[unlock] voip.net Mediatrix 2102
Links: home · search · speed test · login · more ·
Links: Reply New Topic
Forums » Voice Over IP - VOIP » VOIP Tech Chat » [unlock] voip.net Mediatrix 2102
page: 1 · 2
plusminus @ 16th Oct 08:15PM:
[unlock] voip.net Mediatrix 2102
Long time I used to be cusromer of voip.net service, which is broadvox direct. Now, they terminated service, and I decided to change provider.
I "inherited" from previous service VOIP adapter "Mediatrix 2102", currently locked for that provider.
I did not found, how to reconfigure this device for another provider.
Do you have any ideas, how to unlock it?
I tried connect by WEB or telnet, no access in there. I tried to press RESET for 30s -- anyway, adaprer does not go to some "easy configurable mode".
Please, help to unlock.
reply
PX Eliezer @ 16th Oct 09:56PM:
Re: voip.net: Mediatrix 2102
This probably won't help but at least it has the default passwords---
»www.voip2u.ru/mediatrix/2102/MTX···RevG.pdf
And maybe this:
Insert the paper clip into the reset hole, and keep it there while powering up the unit. (If there is a switch that says Default Settings keep pressing on it at the same time, as well).
reply
plusminus @ 17th Oct 01:50PM:
Re: [unlock] voip.net Mediatrix 2102
I tried...
After reset, device got DHCP address 192.168.1.114, and not available by browser, but pingable.
Sorry, does not help.
reply
anon @ 18th Oct 02:53PM:
Re: [unlock] voip.net Mediatrix 2102
I am interested in this as well. I was a long time customer of VOiP.net and Broadvox. For almost 5 years I gave them business without being a problem customer. Then a few weeks ago I get a phone call from this company called "Phone Power" telling me they are taking over my service within 4 days. With No warning from Broadvox they gave all my information including my Credit Card information over to this company called Phone Power. Pretty Poor! Although the service so far seems ok, I don't appreciate the way this has been handled. They did this in such a way that I had no time to go shopping for another provider. I have not got my first bill yet. They say they were honoring the price we had at Broadvox $19.95 Total Fee, but by the fact they won't put that in writing says they are going to hit me with that plus other fees. So I am shopping I don't like this shotty way of doing business by Broadvox and Phone Power.
reply
Stewart @ 18th Oct 03:11PM:
Re: [unlock] voip.net Mediatrix 2102
said by Creekster :
So I am shopping I don't like this shotty way of doing business by Broadvox and Phone Power.
I hope you meant 'shoddy' and they aren't actually shooting at you ;)
The normal PP rate (including taxes and fees) is $14.95+$3.08=$18.03/mo. If you ask them, they should give you that rate, if you are not already on it. If you are willing to make an upfront payment, you can get two years (including taxes and fees) for $276, which works out to $11.50/mo. IMO quality and support are excellent. They had two outages recently, so reliability is not the best, but their overall record over several years has been quite good.
reply
PX Eliezer @ 18th Oct 03:36PM:
Re: [unlock] voip.net Mediatrix 2102
I don't use PhonePower, but they seem to be fine folks.
----------------------------------------------
I think that what many Broadvox Direct customers object to is that all their personal data was handed over to PhonePower with no notice to the customer, and no choice to opt-out.
Whether the new company is PhonePower or HudsonVoip or CrawfishVoip isn't the point.
Handing over of names might not be bad.
Transferring phone numbers between VoIP providers without notice is getting into the badlands. (Yes, I know that the numbers are already changed between CLEC's but that's an accepted practice for better or worse...)
If they handed over any credit card numbers, that's definitely something I'd be unhappy about.
