months of recordings for no good reason. My box behaved the same as yours. It seemed to be recognized only once after plugging/unplugging combination. After that, it was as if the eSATA port was dead or something. Although hard drive works perfectly fine connected thru usb or esata to a pc. Even formatting it on computer and plugging it back up doesn't cause DVR to see it again. That should trigger it to be formatted but zilch.
Strongly considering switching to TIVO for DVR service!
Drew
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DrewFromNC @ 22nd Oct 03:21PM:
Re: [TWC] Time Warner Navigator
Inexcusable for this update to have been pushed out without this feature IMHO.
reply
DrewFromNC @ 22nd Oct 03:23PM:
Re: [TWC] Time Warner Navigator
Guess my 8240 HDC got ODN which it sounds like can't handle eSATA drives. Guess TWC has turned my external storage into a paperweight in effect. Maybe they can give me a legacy box with MDN on it that can still work with my hard drive. Sigh...gotta love TWC.
reply
DrewFromNC @ 22nd Oct 03:33PM:
Re: [TWC] Time Warner Navigator
Both of which are pretty glaring problems if you ask me. How in the world this eluded the TWC folks during testing is beyond me. My guess is that it didn't. They knew full well that they were dropping the record to vcr option as well as breaking external storage and just didn't care.
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anon @ 22nd Oct 04:42PM:
Re: [TWC] Time Warner Navigator
I really like the new navigator. If you are searching for something on the guide like On Demand in the Find Show's area I was looking for the Nostradamus Effect and it found it on Demand and all I did is it Play and their it was.
It is so much faster than SARAH. I'm glad it is out of my box.
reply
rv65 @ 22nd Oct 04:39PM:
Re: [TWC] Time Warner Navigator
I've heard they might reenable that feature in a future update.
reply
maartena @ 22nd Oct 05:31PM:
Re: [TWC] Time Warner Navigator
From what I have seen so far:
Navigator pwns SARA.
Passport pwns Navigator.
--
"I reject your reality and substitute my own!"
reply
DrewFromNC @ 22nd Oct 05:36PM:
Re: [TWC] Time Warner Navigator
Yep, Greensboro was the launch market for the SARA to Navigator downgrade.
reply
DrewFromNC @ 22nd Oct 05:39PM:
Re: [TWC] Time Warner Navigator
Maybe SARA was ugly...but she worked. Navigator might be sleeker and prettier but not even close in terms of stability, esata, or archiving to vcr/dvd. Newer isn't always better.
reply
DrewFromNC @ 22nd Oct 05:40PM:
Re: [TWC] Time Warner Navigator
I got the letter a week after the upgrade and never received a courtesy call.
reply
rv65 @ 22nd Oct 06:05PM:
Re: [TWC] Time Warner Navigator
I think you'll start seeing some improvements but maybe next year. They're committed to this buggy software and have improved it quite a bit. It was much worse a year ago.
reply
DrewFromNC @ 23rd Oct 12:01PM:
Re: [TWC] Time Warner Navigator
You are probably right. Where I work, I administer the local PEG channel for our city and thus have a few contacts with TWC that most cable users don't have. So, I've been able to find out the deal with this. TWC confirmed this morning that all of the HDC boxes in Greensboro that had ODN/Navigator pushed to them completely lost the ability to use an eSATA drive whether third party or TWC provided.
They said once the push out of Navigator is completed in January, they might look at getting the code fixed to again work with eSATA devices.
If you ask me, this is very crappy! There's no reason the drive support could not have been coded for and tested before this. This failure wiped out any recorded content on any external drive of a TWC cable box for all users in the market. That's just insane!
reply
rv65 @ 23rd Oct 02:39PM:
Re: [TWC] Time Warner Navigator
I thought this rollout would end in November. The eSATA support has been broken since ODN v3. Navigator might be getting eSATA in the future. The contact us form does work if you mention that this letter gets to the Navigator engineering team. They do listen to feedback.
