Bell Entertainment (IPTV) Setup Page 3

Bell Entertainment (IPTV) Setup Page 3
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Norther @ 31st Oct 08:53PM:
Re: Bell Entertainment (IPTV) Setup

Well, their general number (1-866-797-8686) has a tech support line. They only offer you to leave a voicemail off-hour and if ALL your services are impacted the on-call tech will look into it.
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STN @ 31st Oct 08:44PM:
Re: Bell Entertainment (IPTV) Setup

Post in the direct forum. While I don't think any IPTV guys have necessarily been seen in there, they could still perhaps find someone to help you.

»/forum/sympatdirect
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anon @ 31st Oct 08:48PM:
msg deleted

deleted by a moderator
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STN @ 31st Oct 09:20PM:
Re: Bell Entertainment (IPTV) Setup

Drops a bomb then leaves :(
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andrewhaji @ 1st Nov 08:29PM:
Re: Bell Entertainment (IPTV) Setup

I just checked my router's setup page, and here's what I found:

Under "WAN Setting" you have to choose "VLAN + 2 PPPoE". Then, enter the following on the page that follows:

[Internet]
VLAN ID: 35
User Name: b1XXXXXX
Password: (your password)

[IPTV]
VLAN ID: 36
User Name: bell/wvXXXXXX@iptv
Password: (your password)

In the [IPTV] section you're basically entering your b1XXXXXX ID, but with a different prefix and the "@iptv" suffix.

I hope that helps!
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jfmezei @ 2nd Nov 03:10AM:
Re: Bell Entertainment (IPTV) Setup

Is the IPTV also PPPoE based ? I was under the impression it was DHCP based. Since it is the DSLAM which injects packets (it receives one stream for a channel and multicasts it to everyone on that DSLAM watching that channel), I have to wonder how PPPoE would be implemented (or is the PPPoE done by the DSLAM instead of the BAS for IPTV ?)
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flummox @ 2nd Nov 10:55AM:
Re: Bell Entertainment (IPTV) Setup

[IPTV]
VLAN ID: 36
User Name: bell/wvXXXXXX@iptv
Password: (your password)

In my case the "wvxxx" was the same as my "b1" - but the pass was different. They have to re-set remotely as I learned when I was having issues and reset the modem to "factory default".

Just a hard learned piece of device - if things are working don't try this. Takes the service down and leaves it down.
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STN @ 2nd Nov 11:08AM:
Re: Bell Entertainment (IPTV) Setup

There weren't instructions on how to populate your IPTV login/password in the CPE GUI? You had to have them do it remotely?
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andrewhaji @ 2nd Nov 08:11PM:
Re: Bell Entertainment (IPTV) Setup

When you first plug in the modem you're thrown onto a restricted VLAN. You can only access a special Bell setup page. Upon completing the setup page, your credentials are uploaded to the modem and you're granted full Internet/IPTV access.
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anon @ 3rd Nov 02:48PM:
Re: Bell Entertainment (IPTV) Setup

So based on what I'm reading, I know for certain the "additional" boxes can be connected via either coax or ethernet, but about the "main" box (the dvr)?

Does it HAVE to be connected via ethernet... or can it also be connected via coax? Or does it depend on the quality of the coax connection? Does anyone have their main box connected via coax?

Reason I ask is our main TV is in a room without any ethernet wiring. If it DOES require ethernet wiring, will the Bell install guys do it for you? Do they do a nice job (ie fishing through the wall, installing a jack), or do they do a crappy Rogers type job (ie staple it to the walls)?
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andrewhaji @ 3rd Nov 05:02PM:
Re: Bell Entertainment (IPTV) Setup

Each box can be hooked up with either Ethernet or coaxial. However, if you want to use coaxial, you have to connect the DSL modem to your house's coaxial wiring (so that the coaxial wiring in your house carries the TV signal).
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anon @ 3rd Nov 06:44PM:
Re: Bell Entertainment (IPTV) Setup

I have no problem with that.... since the coax was only used for my TV's anyway. And the modem will be down in the basement where all the wiring is...

Why is it however that some people say that the main DVR box needs to be connected to the modem via ethernet?
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jfmezei @ 4th Nov 04:59AM:
Re: Bell Entertainment (IPTV) Setup

Is it possible that the coax might carry 10-base-2 ethernet (the ethernet used before most here were born) ?

If you have multiple TVs, can they share the same coax run, or must they each have their own independant/separate coax ?

Since the set-top box needs to talk "data" to the remote IPTV server to select a channel, I doubt the coax would be carrying a simple channel modulated on channel 3 or whatever. And since I assume you can watch either SD or HD programming, there would need to be some ability to switch definition.

Does the 10.* IP address get assigned to the router who then NATs this to each set-top box, or does each set top box get its own IP address ?

If they use NAT, it becomes hard for the telco to control how many TVs are being used.
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andrewhaji @ 4th Nov 10:14AM:
Re: Bell Entertainment (IPTV) Setup

The coaxial cable doesn't carry a CATV signal--it carries an IP signal, exactly what the Ethernet ports would provide. It is based on HPNA technology, which should give you at least 100 mbps--the equivalent of the Ethernet ports.
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anon @ 4th Nov 10:32AM:
Re: Bell Entertainment (IPTV) Setup

said by gei :

will the Bell install guys do it for you? Do they do a nice job (ie fishing through the wall, installing a jack), or do they do a crappy Rogers type job (ie staple it to the walls)?

I would be interested in this as well as I might get the calls to do these.

One thing I can guarantee if they past is any indicator people shouldn't let them run anything inside their house or apt.
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rainor94 @ 11th Nov 12:42AM:
Re: Bell Entertainment (IPTV) Setup

Is their anyone here who has Bell Entertainment but doesn't have phone service from Bell?

I have Primus for my phone connection but every time I log in to "My Bell" and I scroll down to My Services I see Home Phone listed and Entertainment Service. Am I seeing phone services because they used a dry line to setup my IPTV or can I actually use this line?

I have the phone number for that line and I was told when I call customer service to give them that phone number.

Anyone have any Ideas?
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freejazz_RdJ @ 11th Nov 01:50AM:
Re: Bell Entertainment (IPTV) Setup

said by jfmezei :

Is the IPTV also PPPoE based ? I was under the impression it was DHCP based. Since it is the DSLAM which injects packets (it receives one stream for a channel and multicasts it to everyone on that DSLAM watching that channel), I have to wonder how PPPoE would be implemented (or is the PPPoE done by the DSLAM instead of the BAS for IPTV ?)

JF, the DSLAM can terminate PPPoE sessions. It does have Layer 2 and Layer 3 functions and I believe in can inject Multicast into a unicast L2TP session as well.
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