The Continuing Saga of the New DSL
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kimw @ 21st Dec 12:36PM:
The Continuing Saga of the New DSL
So.
I got DSL a month and a half ago, and it's always been a little hinky.
It seemed to take a little while to get going when I installed it -- I had a friend help me set it up, and he was on the phone with the Install support, who told them my cordless phone itself may be causing a conflict. But then it started working, and that was fine. However, my DSL would disconnect whenever I used the phone.
Then a couple weeks ago, the connection deteriorated steadily -- I'd have to disconnect and reconnect the power cord three times just to get an Internet signal -- and then about a week ago, it stopped working entirely.
I called a phone tech out to check the line, and he confirmed that the line was fine (he could hear my DSL on the phone line). He advised me to call AT&T DSL and speak with them, but I've never been able to get anyone on the phone.
But this morning, I simply tried switching the filter you put on your phone line before you plug it into the router -- and now it works. ...Sort of. My LAN light is blinking, and ocasionally my connection drops.
So here's my setup.
* There is one single phone jack in this apartment that works. The DSL cord is connected to that jack.
* The other end of the DSL cord is connected to a BritePort modem.
* I have a GE cordless phone that is 4 years old connected to a filter, and that filter is also connected to the BritePort unit. The phone tech confirmed that even though this unit is old, it is not causing the problems -- we removed the phone from the system entirely and still tried to connect, but there was no joy there.
* I also have a Netgear Wireless router, and for a while my Ethernet cable was connected to that instead of my computer. I need to have a Wireless router becuase my roommate also uses this connection.
* Today, when things suddenly started working again, I tried connecting the Ethernet cable to my computer at first, and disconnecting the wireless router. It worked fine. I then reconnected my ethernet to the wireless router, and it worked for a while -- but then the LAN light on my briteport started blinking, and the connection dropped. I reconnected the ethernet directly to the computer, and after a few minutes, it started working again.
So.
* How can I get a steady connection on my wireless router? AM I able to use a wireless router on this damn thing?
* Is this system fixed REALLY?
* Is the fact that the LAN light is blinking an indication of a problem?
Please advise, and fair warning that while I can follow basic directions, I don't really know much about programming - you don't have to dumb it down to the point that I'm six, but maybe pretend I'm....twelve. (I may not know what a particular thing is, but if you describe where to find it, I'll be able to follow instructions.)
Help.
Kim W.
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duenor @ 3rd Jan 07:44PM:
Re: The Continuing Saga of the New DSL
call 877 722 3755
say to the autobot, "Fix your Internet"
hope to speak to my mexican buddy and not some indian in well, india
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