---------------------------------------------------
If my girlfriend was Sally, and one time for a date Judy showed up instead, I'd be ticked. Even more so if no one told me. And even if Judy was a better woman than Sally, I'd still be ticked.
reply
anon @ 18th Oct 07:34PM:
Re: [unlock] voip.net Mediatrix 2102
Sorry about my "Shotty" grammar on the subject matter. It is a FACT that they transferred my Credit Card information and all the doings without my permission. Since there was no time to do anything I was under pressure to keep my phone up and going. The FACTS of the story are this. No effort was made to communicate with me until a Thursday night a few weeks back by Phone Power. That was my notice. Monday morning my phone was not working. I received Phone Powers box in the mail Monday afternoon. I went into the website that night and found all my personal information including my Credit Card information. I have done the year in advance purchase thing before and have gotten burned by companies going out of business. We won't do that ever again. I have proven myself to be a long term customer since they got my records. I have sent 4 emails to Phone Power asking for billing clarification. I have gotten replies for other items but the information regarding honoring my price plan has gone un-replied to. As I said earlier I was a customer of VOiP.net and Broadvox from March 2005 until I was dumped in September. The last communication I had with Broadvox was in 2007. I looked at my account over the almost 5 year period and I had payed them just over $1000 without a payment being missed. A lot of companies would love to have that kind of customer history. Phone Power so far has not earned my business for the long term.
reply
neftv @ 18th Oct 09:15PM:
Re: [unlock] voip.net Mediatrix 2102
Creekster, I been shopping around too for a new Voip provider. Instead of a call I got an email from Phone Power like a week or so before Oct 5 all this was going to go down. I too did not like how the whole thing of being transferred then to find out that the price I paid with one company is not really the price I will pay with the new company. I will probably have to stick it out with Phone Power till I find what I am looking for.
reply
ErikRP @ 19th Oct 11:10AM:
Re: [unlock] voip.net Mediatrix 2102
said by PX Eliezer :
If my girlfriend was Sally, and one time for a date Judy showed up instead, I'd be ticked. Even more so if no one told me. And even if Judy was a better woman than Sally, I'd still be ticked.
Ah, but Sally isn't your girlfriend, she's your escort. You are paying her to provide a service. Let's keep it clean and say she's your dinner companion. You pay Sally for the pleasure of having an enjoyable dinner. Sally decides she no longer wants to be an escort and rather than leave you all alone with no one for dinner, she arranges for Judy to have dinner with you. Judy is the same price as Sally, however you have to pay a couple of additional fees with Judy.
Now, are you dining with Sally? No.
Is Judy possibly a little more expensive than Sally? Yes.
However you can (and probably SHOULD) look at it that you are dining with a companion and not stuck all on your own. If you don't like Judy you can always find another date next month.
Bottom line, it was either dine with Judy or no one, because Sally was getting out of the business.
-----------
Okay, that's about as far as I can take your metaphor, but I think it's more accurate of what happened in this situation.
If anyone is the bad guy in this it's Broadvox. If you don't like what they did, dump on them, complain about them. Don't blame Phone Power, they're just the ones who stepped up and bought all of Broadvox's residential accounts. Without them you might have had 4 days to find another carrier and work out all those details. As it was you have a dial tone for more or less the same price. If you don't like Phone Power, you are free to move to any other carrier. But at least now you have the luxury of doing it when you get around to it - you don't have to do it by the end of the week or lose all service.
As far as the credit card thing goes, I'm not 100% sure on this, but I would suspect since Broadvox sold its residential customer subscriptions to Phone Power there is a case that Phone Power would be allowed to get your credit card information, as well as previous billing history, from Broadvox. But that's more of a state (or even U.S. federal) regulation issue and definitely not my expertise.
Yes, I suppose there should have been more communication about this up-front especially by Broadvox who, as far as I am aware, have never even had the decency to contact us now-former residential subscribers to even thank us for our business.
reply
neftv @ 19th Oct 01:38PM:
Re: [unlock] voip.net Mediatrix 2102
Erik,
Interesting Metaphor....