reply
rv65 @ 23rd Oct 05:28PM:
Re: [TWC] Time Warner Navigator
October 28, 2009: The following channels will be added:
* HBO2 HD - Channel 451 (requires subscription to HBO)
* BBC America HD - Channel 592 (Digital Tier)
* Turner Classic Movies HD - Channel 593 (Basic Cable plus HD converter)
* Investigation Discovery HD - Channel 594 (Digital Tier)
* Headline News HD - Channel 595 (Basic Cable plus HD converter)
* MSNBC HD - Channel 596 (Basic Cable plus HD converter)
* TruTV HD - Channel 597 (Basic Cable plus HD converter)
November 24, 2009: The following channels will be added:
* HBO Signature HD - Channel 452 (requires subscription to HBO)
* HBO Family HD - Channel 453 (requires subscription to HBO)
* HBO Comedy HD - Channel 454 (requires subscription to HBO)
* HBO Zone HD - Channel 455 (requires subscription to HBO)
* HBO Latino HD - Channel 456 (requires subscription to HBO)
* Showtime Too HD - Channel 470 (requires subscription to Showtime)
* Action Max HD - Channel 461 (requires subscription to Cinemax)
* Cartoon Network HD - Channel 507 (Basic Cable plus HD converter)
* WE HD - Channel 508 (Basic Cable plus HD converter)
* IFC HD - Channel 509 (Movie Tier)
New HD channels for Greensboro.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
The WRC is what I call real racing with real talent except for Loeb!!! :)! Watch it on HDTheatre.
reply
rv65 @ 24th Oct 07:48PM:
Re: [TWC] Time Warner Navigator
Triad should have Navigator installed by January 1st with Greensboro being done by the 2nd week of November.
reply
rv65 @ 24th Oct 07:55PM:
Re: [TWC] Time Warner Navigator
More people are getting the new "enhanced" guide data. It's the same data but with extra flags like original airdate and more actor information. Even shows who directed the movie. Right now it's for ODN but MDN should have original air date.
reply
rv65 @ 26th Oct 01:54AM:
Re: [TWC] Time Warner Navigator
The rumor mill has started.
New features to be added to Navigator.
Copy to VCR
Keyword Search
Multi Room DVR (Samsung boxes ONLY. Will use the MoCA protocol since one of my SMT-H3260's said MoCA on boot.)
Nearest tune for MDN boxes (ODN has had this feature but not MDN.)
eSATA for ODN will eventually happen some day
Manual recording is another possibility.
VCR Timers could be possible if you whine and complain to the Navigator engineering department
Finally Remote DVR scheduling
TWC is rumored to be working with Samsung to create a Cable DVR with a built in DVD recorder. Also Navigator might also support DLNA for media streaming. Only the Samsung boxes have this feature not the SA boxes.
Hope this helps.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
The WRC is what I call real racing with real talent except for Loeb!!! :)! Watch it on HDTheatre.
reply
rv65 @ 26th Oct 07:54PM:
Re: [TWC] Time Warner Navigator
Or maybe just a box that can record to DVD. It will likely be a retail product and will probably record the DVD's to SD. A Blu-ray drive would be needed for HD. This product will likely use CGMS and DTCP copy flags to limit what you can do with the recordings.
reply
Rook008 @ 27th Oct 12:40AM:
Re: [TWC] Time Warner Navigator
I just noticed a change in Navigator.
Previously, there was an option to sort the Guide by Favorites (all of your Favorites would be listed first in the Guide).
Now that option is gone, but you can use the Favorites button while in the Guide, to skip through your programmed Favorites without leaving the Guide. This was the way it was in Passport, if I recall correctly.
I prefer it this way, but I was just getting used to it the other way.
--
"Every normal man must be tempted at times to spit on his hands, hoist the black flag, and begin to slit throats." - H. L. Mencken
reply
rv65 @ 27th Oct 12:50AM:
Re: [TWC] Time Warner Navigator
TWC is upgrading headends to the new guide data. The new Guide data supports MDN and ODN though ODN has a few more tags. It now lists the original air date, actors, and the director information. Original Air Date doesn't shop up in movie listings.
reply
Rook008 @ 27th Oct 12:52AM:
Re: [TWC] Time Warner Navigator
That's good to know.
reply
rv65 @ 27th Oct 12:56AM:
Re: [TWC] Time Warner Navigator
The core info is still the same though. You just get original air date and a few other things.
reply
Rook008 @ 27th Oct 12:58AM:
Re: [TWC] Time Warner Navigator
The extra info would be helpful, but I think it's pretty good now.
reply
rv65 @ 27th Oct 06:07PM:
Re: [TWC] Time Warner Navigator
The CEA is now looking into to integrate tru2way in future sets. I think tru2way may still be alive. However these devices may use DCAS instead of a physical CableCard. Of course it will still run ODN and not some CE vendor created guide. An ODN powered television is the same as a SA HDC or Samsung box running it. No plans for DVR enabled tru2way TV's yet. A retail DVR box could come out if the spec is finalized.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
reply
maartena @ 27th Oct 07:21PM:
Re: [TWC] Time Warner Navigator
Does any one know when, or if ever, the star rating will return for movies? In Passport the description for movies had a star rating on them so you got at least an idea of what kind of quality movie it may be.
