[Connectivity] My area's Comcast + Xbox Live = :(

said by gar187er :

why are spending all this money!?!?

run a ping test by itself....

then run one while online with your xbox....
what are signals like?

also your hosting is based on latency, not bandwidth...

said by gar187er :

i know what you said in your first post, but your missing alot of troubleshooting...

ping anywhere....ping yahoo, google, doesnt matter first time....

said by NSA_CIA :

Does deactivating McAfee make any difference to your slow downs?

Does uninstalling McAfee make any difference to your slow downs?

said by gar187er :

what are you using for your DNS?

and are those through your router?

if so how bout direct connected to modem?

said by baineschile :

When I switched to OPENDns, and made the Xbox traffic priority on my router, it made all the difference in the world on Live.

I would recommend the same.

said by mikeshoup :

Sounds like the problem is on your cable connection since you say connecting the X-Box directly to the modem reproduces the same results.

Login to the router's web interface (192.168.100.1) and post the signal levels. That's a start.

said by PerfectCode :

Well someone from Comcast was "supposed" to call me over half and hour ago. I am trying to see if I can get a dedicated line from the tap to the modem to see if that fixes everything. Considering we pay over $200/m and have a lot of TVs using cable SD and HD in the house, etc...

said by gar187er :

he said he 'bought' another...

but he still hasnt posted pings while he gaming yet as i asked 2 last night....

said by PerfectCode :

said by gar187er :

he said he 'bought' another...

but he still hasnt posted pings while he gaming yet as i asked 2 last night....

Yes, I have tried multiple Xbox 360s.

Oh, you dont know. Xbox Live has been down for maintenence. Should be back up in about 6 hours.

said by beachintechYour signals are fine, that won't fix anything. The fact that you think you are entitled to anything 'extra' because of what you pay per month makes me sad. Unless you are a business customer, you are at the same level as everyone else who pays their bill.

Do you have any friends with a different XBOX they could bring to your location and try? There is a possibility the problem lies with the xbox itself and the built in network adapter.

Do you see problems like this with any moderate traffic when using a computer? Downloading files, online gaming, etc.? You should if the problem is with the connection itself.

said by beachintech :

said by PerfectCode :

said by gar187er :

he said he 'bought' another...

but he still hasnt posted pings while he gaming yet as i asked 2 last night....

Yes, I have tried multiple Xbox 360s.

Oh, you dont know. Xbox Live has been down for maintenence. Should be back up in about 6 hours.

Ok, then post some pings and trace routes while you are gaming and seeing the issue,

Thanks for the heads up about XBL. Some of us have to work rather than game :)

said by wanger :

Buying more electronics isn't going to resolve your issue. If you have the same issue with an eMTA, a moto 6120, and a moto 5129. Also, the issue is persistent regardless if you a connected via router or connected directly to the modem. Even if you have the same issue on a PC or the 360, it seems like it is some sort of setting or hardware issue. I don't think that 3 different modems would cause the same problem. However, it may be Comcast,but here are a few methods you can utilize to verify if it is a local Comcast or hardware issue. Have you tried taking your 360 to a friend's house who uses Comcast to verify if it's a local network issue or possibly a hardware issue. Hopefully someone within the same area as you. Or, have you asked a friend who as a newer laptop/pc to come over and try your internet connection to see if it is actually Comcast. These are just suggestions that you can use.

said by PerfectCode :

said by EG :

.

I see... good to hear you are enjoying them.

said by EG :

said by PerfectCode :

said by EG :

.

I see... good to hear you are enjoying them.

I enjoy helping people that need it to the best of my abilities and my capabilities no matter what the venue may be..

said by DarkLogix :

See if your router has some QOS settings to give priority to XBOX data

on mine I used to lag when running a torrent with the connection limit set to 100 but now its good

said by gar187er :

and it does apply cause he doesnt get that latency is what gives your host ability....

said by gar187er :

but it doesnt mean people dont have better latency then him!! especially if something is fubar with his xbox connection...could be something as simple as an ethernet wire to his xbox....

said by pfsmith :

Pardon me, but the pings to google.com, yahoo.com and xbox.com all appear to be reasonable (unless I missed something).

The one to comcast.com that times out starting on hop 4 looks funny/bad, but that's it.

I've had similar experience myself... I play a lot of XBOX live and I've found that my games aren't very good these days. But, I've checked and rechecked my Comcast connection and find that it's functioning quite well.

Playing on XBOX live should take very little bandwidth. Having 7Mbit upload should occasionally get you host, depending on the game. But, it's not bandwidth that really matters... it's latency (ping). If your box is not the best latency to *all* of the players in the game then you don't get host. That means that there's geography involved - well, at least network geography, anyway.

Also, here's something else to consider: I've played a lot of HALO (both 2 & 3). There is a problem, imo, with the matchmaking system for HALO... as you rank up, the available games tends to diminish, resulting in reduced game quality (imagine yourself on the right side of the bell curve of ranks - that's a limited population). This is because of restrictions to the matchmaking process. So, basically, as you max out your rank in a playlist, the quality of games declines. I don't think anyone anticipated this, but the result is that good players create second and third accounts with fresh ranks *just* so they can get better games again.

