[General] Yahoo email.....
Links: home · search · speed test · login · more ·

 
Links: Reply New Topic
Forums » AT&T » AT&T Southeast » [General] Yahoo email.....
page: 1 · 2
stombujotz @ 31st Oct 06:13PM:
[General] Yahoo email.....

I am a previous happy bellsouth customer who is now an unhappy AT&T customer...but I dont want to get into that....my problem is ....ever since AT&T joined with Yahoo for email I have had nothing but problems...I continually get error msgs. telling me to check my settings....password....server unavailable....etc...etc.....I have reinstalled my mail program more times than I can remember...checked rechecked and triple checked settings....and still.....error msgs and unresponsive email....can anyone point me in the right direction to getting this fixed.....I have called AT&T numerous times to no avail...I have also called Apple tech support and have not resolved the issue....I have an IMAC running Snow leopard....but had the problems with leopard as well.....This is getting real old.........Rich
reply
graysonf @ 31st Oct 07:04PM:
Re: [General] Yahoo email.....

You might want to consider not using ISP provided mail and get one or more free accounts on gmail. It's extremely reliable and you will have those addresses forever, even if you change ISPs in the future.
reply
scubasteve @ 31st Oct 09:16PM:
Re: [General] Yahoo email.....

Hey Rich

While I am Mr Anti-AT&T and have issues with Yahoo Mail. I have to say that I have not had the connectivity issues you are having.

I'm not a Mac person so I cant offer any suggestions to solve your problem

But here is something I find to be hilarious - I just went to pay my bill online. I get to my account page and there is an "alert" message waiting - telling me that the emails AT&T are sending me to remind me that my bill is due are bouncing......

Those bouncing emails are going to my bellsouth primary email address. So it would seem that AT&T is having some email issues as well....:)

Cheers

Steve
reply
heels_fan @ 31st Oct 10:00PM:
Re: [General] Yahoo email.....

»[Services] email outage in Ft Lauderdale
»[Availability] Major Email Problems in Atlanta
--
everyone is born ignorant. some are born stupid, others achieve stupidity and the rest have stupidity thrust upon them.

reply
MGBFan @ 31st Oct 10:37PM:
Re: [General] Yahoo email.....

Rich,

just want to let you know - you are not alone. With Bellsouth, there was never a problem with email. With the shift to ATT and then to Yahoo, email is not reliable any more. First, with nothing changing on my laptop, I get the messages that Outlook can't connect to the server. If I wait a few minutes or a few hours and don't change a thing (not even reboot windows :o ) and all of a sudden, connectivity is back - best I can figure, the email servers are so overloaded they can't respond back to the clients in a timely fashion and the client just times out. Next, is the delay in getting email. Messages are delayed from a few minutes to over 24 hours from showing in my inbox. (My unscientific poll is having folks send emails to both mine and my wife's account and watching when the emails show up in the inbox.) And unfortunately, it seems that a new trend is starting where some messages are not showing up at all.

While I hang on to my Bellsouth address since it has been with me a long time and many family, friends and collegues have it, I have started a transition to another email provider. It is going to take a while before I can stop monitoring my BS address. As GraysonF points out, the new email address will be portable.

Later.
reply
burris @ 1st Nov 01:35AM:
Re: [General] Yahoo email.....

My problems have started showing up again.

Just received an email from Oct 20 as well as one that was sent earlier this evening at about 7pm.

ATT would probably want to do with the email what they did with the newsgroups, and if they didn't need an email to sign you up and reference the account, I'm sure they would.

I have to start weaning my contacts to a portable address. Strange thing is that I have had email addresses with Yahoo since the day they began, and they have never missed. If I was sure ATT wouldn't get involved with those addresses, I would begin to use them again.
reply
stombujotz @ 1st Nov 07:36AM:
Re: [General] Yahoo email.....

I think I will have to bite the bullet and do just that.....thanx for all the input.....I see I am not the only one.....Rich
reply
NormanS @ 2nd Nov 04:38AM:
Re: [General] Yahoo email.....