I really miss that.
Also, any news on how "soon" TWC will implement a keyword search?
I tried asking the TWC client service the above questions, but I don't know why i still bother actually calling them. They don't know anything. (Translate as: They aren't TOLD anything, I am sure they have individual brains....)
--
"I reject your reality and substitute my own!"
reply
rv65 @ 27th Oct 09:24PM:
Re: [TWC] Time Warner Navigator
My ODN boxes have the star rating system. I don't know but it will happen in an upcoming update. San Diego will get it first. TWC San Diego has already deployed 320 GB Samsung DVR's running ODN.
reply
ifa @ 28th Oct 01:26PM:
Re: [TWC] Time Warner Navigator
I have the Samsung 3090 DVR. Since Monday of this week I've noticed that the Program Guide only goes out for four days. For example, today, October 28, the Program Guide will only go out until Noon of November 1st. Does anybody knows what is going on?
reply
rv65 @ 28th Oct 08:13PM:
Re: [TWC] Time Warner Navigator
Could be the guide data provider issue. I can get 7 days of guide data.
reply
rv65 @ 29th Oct 01:10AM:
Re: [TWC] Time Warner Navigator
3270 has been great for me. I still prefer it over the 8300HDC that I also have. I have both and the 3270 is much quieter and I think it's smaller. The minor bugs will get fixed in newer software releases. I hope Multi room DVR comes out in a future update. That probably won't come out until next year.
reply
rv65 @ 29th Oct 01:12AM:
Re: [TWC] Time Warner Navigator
The next version of Navigator could come out by the end of this year. Maybe this year since San Diego will be the first to get it. All the others will have to sit and wait for it.
reply
rv65 @ 29th Oct 03:45PM:
Re: [TWC] Time Warner Navigator
My crystal ball still predicts a DVD burner enabled STB. It will be a Samsung DVR box but with a DVD burner attached to it. Copy to VCR will come back but they'll make sure it respects the copy flags. This means you can't copy a DVR recording to DVD if the channel is marked as Copy Once. This box will be available for lease and it should come out later next year. It might even let you dub movies you've purchased though I don't believe it as TWC marks VOD as copy never. 2Q to 3Q10 is when the new DVD burner enabled box is coming out.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
reply
rv65 @ 29th Oct 03:50PM:
Re: [TWC] Time Warner Navigator
Greensboro just updated the 8300HD's and 8300 SD's. They're still handing out 8240HDC's with SARA but as soon as you activate them they'll go straight to Navigator.
reply
rv65 @ 29th Oct 03:51PM:
Re: [TWC] Time Warner Navigator
Greensboro has Navigator installed to about 80 percent of the boxes. The rest will be completed by later next month. The rest of the Triad will start next week and this project should be done by next year.
Edit: This transition is on schedule. Not many glitches are being reported so all is well.
reply
rv65 @ 30th Oct 03:58PM:
Re: [TWC] Time Warner Navigator
»itvt.com/story/5902/rovi-unveils···rt-guide
The roadmap for Passport. TWC should've bought Aptiv before Gemstar and Rovi bought it. Then we would've had a better guide. Especially SARA users who find even Navigator an improvement. Of course anything is an improvement over it.
reply
rv65 @ 30th Oct 05:25PM:
Re: [TWC] Time Warner Navigator
Keyword Search is coming out 1Q10. However San Diego might even get it this year since we're always the first to get new ODN versions.
reply
rv65 @ 30th Oct 06:07PM:
Re: [TWC] Time Warner Navigator
I think in the next quarters will make Navigator a much better guide except SoCal seriously needs to update MDN to the newer version. Maybe their waiting for MDN v3.0. They are running ODN v3.1.3_2 though on HDC boxes. Maybe they too are testing the Samsung boxes.
reply
mike_f @ 31st Oct 08:24PM:
Re: [TWC] Time Warner Navigator
said by ifa :
I have the Samsung 3090 DVR. Since Monday of this week I've noticed that the Program Guide only goes out for four days. For example, today, October 28, the Program Guide will only go out until Noon of November 1st.
Welcome to the peculiarities of Navigator. So far it seems to be designed for some lowest common denominator STB.
My new, non-DVR 4250HDC (ODN 3.1.1_3) stubbornly refuses to cache more than four hours of PG most of the time, although I've seen one - two days on occasion. It's not like it needs memory to run a DVR :( .