I guess to Broadvox eyes we were just low "lifes" that shouldn't have been (since we never had any communication or a thank you). Someone in the company probably decided that the day BroadvoxDirect started with Mr. Williams the whole thing a few years back that the residential is not going to cut it for them.
Say when do our accounts with Broadvox expire anyone know?
I still get ready light on the ATA and I can log in portal. Would is be the next billing date after Oct 5 switch? (my guess)?
reply
ErikRP @ 19th Oct 06:36PM:
Re: [unlock] voip.net Mediatrix 2102
I don't know if I'd go so far as to say that Broadvox looked on us Residential subscribers as "lowlifes", however it's obvious we were never their core business.
I have no idea about how the Business side of their business operates but if I was a business owner, paying business rates, and I was given the silent treatment like I received as their residential customer I would have walked away years ago.
It was responding to the earlier post today that I realized Broadvox has said nothing to me (nor, I assume, to anyone else) directly or indirectly about their move out of the residential business. They don't even have the good sense to take 5 minutes to put up on their portal a message like, "Thanks for being one of our customers."
As far as when our accounts expire, I have no idea. I took a look on the portal and under Account Information there is a field for "Scheduled Cancel Date" and it's blank. I guess as long as I'm not being billed I don't really care, although it's odd that I can still access the portal.
I'm assuming we all just get to keep the adapter - I'm certainly not spending a dime to send it back. Have you tried to use the adapter since you were switched over? I disconnected mine and haven't cared enough to try and hook it back up again. I am very tempted to see if the Click to Call works on the portal.
There are people who were switched about a month ago - I wonder if anyone has finally been cut off from Broadvox, billing-wise.
reply
neftv @ 19th Oct 06:44PM:
Re: [unlock] voip.net Mediatrix 2102
I still get dial tone on my adapter and can call out of it. Whats weird is on the portal I not been billed since August billing date.
reply
PX Eliezer @ 19th Oct 07:24PM:
Re: [unlock] voip.net Mediatrix 2102
said by ErikRP :
If anyone is the bad guy in this it's Broadvox. If you don't like what they did, dump on them, complain about them. Don't blame Phone Power, they're just the ones who stepped up and bought all of Broadvox's residential accounts.....
....Yes, I suppose there should have been more communication about this up-front especially by Broadvox who, as far as I am aware, have never even had the decency to contact us now-former residential subscribers to even thank us for our business.
I agree with you on all points.
Bad PR for Broadvox because---aside from anything else---some of the Broadvox Direct residential customers might be execs at companies that are still using the Broadvox business Voip service.
reply
toro @ 20th Oct 08:34AM:
Re: [unlock] voip.net Mediatrix 2102
So how about unlocking that adapter, which was the original question ? I have a couple as well and it would be interesting to see them re-used.
reply
neftv @ 20th Oct 08:48AM:
Re: [unlock] voip.net Mediatrix 2102
I found this written in the Voxilla forum...
"The Mediatrix 2102 device supplied by Broadvox is, at least according to my discussions with the CIO, "heavily modified" from the standard Mediatrix boxes and they would not unlock the units for a fee or otherwise. "
reply
petargreat @ 20th Oct 09:13AM:
Re: [unlock] voip.net Mediatrix 2102
Is it possible to get 19.95 or less without contracts with Phone Power like i had with BroadVox/Voip.net ? If no i would say its better to pay 135 in advance for a year than 199 which PP advertises with hypothetical 2nd year free, 2nd line and so on. We all know how Sunrocket ended up. If yes I will stick with them if no, oh well, its time to kiss and say good bye! :)
Is there anybody who is affiliated with PP and who can give real answer?
PP are welcome ;)
Thanks
Petar
reply
dragonartist @ 20th Oct 09:36AM:
Re: [unlock] voip.net Mediatrix 2102
The Mediatrix box is locked and can not be used with the Phone Power service or any other service as far as i know, the PP service is a for sure though.