Yahoo! did not "join with AT&T". Originally, SBC contracted with Yahoo! to provide email service, and some other stuff, to SBC DSL customers. Then SBC bought AT&T. Then SBC changed the corporate ID from SBC to AT&T. Then the newly renamed AT&T (formerly SBC) bought Bellsouth.

Ever since they've been pushing the SSL ports (995/465) for POP3/SMTP access, some people have been having troubles. Eudora users, Outlook users, Mac Mail users. It is difficult to say if it is a Yahoo! problem, or a client problem. But I use two clients which are not as common as those I've enumerated above: Pegasus Mail (email program) and Mercury/32 (MTA). Written by the same author. And PM is very reliable, while such login problems as Mercury has reported are very rare, and do not interrupt the flow of email.

I don't really have any suggestions; but, having lurked in the Bellsouth groups since before they became, "AT&T Southeast", I got the impression that email wasn't always "wine & roses" in BS land.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

reply
Airwolf7 @ 2nd Nov 08:50AM:
Re: [General] Yahoo email.....

Email was the one thing that BellSouth just never could get right. The DSL always worked good so I never held their email troubles against them.

BellSouth couldn't do email right if it would have saved their life. You could have held a gun to their head and said "Fix the email or I'm going to shoot you" and they would have said "Go ahead and shoot us to put us out of our misery".

I always had the feeling that they were working hard to fix it but they just was not having any luck.
--
Reagan 2012 - Even dead he is a better choice!

reply
mikes60 @ 2nd Nov 09:32AM:
Re: [General] Yahoo email.....

Ya Think.....

»Re: BellSouth/AT&T Email
--
No good deed goes unpunished.

reply
stombujotz @ 3rd Nov 02:00PM:
Re: [General] Yahoo email.....

I never had any problems with the email while I was a bellsouth customer....it was only after it switched over to AT&T.....guess I was just lucky......hmmmmm...
reply
NormanS @ 3rd Nov 04:28PM:
Re: [General] Yahoo email.....

I never had any problems with email while I was an SBC customer. After they bought AT&T? Still no troubles. After they re-branded from SBC to AT&T? Still no troubles. I ran into issues with the Yahoo! side of the deal when Yahoo! started making changes. I had been using 'smtp.pacbell.yahoo.com' as "Smarthost" until March, 2008. Then they made two changes:

• Name & port: to, 'smtp.att.yahoo.com:465'
• Required 'verification' of any email address other than the account used to log in

The latter was the "deal killer"; I went back to the legacy SBC servers because I needed a "Smarthost".
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

reply
MiaSun @ 4th Nov 10:15PM:
Re: Att/Bellsouth/Yahoo email.....

I've been with bellsouth 10 years...in the last 2 weeks, we started getting the error messages saying one of our computers was sending SPAM. I spoke to CS who sent me to their 'escalation dept'. The problem continues with constant TCP/IP errors, etc. I've spent over 3 hrs on the phone over the last several days and nothing works. Latest was to reset my winsock in DOS. Have done that and still constant errors. If I close out Outlook, it'll work, but then it starts with new errors. I was told I should buy the new MS Office Suite, since the Outlook 2000 is most likely no longer compatible. I'm going to start switching my email to GMAIL accounts and be done with the Bellsouth BS. All of my settings have been changed over and as far as they are concerned it's my problem not theirs...though have to say they are very nice when they're telling you they can't help. I just don't understand how everything is working fine one day and then 'Technology improvements' shut you down the next.
reply
Tier2 @ 5th Nov 09:47AM:
Re: [General] Yahoo email.....

Hello,

We are sorry to hear about your situation, AT&T webmail is now powered by YAHOO. I assume that you are using an email client-MAC Mail.

The correct settings for yahoo mail servers and port numbers are as of follows:

Incoming mail server: pop.att.yahoo.com
Outgoing mail server:smtp.att.yahoo.com

Incoming server port number: 995 with SSL
Outgoing server port number: 465 with SSL

Now if your MAC techsupport has not resolve your issues much better to use the yahoo webmail(www.att.net)
reply
Tier2 @ 5th Nov 09:59AM:
Re: [General] Yahoo email.....