Interestingly, Find Shows by Title seems to go out about seven days.
rv65 - any rumors on new ODN features for non-DVR boxes?
reply
rv65 @ 31st Oct 09:50PM:
Re: [TWC] Time Warner Navigator
Even my Samsung 3260 does the same thing. It can do maybe 4 days but it takes so damn slow. I wished TWC used DSG instead of DAVIC.
New Navigator features are coming. They're DVR oriented though but some might be useful for non DVR boxes. These features won't come out until 2010 with San Diego or some other division to be the first. My Samsung 3270 DVR does 1 week of guide data. I think your division has their guide data server setup incorrectly.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
reply
rv65 @ 1st Nov 12:23AM:
Re: [TWC] Time Warner Navigator
Keep in mind that there are quite a few customers using old Pioneer and SA boxes. When I was last at the TWC center there were a few people swapping in those SA 2000 boxes for new 4250HDC's. They did have Samsung 3260 HD-STB's and 3270 HD-DVR's if you asked. They still had quite a few SA boxes though. I did see a few legacy 8300 boxes available. The Pioneers and older SA are way too slow but they did do some enhancements but they still. Most of these boxes are in the double digits. Newer SA boxes are much better except for the 8000/8000HD DVR which sucks even with Passport. The 3250HD, 8300HD, and the newer HDC boxes are generally ok. I had a Pioneer box with an older version of MDN and man was that slow. I swapped it out for a DVR and moved the 3250HD from downstairs to my room and it was great until I got to try out the Samsung 3260.
Most people with these types of boxes swap them until they die. To them if it ain't broke don't fix it. I'm sure there are HDTV's hooked up to these archaic POS boxes modulated and stretched. When I got my Samsung 3270 and my other 3260 all they gave me were HD cables. I had like 2 sets of HDMI and 3 sets of component.
Hope this helps.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
reply
rv65 @ 1st Nov 01:29PM:
Re: [TWC] Time Warner Navigator
The new Samsung DVD recorder STB is very important to TWC. The reason why it's so important is that they can rape you even more. You can copy first run VOD movies put for an additional fee per movie. It's also said to have excellent PQ. The Copy Quality is also said to be very good as well. Better than DVD quality. You can only copy a VOD movie only once! It's a DVR box so you can copy DVR recordings to DVD.
Cisco is also testing one as well. TWC will test both of course but I still think it will be Samsung. TWC has a rather sweet contract. Besides SA has gone downhill when Cisco took over them. A TWC employee in one division I must keep unnamed said their Quality Control was terrible and that they were making them as fast as they could in Mexico. They wanted the new Samsungs so that they could have something that was supposedly more reliable.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
reply
rv65 @ 1st Nov 01:34PM:
Re: [TWC] Time Warner Navigator
The cost to copy a VOD movie will be akin to buying a cheap DVD. This can add up on your cable bill. TWC loves things that make your cable bill insanely high. Then again, I got a much better and cheaper double play bundle and no I won't get this new box as it would make that bill to high for us. They'll probably charge an additional monthly fee on top of that. This is mostly rumors so some stuff might not be true.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
reply
rv65 @ 1st Nov 05:16PM:
Re: [TWC] Time Warner Navigator
This will also likely apply to the new Copy to VCR feature that is coming back to Navigator.
reply
LyleGoldstei @ 4th Nov 12:50AM:
Re: [TWC] Time Warner Navigator
RV or Vis,
I would really appreciate any input you have for this problem. I have one box that continuously misses scheduled recordings. The recording log says set-top box was unable to record this program. It seems to always to happen when two shows are scheduled to record together.
As I have several hours of old shows that I have not gotten to you, I prefer not to get yet another box.
I just wanted to get your input as if its specific box problem or system wide issue that others have had problems with.
reply
visuelz @ 4th Nov 10:20AM:
Re: [TWC] Time Warner Navigator
Send you a message Lyle
reply
rv65 @ 5th Nov 01:15AM:
Re: [TWC] Time Warner Navigator
I guess good things do come for those who wait. If the new versions are as good as TWC promises then it will be awesome.
reply
rv65 @ 5th Nov 03:46AM:
Re: [TWC] Time Warner Navigator
Sort by favorites has been in ODN for quite some time yet they deleted it in MDN v2.4.6-19. I no longer have my MDN box so it doesn't affect me. TWC has their work cut out for Navigator. This time they'll fix bugs and add new features. My Samsung 3270 has also missed a few recordings. Then again my only complaint besides the missed recordings is that it's hooked up to an old SDTV via a somewhat broken composite connector. It would be much better if we get an HDTV for that room.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
reply
maartena @ 5th Nov 01:34PM:
Re: [TWC] Time Warner Navigator
Things I want most:
- Keyword search, like passport had.