As far as I know this effect will be seen on any XBOX live game that utilizes the "True Skill" ranking system. Since I only play HALO, I don't know what other games this applies to.

So, maybe this applies to your situation, I dunno. Just some things to think about.

Edit: fixed typo

said by gar187er :

WAIT dude....now your changing your story!!!!!

quote:
I'm sorry you are saddened by me trying to see if I can get a dedicated line from the street to my modem (that I would pay for).

Problems are the same when using a computer and streaming HD video on youtube, or downloading something, etc.

and then...........

quote:
I dont have much (if any) issues on my PC with regards to internet.

so get your stories straight....

said by evo7 :

Run a Line Quality test.

said by pfsmith :

Yes, it is possible that he has a bad ethernet cable from his modem to his XBOX, or that the XBOX itself is the problem. But, at one point he believed that his PC had the same problem - so he's blaming Comcast. All I'm trying to do is point out that it's not likely Comcast's problem (given the data he's provided) and that there are other reasons for him to be getting laggy games with XBOX live.

And, if he did have a problem with his XBOX or it's ethernet cable then I would expect him to not even be able to connect to XBOX live in the first place (at least not consistently) let alone get into a game. Or, he would be getting dropped from games an a regular basis. I'm pretty sure he's run a simple connection test on his XBOX. If he passes that then I doubt that the problem, as he's described it, is inside his house or with Comcast.

said by PerfectCode :

I must say, I agree with all of you guys and fully understand your perspectives. This just makes NO sense (if very very little).

The unfortunate thing is that none of you can be here to see what happens on the screen. So effed up that everything looks "okay and normal" EXCEPT for when you play a game on Xbox Live.

said by beachintech :

That especially makes me think that you may indeed have a problem with your xbox hardware.

said by KYL :

I have yet to see any mention of you having a tech come out to your house and take a look or you even reaching out for help on the Comcast network side...

Maybe call in..see if you can get someone out. Maybe there is noise in your node amongst other things and upgrades that we are doing right now.

said by gar187er :

what has been found/done!?!?

your not giving a lot of information...

said by FrostyMelon :

Is your NAT on strict with the 360? I do not see that mentioned anywhere.

said by wanger :

It still seems like it is a hardware issue w/ the 360. Comcast has pretty much done their part in making sure you have a quality signal. Now it is your part to do yours. Instead of getting frustrated, take the 360 somewhere else to test the connection. Be surprised how many problems are a person's hardware. One thing you see on here is a lot of issues with a person's 360 having latency issues and not many issues w/ a PS3. (I may be wrong about the PS3, but don't see many posts on here with them having problems.)

said by gar187er :

no...he he went back on his statement, which i pointed out...and still hasnt been clarified as to if he does has surfing issue on his PC...

quote:

quote:
I'm sorry you are saddened by me trying to see if I can get a dedicated line from the street to my modem (that I would pay for).

Problems are the same when using a computer and streaming HD video on youtube, or downloading something, etc.

and then...........

quote:
I dont have much (if any) issues on my PC with regards to internet.

so get your stories straight....

said by PerfectCode :

I'm sorry you are saddened by me trying to see if I can get a dedicated line from the street to my modem (that I would pay for).

Problems are the same when using a computer and streaming HD video on youtube, or downloading something, etc.

said by FrostyMelon :

...don't think it's lag, his pings/etc are fine. He mentions 'trouble connecting to games'... ;)

said by PerfectCode :

I mean, on a speedtest to the closest server to me (less then 50 miles) I often get over 30ms...

said by PerfectCode :

said by FrostyMelon :

...don't think it's lag, his pings/etc are fine. He mentions 'trouble connecting to games'... ;)

So do any of you think I should be getting better results on pings and stuff like that due to the equipment I have bought over the year? Such as having the DOCSIS 3.0 SB6120 modem, D-Link DGL 4500 gaming router, all Cat6a 550Mhz ethernet cables, new coaxial cables, etc?

I mean, on a speedtest to the closest server to me (less then 50 miles) I often get over 30ms...

said by beachintech :

said by PerfectCode :

said by FrostyMelon :

...don't think it's lag, his pings/etc are fine. He mentions 'trouble connecting to games'... ;)

That router - I have seen hit or miss (you had the dlink gaming router right?), cat 6 cables are pointless (hope you didnt pay too much), and I hope you are using a comcast provided coax cable.

When you have computer problems, is it connected directly to the modem? Can you post some trace routes and pings while you are doing some heavy downloading / uploading?

Trying to see if traffic constantly flowing is killing something with your connection.

said by PerfectCode*sigh* Not to sound rude but this is all very old news for me. So please dont take that as being me being rude.

I have created multiple Xbox Live accounts and get the same exact problems, lag, seldom get host, and barely find games. It used to be so I could never find a game even when directly connected to the modem. So I would just sit there for hours trying to get at least one game and often times it would say "1 game found" and just put me in a lobby waiting by myself waiting for others to join.

said by baineschile :

Different Xbox accounts have nothing to do with connection, nor does the game you play (cmon, I am a brig on halo 3). You just have to tweak all of your settings on your router and xbox (open NAT, priority QoS settings).