That is great to hear!

Well if you encountered any issues fill free to call techsupport @ 888-321-2375
reply
stombujotz @ 8th Nov 10:29AM:
Re: [General] Yahoo email.....

Yes...those are the settings that I have....but unfortunately....I am still having problems....I have two mail accounts...one at bellsouth, now at&t/yahoo and one at @me.com......the only one that I am having issues with is the former....like i said previously..I am constantly getting error msgs asking me to check the settings or that the server is unavailable....etc......thanx for the tech support #...they were no help...
reply
jcsjr @ 8th Nov 02:48PM:
Re: [General] Yahoo email.....

I've been having the same problems with Thunderbird, AppleMail OSX and iPod Touch. Been on Bellsouth DSL for many years with no problems, but AT&T has changed all of that.

Created an new Gmail account on Friday to replace my Bellsouth account. Bye, bye AT&T mail, I hardly new ye (thankfully).
--
Would you like fries with that?

reply
Tier2 @ 8th Nov 03:23PM:
Re: [General] Yahoo email.....

You got two email accounts,right? :)
one is with AT&T yahoo and the other is a third party email address.
Your email account with AT&T has been migrated to the new AT&T yahoo portal(www.att.net) and the old portal which was (www.webmail.bellsouth.net) will no longer work for you.

Since you are using email client, even though you have the correct email configuration in your Outlook it wont work because you need to be migrated first then you can send/receive with no problem as long as the settings in the OE is correct.

To migrate your account access this site »https://attreg.att.net/PortalMigrationTool/entry.do
now if there is an error call techsupport tier2 to help you out.
Thats simple but sometimes we encounter any error messages that we dont know then AT&T Tier2 will help you.
reply
stombujotz @ 9th Nov 07:17AM:
Re: [General] Yahoo email.....

Sorry, your account is not eligible for migration at this time. We apologize for the inconvenience.
reply
khc987 @ 9th Nov 07:56AM:
Re: [General] Yahoo email.....

said by Tier2

Since you are using email client, even though you have the correct email configuration in your Outlook it wont work because you need to be migrated first then you can send/receive with no problem as long as the settings in the OE is correct.

To migrate your account access this site »https://attreg.att.net/PortalMigrationTool/entry.do
now if there is an error call techsupport tier2 to help you out.
Thats simple but sometimes we encounter any error messages that we dont know then AT&T Tier2 will help you.
[/BQUOTE :


Inever migrated and my old email client settings still works:

server settings
server name: mail.bellsouth.net port: 110
user name: xxx@bellsouth.net

outgoing server ( smtp)
server name: mail.bellsouth.net port: 25
user name: xxx@bellsouth.net
reply
Tier2 @ 9th Nov 08:25AM:
Re: [General] Yahoo email.....

That is true to you...
Meaning to say that your email account has not been detected by the system to let you do the "force migration" process and i assume you can still access your web email through www.webmail.bellsouth.net

Even if your account has been migrated to yahoo the POP3 server settings for your old settings will still work.

If you cant send using smtp.att.yahoo.com/465 SSL===
you can use mail.bellsouth.net/25 without SSL and vice versa

If you cant receive using pop.att.yahoo.com/995 SSL===
you can use mail.bellsouth.net/110 without SSL and vice versa
reply
Tier2 @ 9th Nov 08:43AM:
Re: [General] Yahoo email.....

If you know your username and password log on to
www.mail.yahoo.com
If there is a verification code under the password make sure you type it in and hit sign in, if none click sign in to continue...
It will then redirected you to fill out your informations with security questions etc...
After you successfully migrated you focus with your email client-OE6, Winmail, Macmail and check your email client configuration settings.