- Better descriptions of programs, like passport had.
And this one is just starting to piss me off:
- If it is 5:57, and you are browsing the 6 o'clock block to see what's coming in a few minutes.... and you see a progam you want to see, and you click select.... all that comes up are record options, not a "watch channel now" option (which should be on the top of the list). Instead, you have to go back to the 5 to 6 o'clock block, and select the channel to watch it.... because it is still friggin 5:59! :(
They really should fix that one. RV65, you seem to have all the inside info somehow, do you know if that ever will be fixed?
I presume.... it will be fixed "soon"TM*
* Definition of "soon"TM yet to be determined. Past project completions using the "soon"TM description are no guarantee for future project completion dates using the "soon"TM description.
--
"I reject your reality and substitute my own!"
reply
rv65 @ 5th Nov 01:45PM:
Re: [TWC] Time Warner Navigator
Better Guide data already is in ODN v3.1.3_2 in San Diego. The core descriptions are the same but Movie listings now have the actors and the director. The regular listings show the original airdate. Keyword search will be added next year. The search function in general is getting overhauled and it will be much better. I think the Keyboard search will be enhanced to search for keywords. As for the 6 o'clock feature I can't say about that. SoCal is still stuck on ODN v3.1.1_3 so they don't have the new data. I think maybe they can get better data but I find ODN has very good data. ODN v3.1.3_2 can have the current non descriptive data so they have to update the guide data servers. I don't work for them but I can get info from various sources. ODN I think is going to be the preferred version of Navigator since I think it will get the new features first. Also my division deploys new versions of Navigator before anybody else but that could change.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
reply
rv65 @ 5th Nov 06:19PM:
Re: [TWC] Time Warner Navigator
»www.cedmagazine.com/News-TWC-STB···509.aspx
This could be more for the investors though. TWC does want to eliminate having multiple STB's and just have 1 server like STB for all TV's in the house. This can be done with W7MC but limited to only 4 tuners. Other HTPC software can do this.
reply
rv65 @ 5th Nov 06:51PM:
Re: [TWC] Time Warner Navigator
quote:
Thank you for contacting Time Warner Cable Email Support.
I understand after the Navigator upgrade, sort by favorites feature is unavailable. You have found that this feature is still on the website.
I apologize for the inconvenience and will be glad to help you.
Thank you for bringing this to our notice. We will share your suggestion with our technical team is working on several improvements to the Search functionality. With the latest improvement, when you press B for search, the keyboard displays immediately. You can then press and hold any of the arrow keys to skip quickly through the letters and it will wrap around to the next row.
With the next phase of improvements, when you press B for Search, the program list displayed to the right of the keyboard will be positioned on the title of the program you are either currently watching or have navigated to in the Guide.
A later phase of improvements will allow you to search for a channel number by entering the name of the network. It will further consolidate multiple listings for the same show.
From a TWC email. Keyword search is cryptically mentioned along with other search improvements. Copy to VCR and remote guide programming are future updates. Maybe TWC will half ass the Keyword search but I hope they dont since they might have licensed the Tivo patents for it.
The arrow key skip works with ODN v3.1.3_2.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
reply
motorola870 @ 5th Nov 10:00PM:
Re: [TWC] Time Warner Navigator
this wont work because it has limited amount of tuners. plus it violates imbeded security ban and might be illegal if consumer stbs are no longer supported.
reply
rv65 @ 6th Nov 12:23AM:
Re: [TWC] Time Warner Navigator
I think they'll support consumer STB's. The idea is to stream to other MoCA enabled STB's. New STBS will support MoCA. Plus a single M-Card can do up to 6 tuners.
reply
Archangel83 @ 7th Nov 01:30AM:
Re: [TWC] Time Warner Navigator
I hope we get navagtor in our area we still have sara errrr :|
reply
rv65 @ 7th Nov 01:49PM:
Re: [TWC] Time Warner Navigator
You will. Greensboro is the first division to go to Navigator. They could be testing it though. Some features like Copy to VCR has been removed in Navigator though it's coming back in a later update. It has a lot of features. Some of which take some getting used to.
reply
chazman151 @ 7th Nov 04:01PM:
Re: [TWC] Time Warner Navigator
Any word on manual recording?
reply
rv65 @ 7th Nov 05:21PM:
Re: [TWC] Time Warner Navigator
Nope but if we complain to them enough times then they might start to consider it. They do want it to be just as good if not better than Passport.