Once your setup with PP, you can change your calling plans and what not. but dont blame PP for the switch, they are sending out the emails to the old BV customers to let them know and trying to contact them, but BV gave them bad email addresses and what not. Look at it this way though, at least you got to keep your phone number. If PP didnt pick you up, you could have lost your phone number completely.
reply
neftv @ 20th Oct 10:38AM:
Re: [unlock] voip.net Mediatrix 2102
I dont know if this manual helps. I didn't find anything useful but its at
»www.euteliavoip.com/download/ori···ev06.pdf
from a Voip provider in Spain I think.
reply
anon @ 22nd Oct 07:35PM:
Re: [unlock] voip.net Mediatrix 2102
Bottom line - Neither Broadvox or Phone Power are innocent. They both were/are willing participants in this underhanded way of doing business. I have had communications with both companies and all we represent are pieces of meat. Nothing more. As I heard one of Obama's Czars put it in a news clip today on TV - "You want a friend . . . Get a Dog."
Although I was a good income stream for Broadvox for 5 years - Phone Power doesn't care, I am just another NEW customer off of the street . . . and from my point of view temporary at that.
reply
neftv @ 22nd Oct 08:37PM:
Re: [unlock] voip.net Mediatrix 2102
Creekster,
There must of been good reason that Broadvox picked Phone Power "to dump us". It's unfortunate that it was done in such a manner with no prior notice but again in the shrewd corporate environment in USA you have to expect that.
If you read the reviews for Phone Power to me there are some that really stick out and in the PP forum too. If you step back and look at Phone Power with an open mind they seem to have it together. Since Phone Power and Broadvox been in some sort of "partnership" for some time Broadvox knew this company would work well for us. I think PP uses the same hardware/software systems that Broadvox had us on except for the devices.
reply
PX Eliezer @ 22nd Oct 08:41PM:
Re: [unlock] voip.net Mediatrix 2102
said by dragonartist :
Look at it this way though, at least you got to keep your phone number. If PP didn't pick you up, you could have lost your phone number completely.
This is a good point. At least no one had to try to do an emergency port.
reply
neftv @ 22nd Oct 08:44PM:
Re: [unlock] voip.net Mediatrix 2102
True!
reply
ErikRP @ 22nd Oct 09:51PM:
Re: [unlock] voip.net Mediatrix 2102
said by Creekster :
Bottom line - Neither Broadvox or Phone Power are innocent. They both were/are willing participants in this underhanded way of doing business. I have had communications with both companies and all we represent are pieces of meat. Nothing more. As I heard one of Obama's Czars put it in a news clip today on TV - "You want a friend . . . Get a Dog."
What exactly is Phone Power doing that's underhanded? I think that's a pretty unfair comment to make.
reply
anon @ 23rd Oct 11:26AM:
Re: [unlock] voip.net Mediatrix 2102
Unfair!!!
Based on the communications I have had with Phone Power they knew far in advance of the Thursday night at 9PM that they called my CELL phone that I was going to have my phone cutoff on Monday morning. They verbally "said" they were keeping my phone cost plan the same, but upon further questioning that was not true and when pushed they wouldn't back it up in writing.
They sure had plenty of information on me that was not public knowledge to be able to call my Cell Phone. And NO my home phone was not forwarded.
Any other Utility Type company that has acquired my account/business has honored the plan I have been on without signing a new contract as long as I didn't make changes to the plan. It was that way all the way through on my Cell from Bellsouth Mobility to Cingular to AT&T to Suncom to T-Mobile. I made one change in plans during that 11 year period from Cingular to AT&T which became Suncom and is now T-Mobile. All these companies have honored my price plans through the years.