If you are really concerning, have your ISP come out and do a line quality test to see what the up and down power levels are closer to the pole.

said by PerfectCode :

I dont have much (if any) computer problems with regards to internet. It seems pretty normal for a 30Mb/7-10Mb connection.

said by beachintech :

said by PerfectCode :

I dont have much (if any) computer problems with regards to internet. It seems pretty normal for a 30Mb/7-10Mb connection.

You said earlier you were seeing issues streaming video and such. Now you have no issues?

said by wanger :

To answer your question on your equipment... Your D3 Moto 6120 is a quality modem for D2 or D3 speed tiers. However, it is especially designed for multichannel bonding for the D3 speeds.The 6120 has a nice Ethernet output, when you are connected to a Gigabit connection it lights up blue, if not it is yellow(i think.) So, if you aren't really using it properly it is kind of a waste. As for the D-Link N router, it has 1 Gigabit wan and 4 Gigabit lan ports. Unless you are using Gigabit Ethernet cards or Wireless N cards, your router may only perform at a 10/100 speed. It may have improved speeds for throughput but not being utilized for everything that it can provide. As for the Cat6, that is a waste were a quality Cat5 works just as well. The Coax, as long as it was provided by Comcast it should be ok...

Now to answer your real question on the equipment that you purchased. They are all good products. However, the one main thing you have to do is properly set-up the devices for your network. If you there is a misconfiguration somewhere, then you will experience problems. I don't think that the 360's Ethernet card is a Gibabit card or you're able to get a wireless N adapter for it either. So, the hardware you have isn't bad, but you need the proper hardware on your other equipment to utilize the new speeds you require. Hope that helps, I am sure others on here can explain in more detail or hit issues I may have missed...

said by KYL :

So this thread just died...

Has anything happened in the last few days?

said by jsgiv :

Don't know if it's related or not - but I had some issues during the install that caused slowness as well - due to the way the router shaped the traffic. The PowerBoost technology causes funky issues with the DLink QoS engine. I have the DIR-655 - pretty sure that it has the same settings as the DGL 4500.

Changes that I made....

On the "Advanced -> QOS Engine" screen - by default the "Automatic Uplink Speed" is usually checked - uncheck this item - and then in the "Manual Uplink Speed" set it to *higher* than your best PowerBoost Upload speed via average speed tests (i.e. I have a 12/2 - and average 15/10-16/11 on speed tests @ speedtest.net - so I've set my Manual Uplink speed to 15000 kbps) - Ensure that the "Connection Type" is Cable/Other broadband as well.

Again - it may not make a difference or may not apply to your situation (considering you're also having issues with a direct modem connection) - but it's worth a try at this point (assuming you can modify all of these settings in the DGL 4500) - We noticed the issue during the installation - as when doing speedtests via straight connection to the Cable Modem - it was super fast - with the averages quoted above. When I placed the router into the mix - the downloads were ok - but the uploads only averaged around 1-2 Mbps - with the ping affected as well (higher).

When I fixed it - the Tech wanted me to show him what I did - so that he could fix it on future installs as well. This was the first SB6120 that he had installed (had purchased it) - so he was impressed with the speeds - especially with the upload.

said by PerfectCode :

Well, I am just waiting, going to buy another Xbox 360 since Comcast thinks it's my Xbox 360s. So I am going to buy another one to see how things run...

said by EG :

said by PerfectCode :

Well, I am just waiting, going to buy another Xbox 360 since Comcast thinks it's my Xbox 360s. So I am going to buy another one to see how things run...

Are you exchanging or buying ?

If you are buying another one, you must have money to burn, or have blind faith in CC's determination..

said by PerfectCode :

Well this is disappointing.

Set up the new Xbox 360 Arcade (manufactuer date of 2/22/08) and 120GB HDD and I do see some improvements with the Xbox Guide. The Xbox guide loads quicker, switches blades quicker, and loads gamer pictures quicker. But I still have the lag in matches regardless of who is in them, havnt got host in a game yet either. Will do more playing...

said by jsgiv :

Stupid question - but is this a single game that you're experiencing lag on? or ALL games?

said by Wykked13 :

What does this mean? I can still access them on my computer, but through the command prompt, I get nothing.

said by funni64 :

dude why would you ever buy another 360? the problem is that you probably don't have to ports opened up on your router, and that other computers are on. I game a ton too (and pay a buttload for the best Comcast speeds) and as soon as my brother goes on the internet, you can expect to lag out of your Halo 3 game. The trick is (unfortunately) to disable internet on the other computers you got running (including yours) and you should see a difference. I guarantee you that this will work. Also make sure everything is sorted out regarding static/dns. Then my friend, you can expect to get host in your favorite games (it's amazing to have host on Snipers playlist in Halo 3).

