Terrible latency issues
Links: home · search · speed test · login · more ·

---

 
Links: Reply New Topic
Forums » US Cable Support » Cable users » Terrible latency issues

anon @ 1st Aug 05:13PM:
Terrible latency issues

Hello!

I just moved to Orlando and have cable internet through INC Group. Never heard of them so I was very skeptical, but the complex I live in only offers internet through them or Embark.

A day after I move in I start having serious latency issues. Below is my tracert to a server:

Tracing route to c-64-94-238-51.internap-atlanta.nuclearfallout.net [64.94.238.51]over a maximum of 30 hops:  1 1 ms <1 ms <1 ms 192.168.1.1 2 17 ms 28 ms 11 ms 10.1.1.1 3 11 ms 22 ms 32 ms 12.179.191.129 4 132 ms 113 ms 120 ms 12.88.167.117 5 254 ms 258 ms 263 ms cr1.ormfl.ip.att.net [12.122.143.6] 6 289 ms 192 ms 136 ms cr2.attga.ip.att.net [12.122.31.29] 7 237 ms 222 ms 249 ms gar1.atmga.ip.att.net [12.122.140.1] 8 * * * Request timed out. 9 237 ms 305 ms 268 ms border6.pc2-bbnet2.acs.pnap.net [64.94.0.75] 10 231 ms 250 ms 290 ms c-64-94-238-51.internap-atlanta.nuclearfallout.net [64.94.238.51]
So far my ISP has been no help at all. Is there anything I can do?

reply

---

koshoka @ 3rd Aug 09:15AM:
Re: Terrible latency issues

Looks okay until you hit 12.88.167.117 (ATT's) Are you playing WoW?
reply

---

anon @ 3rd Aug 10:30AM:
Re: Terrible latency issues

No, I play FPS games. Unreal, TF2, etc. Using VisualRoute it looks like my route goes all over the place. Makes absolutely no sense.
reply

---

JeepMatt @ 3rd Aug 12:13PM:
Re: Terrible latency issues

Looks like INC doesn't have enough bandwidth between it and the ATT connection in Hop 4.

That would lead to the huge increase in latency you are seeing.
--
"ONE team - ONE city - ONE dream!!"
reply

---

anon @ 3rd Aug 06:23PM:
Re: Terrible latency issues

Yeah, doing a whois of that IP gave me some emails so I've contacted them in hopes of figuring out what's going on. How would one go about fixing this issue?
reply

---

koshoka @ 4th Aug 08:10AM:
Re: Terrible latency issues

ATT has be notoriously sucky for some time now, I'm not aware of a solution for you, but if you figure something out, please let us know.
reply

---

Thank you for using lo-fi dslreports.com - report bugs
© 99-2009 silver matrix LLC