Phone Power came down to the point in the conversations that the only way they would honor my total cost was through a 2 year commitment or that large prepaid plan. In my 17 years on the Internet you know how these companies come and go. The last one I participated with about ten years ago where you prepaid for a year of service up front disappeared. Phone Power got all my history from Broadvox as evident by them having my Cell number and Credit Card information. They know I was a long time excellent paying customer and yet for me to keep the Total Cost I have had, they want to bust me for a 2 year commitment. Who has been around longer in VOIP me or them. ME!!! Who is more likely to continue being around using VOIP phone service - ME! They could endup just like the other Fly-By-Nights. VOiP.net is gone. Broadvox is headed wherever they are headed and Phone Power is not all that old that they should be expecting to put a rope around my neck when nobody is holding there feet to the fire if they don't live up to there end of the bargain.
As for this junk about being lucky about my phone number not being lost. We Americans are being asked to put up with a lot of BS that would never have been stood for in the past. Many things in this country have not improved and are getting worse. This is not to say I don't love our country, but there are those out there trying to push Un-American things down our throats. It is just down right disrespectful.
reply
ErikRP @ 23rd Oct 03:35PM:
Re: [unlock] voip.net Mediatrix 2102
said by Creekster :
Unfair!!!
Based on the communications I have had with Phone Power they knew far in advance of the Thursday night at 9PM that they called my CELL phone that I was going to have my phone cutoff on Monday morning. They verbally "said" they were keeping my phone cost plan the same, but upon further questioning that was not true and when pushed they wouldn't back it up in writing.
I'm surprised they called you. Most of the rest of us got an email, so I'm guessing they tried to email but it didn't work and they called whatever contact number Broadvox had on file.
The price is the same. If taxes and fees make the end total different, there isn't much they can do. True, they could adjust their total so that the taxes and fees, but they are under no obligation to do so.
said by Creekster :
They sure had plenty of information on me that was not public knowledge to be able to call my Cell Phone. And NO my home phone was not forwarded.
They got the information from Broadvox. I bet if you check your Broadvox portal your cell phone number appears there.
said by Creekster :
Any other Utility Type company that has acquired my account/business has honored the plan I have been on without signing a new contract as long as I didn't make changes to the plan. It was that way all the way through on my Cell from Bellsouth Mobility to Cingular to AT&T to Suncom to T-Mobile. I made one change in plans during that 11 year period from Cingular to AT&T which became Suncom and is now T-Mobile. All these companies have honored my price plans through the years.
Again, the price plan is different than the total cost. In my case with Broadvox we were charged $19.95 a month. That was it - no fees, no taxes, nothing more. Phone Power is charging me $19.95, and apparently plus fees and taxes (haven't seen a total). So PP are honoring their commitment to charge me what Broadvox charged, but if they have to pay fees and taxes it's not like PP is pocketing the money.
said by Creekster :
Phone Power came down to the point in the conversations that the only way they would honor my total cost was through a 2 year commitment or that large prepaid plan. In my 17 years on the Internet you know how these companies come and go. The last one I participated with about ten years ago where you prepaid for a year of service up front disappeared. Phone Power got all my history from Broadvox as evident by them having my Cell number and Credit Card information. They know I was a long time excellent paying customer and yet for me to keep the Total Cost I have had, they want to bust me for a 2 year commitment. Who has been around longer in VOIP me or them. ME!!! Who is more likely to continue being around using VOIP phone service - ME! They could endup just like the other Fly-By-Nights. VOiP.net is gone. Broadvox is headed wherever they are headed and Phone Power is not all that old that they should be expecting to put a rope around my neck when nobody is holding there feet to the fire if they don't live up to there end of the bargain.
Hard to find any one point in that paragraph, so I'll just say that you have the choice to commit to two years (really only one year, the second year is more or less free). If you think Phone Power is going to sink, just leave and save yourself the worry. If you leave now you will be out maybe a couple of bucks more than if Broadvox was still giving you your dial tone.
Which leads to...
said by Creekster :
As for this junk about being lucky about my phone number not being lost. We Americans are being asked to put up with a lot of BS that would never have been stood for in the past. Many things in this country have not improved and are getting worse. This is not to say I don't love our country, but there are those out there trying to push Un-American things down our throats. It is just down right disrespectful.