reply
rv65 @ 9th Nov 12:51AM:
Re: [TWC] Time Warner Navigator
Found another diagnostic screen/installer app. Won't say how I found it but it's only for TWC techs. Unless you work for them then it's probably useful. I did find 2 channels listed in the 1200's which is what our division uses as test channels.
reply
rv65 @ 9th Nov 03:45AM:
Re: [TWC] Time Warner Navigator
As far as the installer app does I'll leave that up to my imagination. I'm sure the techs know what it does but I think that information is classified and could probably cost them their job.
reply
DrewFromNC @ 11th Nov 07:21AM:
Re: [TWC] Time Warner Navigator
More Crapigator madness. Apparently, TWC pushed out an update in the wee morning hours today (November 11). After the update, all of the recordings I had made since the initial Navigator deployment were wiped away clean. This happened even though every single recording had the white cross with green circle to indicate recording should never be erased.
More Navigator bugs. Horrible. I guess everytime there's an update to Crapigator, TWC feels okay just to flush all your recordings. Amazing.
reply
anon @ 11th Nov 04:12PM:
Re: [TWC] Time Warner Navigator
I noticed this morning that there was some kind of interruption around 1am last night. I had recorded STNG and it was split into two recording. So if it was an update I sure hope it will speed up the thing.
reply
DrewFromNC @ 12th Nov 11:34AM:
Re: [TWC] Time Warner Navigator
Didn't speed anything up for me. But it did delete all of my recordings. Thanks TWC.
reply
anon @ 14th Nov 05:27PM:
msg deleted
deleted by a moderator
reply
rv65 @ 14th Nov 06:02PM:
Re: [TWC] Time Warner Navigator
Most of the time Navigator won't delete your recordings. I guess you were unlucky.
I hope Keyword search gets added in the next update or a bastardized version of it. Keyword search is really just an extension of the keyboard search. You would still use the keyboard to enter in letters but it can now search for keywords. San Diego and the Carolinas will be the first to get it then the other divisions. I'm sure TWC San Diego is testing a new version and hope to get it out by the end of this year.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
reply
Koil @ 15th Nov 04:12PM:
Re: [TWC] Time Warner Navigator
Columbia,SC here and I've gotten a few notices that I will be receiving the upgrade on our DVR soon...that was about 2 weeks ago and nothing yet. Got a call on Friday saying it was stilllll coming....nothing yet.
Not sure I even want the upgrade after reading all the stuff in here.
reply
rv65 @ 15th Nov 05:15PM:
Re: [TWC] Time Warner Navigator
You can't stop the upgrade. They'll upgrade the box early in the morning. It's not that bad but I think you'll get used to it.
reply
rv65 @ 16th Nov 06:09PM:
Re: [TWC] Time Warner Navigator
said by Koil :
Columbia,SC here and I've gotten a few notices that I will be receiving the upgrade on our DVR soon...that was about 2 weeks ago and nothing yet. Got a call on Friday saying it was stilllll coming....nothing yet.
Not sure I even want the upgrade after reading all the stuff in here.
Once you get the upgrade fill out the feedback forum on the local website so that they can make it a better product. The feedback will likely get sent to corporate engineering.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
reply
rv65 @ 16th Nov 06:12PM:
Re: [TWC] Time Warner Navigator
I sent a direct message to AlexTWC on twitter about Navigator getting keyword search, manual recording, and copy to VCR and he agrees that it should be in there. He also said it will be in the next gen of Navigator which could be the next branch. Once TWC adds all their wanted features and iron out the bugs Navigator will be a pretty nice guide. Keyword search is probably just going to be an extension of the Keyboard search. The Sports section will also have the Keyboard search. TWC is getting there so stay tuned.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
reply
DrewFromNC @ 16th Nov 08:42PM:
Re: [TWC] Time Warner Navigator
I think it was wrong of TWC to roll out this product without it being further in development. This product clearly was not tested or developed enough before rolling out. These features should not be missing and these bugs should not be present.
reply
rv65 @ 16th Nov 09:52PM:
Re: [TWC] Time Warner Navigator
I've seen worse from Navigator. It's been in development for quite some time yet they always seem to have bugs. Next year will be a busy tear and they'll bring back features that even Passport had. Some TWC divisions had Passport instead of SARA. Mine was a ex Passport division and that software was nice but then they launched Navigator. My 8300HDC is tolerable and so is my SMT-H3270.
reply
rv65 @ 17th Nov 04:22AM:
Re: [TWC] Time Warner Navigator
ODN was in development since 2005. So was MDN.
