JD Power 2009 Telephone Customer Satisfaction Study

JD Power 2009 Telephone Customer Satisfaction Study
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cableguy @ 16th Sep 06:17PM:
JD Power 2009 Telephone Customer Satisfaction Study

cableguy @ 18th Sep 09:35PM:
Re: JD Power 2009 Telephone Customer Satisfaction Study

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anon @ 22nd Sep 05:00PM:
Re: JD Power 2009 Telephone Customer Satisfaction Study

This has got to be a lie....i dont know a single person that has brighthouse that wouldnt switch is another cable provider was available in their area
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Surfinusa @ 22nd Sep 05:10PM:
Re: JD Power 2009 Telephone Customer Satisfaction Study

said by dorgan :

This has got to be a lie....i dont know a single person that has brighthouse that wouldnt switch is another cable provider was available in their area

I don't know anyone who has no complaints about any cable company or telephone company.
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Beachie @ 22nd Sep 06:15PM:
Re: JD Power 2009 Telephone Customer Satisfaction Study

said by dorgan :

This has got to be a lie....i dont know a single person that has brighthouse that wouldnt switch is another cable provider was available in their area

Hi, nice to meet you :) Now that we've been introduced, I do have another cable company I could switch to. Not for all the tea in China would I do that.
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cableguy @ 4th Oct 02:42PM:
Re: JD Power 2009 Telephone Customer Satisfaction Study

Go to JD Power website and see it yourself.
»www.jdpower.com/telecom/ratings/···gs/south
--
GIT R DONE
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ruxi @ 4th Oct 07:44PM:
Re: JD Power 2009 Telephone Customer Satisfaction Study

This just in.. BrightHouse acquires JD Power. ;)

My phone service from BrightHouse works fantastically, when the cable doesn't go out of sync 2 or 3 or 4 times a week.

How does JD Power obtain this survey information, do you happen to know?
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Surfinusa @ 4th Oct 07:50PM:
Re: JD Power 2009 Telephone Customer Satisfaction Study

If your phone service is that bad I would complain to the company or switch carriers.

JD Power is an overall rating.

Not just your unique experience.
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ruxi @ 4th Oct 07:52PM:
Re: JD Power 2009 Telephone Customer Satisfaction Study

Obviously it's an over all experience, but they must survey individual users to obtain an average?

And actually, I'm just about ready to switch back to Embarq for my local phone service. 3 times this week I happened to be on the phone when the cable modem dropped.
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cableguy @ 4th Oct 09:14PM:
Re: JD Power 2009 Telephone Customer Satisfaction Study

Hey i thought they got you fixed a while back. --
GIT R DONE
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Surfinusa @ 4th Oct 10:14PM:
Re: JD Power 2009 Telephone Customer Satisfaction Study

I wouldn't bother. I smell a troll.
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