OMG. I'm not sure which makes me gag more - people droning on about how "things in this country" are going to hell in a handbasket, or the phrase "un-American".
Since you are such a pioneer of all things technical, let me remind you of how "great" things used to be. Remember when Ma Bell, aka AT&T, was the only game in town. Remember when long distance between states - let alone to other countries - was priced per minute. There was no other game in town, and you certainly weren't going to be calling anyone on your 28.8K modem.
Give your head a shake. Sure, there are lousy companies out there; there always have been and there always will be. But you can browse this forum and see literally a dozen or more alternatives to Phone Power, and each one - including Phone Power - is a cheaper alternative to a deregulated land-line service, or a wireless plan.
Never in the history of Western civilization has there been more choice, more opportunity, more convenience, and more availability. How much did the computer you're using cost you? I can almost guarantee you can buy it or a better model cheaper today.
The people who say about how good life used to be either didn't live that life, or are afraid to look around and see the positives in today's life.
(Oh, and as for that phrase "un-American", I am all for love of country, but whenever I hear that phrase it makes my skin crawl. Far too many abuses in history were justified by use of that phrase. But that's drifting far enough off topic for me...)
said by Creekster :
Unfair!!!
Just because you don't like something doesn't make it unfair. And it certainly doesn't give you the right to go around accusing a company of being "underhanded".
You're not on a contract - leave if you don't like Phone Power. If leaving over a couple of dollars is worth your hassle, by all means find another VoIP. Something tells me you wouldn't be happy with anything PP does anyway.
reply
PX Eliezer @ 23rd Oct 07:14PM:
Re: [unlock] voip.net Mediatrix 2102
said by ErikRP :
(Oh, and as for that phrase "un-American", I am all for love of country, but whenever I hear that phrase it makes my skin crawl. Far too many abuses in history were justified by use of that phrase. But that's drifting far enough off topic for me...)
After a few hours it hit me that you're from Manitoba.
Curious, does anybody use the phrase "un-Canadian" ?? :)
-------------------------------------------
Of course, all societies and countries have their historical abuses.
»www.collectionscanada.gc.ca/conf···0-e.html
reply
ErikRP @ 23rd Oct 07:29PM:
Re: [unlock] voip.net Mediatrix 2102
I hope it didn't sound like I was picking on the U.S.; I certainly wouldn't suggest for a moment that America is either alone, or even the worst offender, when it comes to abuses past or present.
To answer your question, I don't think I have ever in my life heard the phrase "un-Canadian".
Have we got that adapter unlocked yet?? ;)
reply
PX Eliezer @ 23rd Oct 08:57PM:
Re: [unlock] voip.net Mediatrix 2102
said by ErikRP :
I hope it didn't sound like I was picking on the U.S....
No, not at all. It just struck me as interesting with what "un-Canadian" would represent.
I used to live in Detroit and enjoyed watching the CBC and traveling south to visit Canada.
And although many US east coast residents are unfortunately quite ignorant as to Manitoba, I have always been interested in Louis Riel. Strangely enough, a Kansas City law school hosts much material on his treason trial.
»www.law.umkc.edu/faculty/project···iel.html
------------------------------------------
Back on topic, I doubt that that adapter will ever be unlocked. Kind of like an enigma, to make a pun. But at least we can all learn other stuff from each other even if the adapter penetration fails.
reply
petargreat @ 24th Oct 11:03AM:
Re: [unlock] voip.net Mediatrix 2102
One company does not automatically means a Monopoly as it is perceived. If that is true then legal part is not developed appropriately. For me it looks like an oligopoly where it looks like that you have a choice but on ether end you end up the same or even worse because one company will always point to another one.