Next year will get better I promise. My division gets rollsout new versions before anybody else so we get the all the improvements. They've got plans for it and it will get better. ODN will be more capable than MDN since ODN boxes are newer.
reply
Koil @ 17th Nov 09:01AM:
Re: [TWC] Time Warner Navigator
Can you tell me what is missing or what bugs are out there? Is there a list somewhere?
reply
rv65 @ 17th Nov 01:51PM:
Re: [TWC] Time Warner Navigator
Keyword search is coming to Navigator and San Diego has been chosen as a test market for it. San Diego and Charlotte will test it until it's good enough for everybody else to use.
reply
rv65 @ 17th Nov 01:52PM:
Re: [TWC] Time Warner Navigator
Early next year is when TWC will deploy it for said test markets. Markets like SoCal or NYC will get it later next year.
reply
rv65 @ 17th Nov 01:54PM:
Re: [TWC] Time Warner Navigator
When you get Navigator please fill out this form below.
»www.yourtwc.com/navigatorfeedbac···lic2.cfm
Your feedback is probably going to go to Corporate engineering so that would be great. I suppose they'll use a similar form for the other SARA divisions that move to Navigator as Navigator is much different than SARA.
reply
rv65 @ 17th Nov 03:22PM:
Re: [TWC] Time Warner Navigator
Our TWC division does read forums so they do acknowledge problems. TWC in general looks at forums to make sure customers are satisfied.
reply
DrewFromNC @ 18th Nov 11:03AM:
Re: [TWC] Time Warner Navigator
I would fill out the Navigator evaluation for the Carolinas but can't seem to find it. Its probably there though.
reply
maartena @ 18th Nov 02:16PM:
Re: [TWC] Time Warner Navigator
said by rv65 :
Our TWC division does read forums so they do acknowledge problems. TWC in general looks at forums to make sure customers are satisfied.
TWC, I am NOT satisfied. Please read my posts in this particular topic, and then please include those requests in your next update.
Before the end of this year, thank you very much.
:D :D :D
--
"I reject your reality and substitute my own!"
reply
rv65 @ 18th Nov 05:27PM:
Re: [TWC] Time Warner Navigator
Then again Navigator should be getting some major updates and of course SoCal will be last to get them. San Diego of course will be the first to get them.
reply
motorola870 @ 18th Nov 05:48PM:
Re: [TWC] Time Warner Navigator
I think it is ironic that Socal,north texas, and socal are moving similar channels to digital
tru TV
Style
Shop NBC
cmt
amc
abc family
oxygen
weather channel
cspan 2
travel channel
reply
rv65 @ 18th Nov 05:51PM:
Re: [TWC] Time Warner Navigator
San Diego is moving ABC Family, C-Span 2, TruTV, ShopNBC, and CMT to digital. So is Desert Cities which is run by TWC San Diego.
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motorola870 @ 18th Nov 05:53PM:
Re: [TWC] Time Warner Navigator
there is 2 more moving according to the san diego legal notice travel and hallmark
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rv65 @ 18th Nov 06:13PM:
Re: [TWC] Time Warner Navigator
Yep your correct. The ADS feed of CMT is now SDV since I saw the channel not available message once. Samsung boxes in Columbus and San Diego areas should be getting a new firmware update soon. San Diego of course gets it before Columbus.
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rv65 @ 19th Nov 03:37AM:
Re: [TWC] Time Warner Navigator
Such as life in SoCal. Your division needs people like Bob Barlow who actually respond to feedback. I once sent in some bugs that both of my Samsung HD-STB's currently have and I got an engineering person. AlexTWC from Twitter agrees that Navigator will get better but it's up to the division to properly test and release the updates. San Diego I think is a test market for new updates since we get them first. The Carolinas are also test markets. I think your on MDN v2.4.4-16 while San Diego has v2.4.6-19. MDN v2.5 is in Beta while v3.0 is in development. ODN is already at v3.1.3_2 while SoCal is at v3.1.1_3. Even NYC has updated their ODN and MDN versions.
I'm sure your features are being added some day.
One advantage of ODN is that I have a Samsung DVR with a 320 GB HDD.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
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rv65 @ 20th Nov 04:50AM:
Re: [TWC] Time Warner Navigator
»www.flickr.com/photos/14086328@N···7538388/
Here ya go maartena! This is their "expanded" program listings for ODN v3.1.3_2. It's the same core data but with actor, director, more tags, and original airdate for serializedshows. No original airdate for movies though.
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DaveT79 @ 20th Nov 02:48PM:
Re: [TWC] Time Warner Navigator
I just want to known when I will have this horrible Motorola DCH3416 off my hands here in Los Angeles/Culver City. Had the box with comcast up in NorCal and it was slow enough then, but the box with TWC iis just gawd-awful. Constantly freezes up when I do remote commands (it will eventually catch up, within seconds, maybe a couple minutes). And most friends I know who have the same box around here have the same issues.