Hope I've helped, tell me if this works at all!!!

said by Wykked13 :

What is the DOCSIS 3.0 modem. Does it cost extra, and what are the benefits? I'm running the fastest speed available in my area, which is the 16/8(?) tier. Would it be beneficial for me?

said by Wykked13 :

Should I try upgrading the firmware?

said by nate1234 :

I have similar issues with my Ultra tier, speeds bounce up and down, and occasionally hit 30 Mb/s. I cant yet afford the 50/10 tier :( ... maybe we will see another price drop soon :)

said by PerfectCode :

PS: Sorry for not replying much, still been busy with other stuff. :(

said by PerfectCode :

Ha, my upload speed isnt even reaching above 0.26Mbps despite all of the signals looking normal.

I just got 14Mbps for the download on a speakeasy speedtest to Seattle, WA... >_>

said by beachintechI've heard the Speakeasy Seattle server has had a lot of upload issues over the last week.

You should ALWAYS use more than one source to measure actual speeds. Try speedtest.net or the comcast speed test site to give a comparison.

said by PerfectCode :

... why did you post that?

said by Ted Sheckler :

said by PerfectCode :

... why did you post that?

Is it not self-explanitory?

said by beachintech :

Sorry - I have no way of knowing that. When you make blanket statements about an issue you seem to be having, I have to start somewhere :) .

I spend a lot of time every day dealing with issues where that would not be common knowledge when assessing a problem or service level.

said by nate1234 :

Make your own thread. Post this info: »Comcast High Speed Internet FAQ »How To Get Help!

said by netcool :

Have you tried contacting Microsoft to see if there is anything they can do from their end to track the problem down?

»support.microsoft.com/kb/909817/en-us

Since your traceroutes look fine to other sites it's going to be hard to track down the issue unless you can find out the IPs that your xbox is connecting to. You could try using Wireshark to figure out what IPs you are connecting to and see if there is excess latency to them.

»searchsecurity.techtarget.com/ti···,00.html

Also if you are paying for the 50/10 tier and cannot get close to your provisioned speeds you need to call Comcast out or post in the Comcast Direct forum to get someone to help you out. I assume when you did your speedtests you did them sans router, if you didn't you should remove the router and try them again.

said by netcool :

Here are some steps that you can use to try to resolve the problem. If you cannot resolve the problem yourself, please contact Xbox Customer Support by visiting the following Microsoft Web site:
»www.xbox.com/support/contact

If you've tried everything else this might worth a shot. And again you need to call Comcast and have them address your speed issue. You're paying for 50/10 service afterall, it's not unreasonable to call and complain until they address that.

said by beavercable :

Comcast cares its just us techs havent been able to figure out what exactly is causing the noise that screws up d3. My professional oppinion suggests you downgrade to 16meg as it is more than capable of running xbox live.

said by beavercable :

If you get another tech to come out get his supervisors buisness card so you can call him directly. It drives em crazy. I love doing it to mine. Seriously though you want the direct line so they can see what you are seeing when you have the issue as you are experiencing it. Also you may have said it are you trying the speedtest.comcast.net site? Not that it makes a difference but just to give you more ammo. And in case you're wondering I handle the westside of town (beaverton, hillsboro, st helens, forest grove, banks, tigard, tualitin, wilsonvile, and sherwood)

said by nate1234 :

Even if making your own thread wont help much, you wont be hijacking someone's thread

said by nate1234 :

Email We_Can_help@cable.comcast.com or tweet @comcastcares, @comcastbill, @comcastmelissa, @comcaststeve, @comcastscott, @comcastdete, @comcastgeorge, @comcastsherri, @comcastbonnie -dont tweet all of them, I recommend bill or steve

said by drugrep :

I haven't read all the replies, I'm too lazy.

Any chance there is a cheapo splitter being used somewhere?

Those junk $4.95 splitters can't carry the bandwidth.

Is your firmware updated on your router?

said by nate1234 :

Well, just keep trying, be resilient. They will eventually get you issue fixed

said by AVonGauss :

An alternative to sending tweets would be to open up a post in the Comcast Direct forum »/forum/comcastdirect here or you could send an e-mail to we_can_help@cable.comcast.com. The same group that monitors the Twitter accounts monitors the Comcast Direct forum and the e-mail address.

Some Random Thoughts

1) They will most likely want to send another tech out, even if it seems redundant, its just the way the system works.

2) If certain TV stations are tiling with regularity, especially during the times when a tech would be visiting, that might be a good reference point for the tech.

3) If you are experience the problem more in the evening hours, up until about 10 pm, using Twitter you may be able to get someone to take a look when the problem is occurring which might give them an idea of the underlying issue.

said by PerfectCode :

So here's a question for you, why would I still be having these issues despite the signals looking fine?

I mean, a tech litterally said the signals were fine, walked inside and looked at the TV, and there was tiling.

said by AVonGauss :

If I could answer that question with any surety, I would be able to tell you what the underlying problem is... ;) Its also worth noting, the meters the techs use are far more accurate and have a greater capability to diagnose a multitude of issues than just the modem signal page. Tiling on a digital channel, unless its coming from the source, is not normal and just gives the techs another avenue and frequency to pursue. If you do decide to post in the Comcast Direct forum, I would also include a link to this topic for their reference.

said by PerfectCode :

So far no response, not suprising I suppose.