Since it is only 'proven' model on today's world, lets all enjoy. :)
p.s. Forget this post it is just my personal opinion :)
reply
anon @ 24th Oct 12:36PM:
Re: [unlock] voip.net Mediatrix 2102
Erik - You were the one asking what was "Unfair." If you didn't want me to reply, Why Ask The Question!
For the moment we have the right to express our own opinions. You have yours and I have mine.
As for being "Happy" - If you listened you would have realized I had been very happy with Broadvox and had no problems with the company until now. The last time prior to now we had the need to communicate was 2007 - so I am not the problem. I am a very loyal customer when loyalty has been earned.
YES, I am picky - and I treat my own customers with the same respect I expect. That is why they have remained my customers for years.
YES, I am shopping around for another VOIP company. Since you mention it. Phone Power had my email address as well along with all the rest of my so called vital statistics THAT I DID NOT GIVE TO THEM. I have reviewed all the authorizations I signed when I became a customer of Broadvox and there was nothing in the agreements about being able to forward or assign my personal information to another company. It is not a matter I am interested in pursuing unless there negligence were to cause me a problem with, "identity theft."
YES, I have lived through some of the neatest of times in this world and you don't realize what you have lost many times until you can't get it back. Technically - we can do a lot more, but are we always better off from it. A very broad subject and way off track for this conversation, but history will ultimately be the judge.
You seem so concerned about Phone Powers reputation you must have a vested interest in the company.
reply
PX Eliezer @ 24th Oct 01:43PM:
Re: [unlock] voip.net Mediatrix 2102
said by Creekster :
You seem so concerned about Phone Powers reputation you must have a vested interest in the company.
There's really no need for that. :(
In fact, when you go there, you have lost.
ErikRP is expressing his opinion just as you wish to express yours.
IIRC he has previously said that he had his service transferred, same as you.
I would also point out that he's been a registered member on this website for five (5) years, long before PhonePower existed. So it is unlikely in the extreme that he has any PP connections except as a (new) customer.
Similarly, he indicates that he is from Manitoba, hardly relevant to PhonePower. He has often posted on Canadian topics relating to companies such as Rogers.
While I cannot prove that he is from Manitoba, it IS clear that he's been posting for 5 years.....
reply
ErikRP @ 25th Oct 09:22PM:
Re: [unlock] voip.net Mediatrix 2102
Again, you seem to confuse accusing with discussing.
Not that it is any of your business, or would in any way change the value of my comments, but my only connection to Phone Power began about a month ago when I got an email saying my service would be switched over to Phone Power. A quick check of my posts here on the site will confirm this. I have zero affiliation with them beyond that.
I have no problem with you being a picky customer. So am I; my posts in this forum and others on DSLReports will confirm that. I have absolutely no problem holding a company to its responsibility to provide me with the service for which I have paid. And yes, when I am let down by a company I will let everyone know about it.
I fully agree you have the right to express your own opinion. I didn't involve myself in what you were saying until you made the following comment: "Bottom line - Neither Broadvox or Phone Power are innocent. They both were/are willing participants in this underhanded way of doing business." I called your comment unfair, which it was, for the reasons I wrote earlier.
Unless Phone Power is using your personal information for something other than billing you for the service you receive, I doubt there are too many courts that would side with you. So while it might bother you, there is nothing illegal or improper with what Broadvox did.
reply
PX Eliezer @ 25th Oct 09:26PM:
Re: [unlock] voip.net Mediatrix 2102
I'll say, this, too:
The transition from BroadvoxDirect to PhonePower was done FAR, FAR better than the transition from SunRocket to TeleBlend!
reply
anon @ 26th Oct 12:20PM:
Re: [unlock] voip.net Mediatrix 2102
Just as PX Eliezer pointed out that Erik deserves respect for contributing to this forum for 5 years, the companies we do business with need to respect "US" the customers that choose to do business with them. As I said I was a long time customer of Broadvox for 5 years, Phone Power doesn't need to treat us like something that just crawled in off the street. There silence to questions or dancing around questions is just that.