I miss my satellite. Time to try to convince my landlord again.
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rv65 @ 20th Nov 05:45PM:
Re: [TWC] Time Warner Navigator
You could try a DCX3400.
»www.fcc.gov/mb/facts/otard.html
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maartena @ 20th Nov 06:21PM:
Re: [TWC] Time Warner Navigator
said by motorola870 :
I think it is ironic that Socal,north texas, and socal are moving similar channels to digital
tru TV
Style
Shop NBC
cmt
amc
abc family
oxygen
weather channel
cspan 2
travel channel
I think it probably has to do with the contracts they negotiated with them.
--
"I reject your reality and substitute my own!"
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maartena @ 20th Nov 06:22PM:
Re: [TWC] Time Warner Navigator
said by rv65 :»
www.flickr.com/photos/14086328@N···7538388/Here ya go maartena! This is their "expanded" program listings for ODN v3.1.3_2. It's the same core data but with actor, director, more tags, and original airdate for serializedshows. No original airdate for movies though.
Looks good.
I'll let you know when we get it in 2010..... and i'll let you know "soon" after how the search is working. :D
--
"I reject your reality and substitute my own!"
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rv65 @ 20th Nov 06:37PM:
Re: [TWC] Time Warner Navigator
I'll be getting the improved search by next year and I'll tell you about it.
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rv65 @ 21st Nov 02:25PM:
Re: [TWC] Time Warner Navigator
SARA users are generally more impressed with Navigator while Passport users are generally more disappointed. Passport is at a much higher standard than SARA so yeah. Then again I've seen SARA users not like Navigator. It's all a matter of personal preference. I would much rather have TWC continue to keep paying Aptiv and ditched SARA for Passport as it can work on both Motorola and SA networks. If TWC had kept Passport it would've been much better.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Watch the WRC on HD theatre.
reply
maartena @ 22nd Nov 01:58AM:
Re: [TWC] Time Warner Navigator
I agree. As I write this, my unit is rebooting (in the middle of a recording) because I had the audacity to press the Guide button. I waited about 5 minutes for data to come up, guess it got tired and decided to crash on me.
--
"I reject your reality and substitute my own!"
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rv65 @ 22nd Nov 05:07PM:
Re: [TWC] Time Warner Navigator
My SA 3250HD used to do that but my Samsung box doesn't do that. Of course it likes to say Please wait when it feels like it. Same with the VOD. It won't show the VOD preview but Please wait. If you watch a VOD title it will show the Please wait on the upper right hand corner of the screen. The only work around is to change it to a non VOD channel then go back to your desired VOD channel. The 3260 is supposed to do this but not all the time. My engineering contact says it does it when there are changes in the network and it needs to update it's VOD service group. Other customers have complained about this and are working on a patch or a firmware update.
No guide update but a firmware update for all 32xx boxes. The 3260 uses the same firmware as the 3270. The 3270 is the DVR version of the 3260 and has a 320 GB HDD. There isn't a 160 GB 3270 just a 320 GB HDD but there is no PIP due to a hardware limitation in the BCM7405 CPU.
Not to mention the Samsung boxes that our divison has deployed all run Linux.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Enjoy a Dublin Dr Pepper or a Mexican Coke!
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motorola870 @ 22nd Nov 05:12PM:
Re: [TWC] Time Warner Navigator
nope the BCM7405 does support PiP.
»www.broadcom.com/products/IPTV/I···/BCM7405
it is a limitation of the samsung not the broadcom chip.
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rv65 @ 22nd Nov 05:16PM:
Re: [TWC] Time Warner Navigator
Here is the Open Source Software that the 3270 uses. The 3260 uses most but not all.
GPL Software
Linux Kernel
BusyBox
xfsprogs
LGPL Software
libuClibc.so
ld.so
libc.so
libm.so
libpthread.so
libgcc_s.so
libstdc++.so
dhcpcd
tftpd
fdisk - Probably applies to the 3270 but is probably on the 3260 since they both share the same FW.
Of course Samsung can use Proprietary components as well. Stuff like the OCAP/tru2way middleware and the Cable stuff are probably all proprietary components.
--
SA 8300HDC ODN v3.1.3_2
2x SMT-H3260 ODN v3.1.3_2
SMT-H3270 ODN v3.1.3_2
Enjoy a Dublin Dr Pepper or a Mexican Coke!
reply
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