Edit: It seems like Comcast employees either dont respond (with the exception of few) because they are busy, or dont want to get "owned" so to speak. If they would like to "own" me, by all means, reply.

said by AVonGaussConsidering it doesn't seem like Comcast has responded to any messages in the direct forum so far today, they might be just having an unusually busy day.
[/BQUOTE :

So it appears.
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nate1234 @ 13th Aug 07:21AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

Yea, About 6 members of the twitter team havent tweeted since the 10th, i guess their busy
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PerfectCode @ 13th Aug 01:50PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by nate1234 :

Yea, About 6 members of the twitter team havent tweeted since the 10th, i guess their busy

Looks like Steve replied to some peeps today... but not me.

Edit: Now a reply from Steve.
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PerfectCode @ 13th Aug 04:22PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

Just replied back to Steve with a decently long post...

Edit: Random question to anyone, do you think subscribers of HD bundles and whatnot should have to pay to use those big bulky HD boxes each month? Seems to me like in this day and age, it should come standard. Maybe my expectations of that specifically is too high though, let me know.
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PerfectCode @ 13th Aug 08:49PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

Here is a link to my H3 fileshare btw if you want to see videos that I have and havnt been able to render: »www.bungie.net/stats/Halo3/FileS···ect+Code
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anon @ 13th Aug 10:38PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

anyone new moved into the neighborhood since the problem started? If someone is constantly torrenting it would cause the issues you describe, when I leave my linux distros+ other perfectly legal files uploading while trying to play it messes my gaming up. I know it isn't in your LAN, but maybe someone is clogging up your node?

btw - i just read through the entire thread
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PerfectCode @ 13th Aug 11:14PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by SSIJim :

anyone new moved into the neighborhood since the problem started? If someone is constantly torrenting it would cause the issues you describe, when I leave my linux distros+ other perfectly legal files uploading while trying to play it messes my gaming up. I know it isn't in your LAN, but maybe someone is clogging up your node?

btw - i just read through the entire thread

I have no idea if someone new moved into the neighborhood when the problem started. If they were clogging up the node I would hope Comcast would stop them.

At this point in time it seems like since I am the only customer able to confirm it's poor quality, Comcast doesnt care if everybody else is satisfied with them being to check their email each evening while I have a horrible connection+tiling on TV.

I am 200% certain that the quality of the connection to my house is pretty poor. Yet, some people at Comcast dont want to accept that as a possibility. Be nice if they could just be caring humans, but I guess sometimes it is too much to ask for?

I dont know how anyone at Comcast could be very proud of the service coming to my house at the moment. But as long as they get paid I guess...
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dipweed23 @ 14th Aug 01:14AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

In most respects I can kinda agree with ya there.
Comcast doesn't have that much competition in certian areas, not a large number of subscribers in others, so they don't HAVE to provide excelent customer care, as long as they are for the most part doing okay. I would highly suspect that if FIOS was availabe in my area, Comcast would do much more to solve issues such as this, as they have REAL competition there. Face it, sub 2Mbit anything is NOT real competition aganst 16 cable.
I have been a happy subscriber for 5-6 years now, but this last month is really making me consider finding other options for internet, and maybe a cheaper TV option too.
Best thing to do is ask neighbors who have same service if they have been expeiencing any of the same issues with Comcast and if so, to start calling and complaning about it. Could be as simple as a "loose connection" somewhere on THEIR end (they always tell us to check the connection).
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PerfectCode @ 14th Aug 05:05AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by dipweed23 :

In most respects I can kinda agree with ya there.
Comcast doesn't have that much competition in certian areas, not a large number of subscribers in others, so they don't HAVE to provide excelent customer care, as long as they are for the most part doing okay. I would highly suspect that if FIOS was availabe in my area, Comcast would do much more to solve issues such as this, as they have REAL competition there. Face it, sub 2Mbit anything is NOT real competition aganst 16 cable.
I have been a happy subscriber for 5-6 years now, but this last month is really making me consider finding other options for internet, and maybe a cheaper TV option too.
Best thing to do is ask neighbors who have same service if they have been expeiencing any of the same issues with Comcast and if so, to start calling and complaning about it. Could be as simple as a "loose connection" somewhere on THEIR end (they always tell us to check the connection).

Yeah, things used to be great for the most part. All anyone could ask for based on what they provided.

I have asked some neighbors, and they have just said the internet goes out sometimes. They are all casual web surfers who dont use the internet much at all...
I have checked my close neighbors speeds directly to their modem and they were not getting the speeds they were paying for, something I think I posted on here about somewhere.

But yeah, here it is either Comcast or Quest DSL. Quests fastest speed atm here is like 7Mb down/1Mb up. Funny, just from going over to one of my neighbors house (who have Quest DSL) it seems like web pages load faster for them.

But meh... this is all an unfortunate mess.
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PerfectCode @ 16th Aug 09:06PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

Well the cool Comcast tech I was talking to yesterday named John said there is around 800 houses on my node (not all have triple play bundles of course). You guys think that is too much and might be a cause as to why I dont get the provisioned speeds for the Extreme 50 tier?