Incoming mail server: pop.att.yahoo.com
Outgoing mail server:smtp.att.yahoo.com

Incoming server port number: 995 with SSL
Outgoing server port number: 465 with SSL

Note: if you cant send using smtp.att.yahoo.com, use mail.bellsouth.net with outgoing port num 25 without SSL

if you cant receive using pop.att.yahoo.com, use mail.bellsouth.net with incoming port num 110 without SSL

If there is difficulty for you then call tier2 support for remote access and i guess this would resolve your issue!
reply
NormanS @ 10th Nov 06:37AM:
Re: [General] Yahoo email.....

said by Tier2 :

Since you are using email client, even though you have the correct email configuration in your Outlook it wont work because you need to be migrated first then you can send/receive with no problem as long as the settings in the OE is correct.
Why do people insist on using "Outlook" and "Outlook Express" interchangeably? They are not interchangeable. "Outlook" is to "Outlook Express" as "grape" is to "grapefruit".
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

reply
stombujotz @ 10th Nov 09:58AM:
Re: [General] Yahoo email.....

Have done all this......am now getting this error msg...There may be a problem with the mail server or network. Verify the settings for account “bellsouth.net” or try again.

The server returned the error: The attempt to read data from the server “pop.att.yahoo.com” failed.
reply
NormanS @ 10th Nov 07:46PM:
Re: [General] Yahoo email.....

You mentioned, "iMac", and "Leopard"; out of curiosity, which email application? (I'm not familiar with Apple products.)
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

reply
stombujotz @ 12th Nov 09:54PM:
Re: [General] Yahoo email.....

It is the standard mail program that comes with the Mac OS X...
reply
stombujotz @ 12th Nov 09:57PM:
Re: [General] Yahoo email.....

These error msgs. do not occur all the time...but they do occur on a daily basis and sometimes I cannot retrieve mail from the bellsouth/ATT/Yahoo server.....they are always the same.....telling me to check my settings....but eventually I am able to get the mail.....but it can take awhile...
reply
Tier2 @ 13th Nov 10:19AM:
Re: [General] Yahoo email.....


Call us @ 888-321-2375 and ask for tier2 to do remote access in you computer and we'll see what we can do....
diagnose the issue if it is with AT&T yahoo server or your client email.... :)

If this doesn't work you have to download other email client or contact your OEM, try using the web email for the mean time... ;)

Goodluck! :D
reply
wdsnls @ 13th Nov 05:16AM:
Re: [General] Yahoo email.....

said by stombujotz :

These error msgs. do not occur all the time...but they do occur on a daily basis and sometimes I cannot retrieve mail from the bellsouth/ATT/Yahoo server.....they are always the same.....telling me to check my settings....but eventually I am able to get the mail.....but it can take awhile...
I began having this same problem several weeks ago. I have four accounts and 90% of the time one account will not authenticate. It can be any one of them. If I immediately try to receive that account again it will work.
reply
stombujotz @ 19th Nov 08:59AM:
Re: [General] Yahoo email.....

You know, I hate to get on my soap box...but to put it bluntly...AT&T sucks....I am now without email totally....using their ATT/Yahoo server...I understand this is a system wide outage.......forget about trying to use online chat.....#39.......we will be with you shortly.....these are all the reasons why I dislike AT&T......I have spent literally months trying to get this straightened out.....what an utter waste of time.......This is getting to be just like Earthlink....terrible tech support.....cant talk with a real person without going thru phone tree for ten minutes....and then you are #39 in the queue.......unreal...gonna have to rethink this ......
reply
mikes60 @ 19th Nov 10:01AM:
Re: [General] Yahoo email.....

Just got my annual bill from 1and1.com.

$20.87 per year, including my own domain. That's less than $.06 per day.

Stop complaining and take charge of your own email. AT&T will never-ever, get it right.