As for if some law has been broken by the transaction made between Broadvox and Phone Power - I am not a U.S. Attorney and I would not waste yours or my time trying to argue that point here. In my personal opinion, doing business that way is a, "Breach of Trust." In this day and time with "Identity Theft" on the rise that is information that we all need to protect. That is evident here since we had no control over our information being transmitted over to Phone Power without our consent. Identity Theft it is not just a question of will it happen, but when will it happen. It is just a matter of time if you are active in commerce.
Lastly on Price, which was my second concern with the way Phone Power has handled this group of customers coming from Broadvox. I can afford the increased cost going to Phone Power, but look at it this way and I will sit on the sidelines and watch for a while. In July of 2008 I purchased a Magic Jack for a trip to Australia. It worked so well that a friend of mine purchased one and sent it to his family in Russia. This past Spring a major U.S. retailer I know purchased 40 of them for there overseas buyers to call back to the states with. As I am sure everyone here knows the Magic Jack is $20 a year verses the $240 I was spending with Broadvox. Yes, there are differences in the product/service but not $220 worth. My Cell service since 1998 has been consistently dropping in price. VOIP service is too.
When I entered into this conversation I was looking to see if anyone had successfully Unlocked this Mediatrix 2102. I don't need to Unlock It. I am just interested in sort of a hobby way.
reply
anon @ 3rd Nov 09:27PM:
Re: [unlock] voip.net Mediatrix 2102
Back on topic: Has ANYONE figured out how to unlock these damn things? I have three of them sitting in my closet!
reply
neftv @ 3rd Nov 09:48PM:
Re: [unlock] voip.net Mediatrix 2102
If pages 20-24 didn't help you from the PDF I posted way above here, then I guess the device is hard-coded and it can't be done.
reply
fortissimo @ 6th Nov 08:03AM:
Re: [unlock] voip.net Mediatrix 2102
the thread gone totally OP. Thread is about Mediatrix 2102, and its possibility of unlocking. The thread is not about voip.net nor Broadvox Direct (which I have a lot to say about as a former customer myself).
I have a broken (likely blown component inside) and a good one here.
reply
ozma @ 16th Nov 07:25PM:
Re: [unlock] voip.net Mediatrix 2102
I sent an email to Mediatrix because I also have a Broadvox Mediatrix 2102 that I'd like to unlock.
I did get an email back. Unfortunately, they want to charge an entire support hour ($150) to unlock the box, which is ridiculous considering I could get a new unit for a lot less than that.
He told me they were unable to give me specific instructions, except I could upload a new configuration file. He also said I could get in via SNMPv3 but I have been unable to do that.
He gave me a configuration file template. I have not modified it other than to try to put the MAC address as the name and "cfg" as the extention. Whenever I try to upload it via the admin interface, it hangs.
Attached is the config file template. I hope that someone can help get this figured out. It seems a shame we have all these boxes destined for a landfill otherwise.
Thank you.
reply
plusminus @ 16th Nov 08:59PM:
Re: [unlock] voip.net Mediatrix 2102
Resumes:
1. About unlock
This is not too easy to do this. I think, we just have lot of electronic junk, no more. Pay $150 for unlock old 2102?
This is not serious. Lets I buy new unlocked Linksys PAP2
on e-bay for ~$30.
2. About transfer from PhonePower.
I read answers from both companies, both looks innocent.
I remember phrase "one have clean hands, another have
clean conscience". Everyone is innocent, but I got suddenly
service disconnect at Friday evening. I had just 2 options:
a) Live whole weekends without phone
b) In 10 minutes, configure GoogleVoice+IpKall+CallCentric,
and activate new and cheaper phone.
Extra 20 minutes -- to write broadcast e-mail and notify
all my parties about number change.
I selected (b). Phone works, I pay much less than $14/mo
and without taxes.
reply
Thank you for using lo-fi dslreports.com - report bugs
© 99-2009 silver matrix LLC