Also, the guy on JTV who has "working right" Comcast (from Portland) is in SE... so a different part of town.
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PerfectCode @ 22nd Aug 03:22AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

Verizon FiOS please? This is so stupid.
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PerfectCode @ 27th Aug 03:24AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

Well guys, since Comcast doesnt put out Extreme 50 speeds in my area (even though they offer it...) they suggested I downgrade to the Ultra tier again... so I did.

Cool beans.

Now I just need to get the capture card so I can set up a stream.
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fraguh @ 30th Aug 11:25AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

I Play halo 3 competitively as well... and i have attended events for it... last winter-about mid June i pulled host in halo EVERY SINGLE game basically, and it was 5 bar green bar for everybody... no matter where they lived... as long as it was US... but i still took host over foreigners... This was at my "old" house with a 10Down 2Up Connection..

Then i moved because my parents got divorced to a new home with 12Down and 4Up connection... Pulled host every game same thing as before. Then One morning BAM... gone no more host... not for a long time.. I was pissed... so over the time between now and they i:
Bought a new Xbox
Bought a new Cat6 cable
Bought a New 250 Dollar Router
Got a New DOCSIS 3 Modem
Upgraded to 50Down 10 Up
Had all the Coax lines replaced
Had the Coax signal levels checked
Replaced a line from the street pole to the house
Called Comcast a Million Times
Had Way Too Many Techs come to my house

that was a few months ago... now i have managed to get a few host pulls in all the games i have played... and the game always starts out Yellow Bar for everybody... then slowly works its way to a very good full bar green bar. I play every single game if not my host 1 bar off full... and so does my friend who lives about 30 minutes away..(he has the same story as me except his is a little mini story starting when i stopped pulling host to about now).

I have tried connecting to the modem directly so thats no the problem... o and My ping is 7ms(

)

might edit this if i think of something new that i can complain about
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PerfectCode @ 31st Aug 07:35PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by fraguh :

I Play halo 3 competitively as well... and i have attended events for it... last winter-about mid June i pulled host in halo EVERY SINGLE game basically, and it was 5 bar green bar for everybody... no matter where they lived... as long as it was US... but i still took host over foreigners... This was at my "old" house with a 10Down 2Up Connection..

Then i moved because my parents got divorced to a new home with 12Down and 4Up connection... Pulled host every game same thing as before. Then One morning BAM... gone no more host... not for a long time.. I was pissed... so over the time between now and they i:
Bought a new Xbox
Bought a new Cat6 cable
Bought a New 250 Dollar Router
Got a New DOCSIS 3 Modem
Upgraded to 50Down 10 Up
Had all the Coax lines replaced
Had the Coax signal levels checked
Replaced a line from the street pole to the house
Called Comcast a Million Times
Had Way Too Many Techs come to my house

that was a few months ago... now i have managed to get a few host pulls in all the games i have played... and the game always starts out Yellow Bar for everybody... then slowly works its way to a very good full bar green bar. I play every single game if not my host 1 bar off full... and so does my friend who lives about 30 minutes away..(he has the same story as me except his is a little mini story starting when i stopped pulling host to about now).

I have tried connecting to the modem directly so thats no the problem... o and My ping is 7ms(

)

might edit this if i think of something new that i can complain about

What router did you get?

Well at least you get much better speedtest/ping results then me.

But yeah, for some reason Comcast is failing miserably in my neighborhood.
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kILLDR3n @ 31st Aug 10:46PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

on cod4 do you randomly get connection interrupted when no one else does or drop red bar?? (assuming no one else in your house is downloading or uploading anything) its been happening to me lately and I've configured all my router and modem stuff correctly and don't what the fuck is up. I've been noted that it may be the cable wiring for my house to the cable drop. it is hell to fix that.
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fraguh @ 1st Sep 10:09PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

router is a linksys WRT610N
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PerfectCode @ 14th Sep 02:04AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by fraguh :

router is a linksys WRT610N

Cool. I was thinking about getting one of those and a couple other Linksys by Cisco routers.

Comcast ftl.
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PerfectCode @ 30th Sep 06:32PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

Well, I've had enough Comcast. Now I just need to move to a different area.
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tonix @ 30th Sep 06:37PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

lol comcast is coming to my house tomorrow so hopefully i can get a new modem like the lady said and get host every game like i usually do. warrior status here i come
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anon @ 30th Sep 09:15PM:
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divefox @ 12th Oct 06:24PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

Try a different 360. Seriously. If you've been "playing since it was in beta", you likely have a Xenon mainboard. They can experience intermittent issues, and I have a Xenon (mfg date 08/2006) that acted like yours did - right before it did the Red Lights Of Death.

You are getting noise and other problems on the "digital backbone" of the unit, because either the CPU, GPU, or another component on the "digital backbone" is about to kick it. $5 says you have an E-74 or Red Lights Of Death before the end of November.

You say you have a PS3 - How is IT performing versus the 360?
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mig288 @ 13th Oct 11:24AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

Ever since I upgraded to the Docsis 3 connection, my online gaming has suffered. I have a PS3 and disconnect a lot compared to when I had my trusty old Sb5100. Perhaps it's a Docsis 3 problem.

Thoughts?
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PerfectCode @ 17th Oct 05:13AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by divefox :

Try a different 360. Seriously. If you've been "playing since it was in beta", you likely have a Xenon mainboard. They can experience intermittent issues, and I have a Xenon (mfg date 08/2006) that acted like yours did - right before it did the Red Lights Of Death.

You are getting noise and other problems on the "digital backbone" of the unit, because either the CPU, GPU, or another component on the "digital backbone" is about to kick it. $5 says you have an E-74 or Red Lights Of Death before the end of November.

You also need to take a pill or see a shrink or something. Comcast is robbing you because you can't play Freeburn Online or whatever kids play these days? Go outside - the resolution is MUCH better.

You say you have a PS3 - How is IT performing versus the 360?

Lol.

No, I have been playing Xbox Live since beta in 2002. Not an "Xbox 360 beta". I have 5 working Xbox 360s, none of which provide better results.

I do have a PS3 as well. It too performs sub-par/craptacular. For example, while playing online on Uncharted 2 it will often lag so bad that I wont be able to move and other people will be standing in place, then they will be shown as running super super fast towards me and kill me. Doesnt happen to anyone else I have asked.

Fact is, Comcast is crap in my area of town and I have to deal with it.
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divefox @ 17th Oct 12:50PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

I wish I had your problems! Perhaps a post on the Comcast Direct forum would get you some help, or since this is your business, you could get a TDM line like a fractional T3 service. Sell some of those five XBoxen to get the initial months' service fee. After all, only the best for gamers.
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PerfectCode @ 17th Oct 05:05PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by divefox :

I wish I had your problems! Perhaps a post on the Comcast Direct forum would get you some help, or since this is your business, you could get a TDM line like a fractional T3 service. Sell some of those five XBoxen to get the initial months' service fee. After all, only the best for gamers.

Yeah, I would like to get a T1 service or something similar but the problem I have with doing so is that the providers dont make it easy to find out who they are and where their service is available.

...
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divefox @ 17th Oct 07:17PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

Call your ILEC, ask for a quote. Speakeasy offers T-lines in Portland too, IIRC. Try Covad and Level(3) as well. I think Speakeasy is only $389 a month for a T1.
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PerfectCode @ 17th Oct 10:55PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by divefox :

Call your ILEC, ask for a quote. Speakeasy offers T-lines in Portland too, IIRC. Try Covad and Level(3) as well. I think Speakeasy is only $389 a month for a T1.

What a deal!

I'll look into it.
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divefox @ 18th Oct 05:50PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

Glad I could be of help; like I said, I wish I had your problems!
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PerfectCode @ 25th Oct 09:23PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by divefox :

Glad I could be of help; like I said, I wish I had your problems!

I wish you or someone else had my problems too. Wanna trade?
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divefox @ 27th Oct 07:44AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

Sure, bring your gaming PCs and five xboxes over here, and we'll trade problems. I'll cope with Comcast problems while I whomp up on some neophytes on Team Fortress 2.
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PerfectCode @ 29th Oct 04:40PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by divefox :

Sure, bring your gaming PCs and five xboxes over here, and we'll trade problems. I'll cope with Comcast problems while I whomp up on some neophytes on Team Fortress 2.

Sounds like another good deal.

On a related note, do any of you know how to lower pings? I dont like my pings being as high as they are. (32ms on Comcasts own server less then 5 miles away with the fastest fast! Lame!)
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EG @ 29th Oct 04:59PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by PerfectCode :

On a related note, do any of you know how to lower pings? I dont like my pings being as high as they are. (32ms on Comcasts own server less then 5 miles away with the fastest fast! Lame!)

Keep complaining to Comcast.
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anon @ 29th Oct 05:09PM:
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netcool @ 29th Oct 05:09PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

How about posting some traceroutes?
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anon @ 29th Oct 05:53PM:
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beachintech @ 29th Oct 07:07PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by PerfectCode :

said by divefox :

Sure, bring your gaming PCs and five xboxes over here, and we'll trade problems. I'll cope with Comcast problems while I whomp up on some neophytes on Team Fortress 2.

Sounds like another good deal.

On a related note, do any of you fancy pants know how to lower pings? I dont like my pings being as high as they are. (32ms on Comcasts own server less then 5 miles away with the fastest fast! Lame!)

It will make absolutely no difference in anything you are doing to lower the response times by 10ms.
--
Tech at the Beach.
I speak for myself, not my employer.
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PerfectCode @ 31st Oct 12:30AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by beachintechIt will make absolutely no difference in anything you are doing to lower the response times by 10ms.

I disagree, but thanks for your opinion too.

PS: Why only 10ms?...
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anon @ 31st Oct 12:44AM:
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divefox @ 31st Oct 07:02AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

BOY, THE LAWS OF PHYSICS DON'T CHANGE FOR YOU HAY-LOW PLAYERS. LIGHT TRAVELS AT 50,000 MPH, AND THAT'S THE LAW.
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hiptechboy @ 31st Oct 12:50PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

*cough* actually its ~670 million mph
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PerfectCode @ 31st Oct 08:01PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by divefox :

BOY, THE LAWS OF PHYSICS DON'T CHANGE FOR YOU HAY-LOW PLAYERS. LIGHT TRAVELS AT 50,000 MPH, AND THAT'S THE LAW.

^_^
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divefox @ 2nd Nov 06:20PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by hiptechboy :

*cough* actually its ~670 million mph

When I write in all quotes, in a tone different from my normal writing, that's called sarcasm. I wanted to write more about how Jesus ran faster than light while walking on water, but I decided I enjoy not being banned from BBR.
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hiptechboy @ 2nd Nov 07:33PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

I know. *cough* was my way of sarcasm too :D
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RiotGrrl1988 @ 3rd Nov 09:34AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

I'm guessing Comcast is still not being good for you. Why not change ISPs? But I do believe it might have something to do with your equipment.

I get around 30.6 down and 3 up and that's more than enough for me to game on XBL (which I do a lot). I'm just using a normal Arris modem and an old Belkin Wireless G router and have not experienced lag in games (but that was after I set up a static IP, we'll get to that in a minute). I also have heard over on the Xbox forums that Wireless G routers are the best for gaming on XBL.

Did you set up your PC and 360 to have a static IP address? Just wondering, because it might just help. I know I used to have problems gaming before I set up a static IP.
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PerfectCode @ 3rd Nov 05:29PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by RiotGrrl1988 :

I'm guessing Comcast is still not being good for you. Why not change ISPs? But I do believe it might have something to do with your equipment.

I get around 30.6 down and 3 up and that's more than enough for me to game on XBL (which I do a lot). I'm just using a normal Arris modem and an old Belkin Wireless G router and have not experienced lag in games (but that was after I set up a static IP, we'll get to that in a minute). I also have heard over on the Xbox forums that Wireless G routers are the best for gaming on XBL.

Did you set up your PC and 360 to have a static IP address? Just wondering, because it might just help. I know I used to have problems gaming before I set up a static IP.

I would change ISPs, but as is the case in a lot of areas, there simply isnt any competition.
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beachintech @ 3rd Nov 08:45PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by PerfectCode :

I would change ISPs, but as is the case in a lot of areas, there simply isnt any competition.

Yes there is, you just don't want to pay for the type of connection you really seem to think you need. Tripple 9's are expensive.
--
Tech at the Beach.
I speak for myself, not my employer.
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PerfectCode @ 4th Nov 06:23PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by beachintech :

said by PerfectCode :

I would change ISPs, but as is the case in a lot of areas, there simply isnt any competition.

Yes there is, you just don't want to pay for the type of connection you really seem to think you need. Tripple 9's are expensive.

You call that competition? There is no competition here.
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beachintech @ 4th Nov 06:36PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by PerfectCode :

said by beachintech :

said by PerfectCode :

I would change ISPs, but as is the case in a lot of areas, there simply isnt any competition.

Yes there is, you just don't want to pay for the type of connection you really seem to think you need. Tripple 9's are expensive.

You call that competition? There is no competition here.

I would call competition any company willing to provide you internet access. So yes, you have options. Although I think you will see the same issues.
--
Tech at the Beach.
I speak for myself, not my employer.
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PerfectCode @ 6th Nov 06:23PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by beachintech :

I would call competition any company willing to provide you internet access. So yes, you have options. Although I think you will see the same issues.

My definition of competition differs.

Anyways, this result is Comcastic! »www.speedtest.net/result/614798195.png

Looks like something on the way up to Seattle is messed up.
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kenshinth @ 7th Nov 08:34PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

I have a feeling its one of the splitter's since u tried pretty much everything even the kitchen sink. Don't go by they are "Official" comcast splitter's I had major issue's at one point with my connection and the tech's couldn't even figure it out. Whether it being my PC, 360, or PS3 and in the end it was the splitter "They" put in that branch's the connection to the rest of the house. Which i figured out after i replaced it, Their splitter's are like $2-$4 MAX. I bought a $7 RCA one that was 5-2400Mhz Yes I know its kind of high but it was the only one the store had at the time. And never had any issue's until they started working on Docsis 3.0 here. So maybe try that since ur issue isn't really being resolved.
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PerfectCode @ 9th Nov 03:58PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by beachintech :

I would call competition any company willing to provide you internet access. So yes, you have options. Although I think you will see the same issues.

On this subject, sure having another company willing to provide people with internet access can be seen as competition. But for the price you pay, speeds you get, products you get, it is almost not at all competitive.
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PerfectCode @ 13th Nov 04:31AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

Well, I've been playing some CoD: MW2 lately and every time I get host everyone complains about it lagging. People even stutter across the screen, screen pauses for me, and other shenanigans.

Only the best for customers with the fastest fast!
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tonix @ 13th Nov 07:10PM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

dude i think your node is congested. because i got a sb6120 like a week and a half ago and i pull host like crazy in modern warfare 2
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PerfectCode @ 15th Nov 05:32AM:
Re: [Connectivity] My area's Comcast + Xbox Live = :(

said by tonix :

dude i think your node is congested. because i got a sb6120 like a week and a half ago and i pull host like crazy in modern warfare 2

I think it is as well, but of course, Comcast wont admit it...
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