Quote from Alber Einstein:

"The definition of insanity is doing the same thing over and over again and expecting different results."
--
No good deed goes unpunished.

reply
NetFixer @ 19th Nov 03:19PM:
Re: [General] Yahoo email.....

said by stombujotz :

You know, I hate to get on my soap box...but to put it bluntly...AT&T sucks....I am now without email totally....using their ATT/Yahoo server...I understand this is a system wide outage.......
I don't know who told you that there was a system wide outage, but it is not true. I run my own in-house email server, and it polls a number of external mailboxes every five minutes (including several AT&T accounts) using the fetchmail daemon in order to merge those external accounts into the user's local inbox. I have seen no evidence that there is any kind of system wide outage for AT&T email. The current fetchmail log restarted three days ago (and I am too lazy to extract the older logs from the archive to check further back), and the only "failures" it reports is three authentication failures over those three days (which were caused by a delayed response which disappeared when a retry was done).

FYI, if you are having some sort of problem with the *.att.yahoo.com email servers, you can also still use the old mail.bellsouth.net server. This is not widely publicized because AT&T wants you to use the Yahoo servers, but the servers are mirrored and you can still receive and send using either the *.att.yahoo.com servers or the mail.bellsouth.net server.

The *.isp.att.net servers are also still available for your use:
SMTP: fmailhost.isp.att.net, SSL, port 465
POP3: fpostoffice.isp.att.net, SSL, port 995

EDIT: On second thought, AT&T has been doing some network infrastructure changes that may be effecting some users more than others.

These traceroutes show what I mean:

Tracing route to pop.att.yahoo.com [68.142.206.218]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms dcs-gw1.dcs-net [192.168.10.1]
2 10 ms 10 ms 9 ms 68.216.204.212
3 29 ms 10 ms 9 ms 68.216.204.37
4 12 ms 10 ms 10 ms 65.83.237.110
5 11 ms 9 ms 9 ms 65.83.238.90
6 14 ms 12 ms 10 ms 65.83.238.150
7 30 ms 30 ms 30 ms cr2.nsvtn.ip.att.net [12.123.129.94]
8 30 ms 29 ms 29 ms cr2.attga.ip.att.net [12.122.1.241]
9 29 ms 30 ms 29 ms cr83.dlstx.ip.att.net [12.123.18.109]
10 35 ms 47 ms 48 ms gar8.dlstx.ip.att.net [12.122.139.9]
11 29 ms 30 ms 30 ms 12.86.20.18
12 30 ms 30 ms 29 ms ae2-p110.msr2.mud.yahoo.com [216.115.104.109]
13 29 ms 30 ms 30 ms te-9-1.fab1-a-gdc.mud.yahoo.com [209.191.78.135]
14 30 ms 29 ms 30 ms ten-8-1.bas2.mud.yahoo.com [68.142.193.27]
15 31 ms 30 ms 30 ms pop2.sbc.mail.vip.mud.yahoo.com [68.142.206.218]
Trace Complete.

Tracing route to mail.bellsouth.net [204.127.217.17]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms dcs-gw1.dcs-net [192.168.10.1]
2 10 ms 9 ms 10 ms 68.216.204.65
3 12 ms 11 ms 12 ms 68.216.204.37
4 11 ms 13 ms 11 ms 65.83.237.122
5 12 ms 11 ms 11 ms 65.83.238.104
6 10 ms 15 ms 11 ms 65.83.238.150
7 75 ms 76 ms 76 ms cr1.nsvtn.ip.att.net [12.123.129.54]
8 75 ms 75 ms 74 ms cr1.sl9mo.ip.att.net [12.122.28.62]
9 73 ms 75 ms 74 ms cr2.sffca.ip.att.net [12.122.28.57]
10 75 ms 75 ms 73 ms cr1.sffca.ip.att.net [12.122.3.69]
11 74 ms 74 ms 75 ms 12.83.59.5
12 76 ms 73 ms 74 ms 151.164.38.28
13 74 ms 75 ms 74 ms ded2-p8-0.snfcca.sbcglobal.net [151.164.95.113]
14 77 ms 75 ms 77 ms attsi-2of2-san-francisco-1155380.cust-rtr.pacbell.net [64.172. 39.78]
15 77 ms 76 ms 76 ms 207.115.16.50
16 * * * Request timed out.
17 75 ms 76 ms 76 ms mail.bellsouth.net [204.127.217.17]
Trace Complete.

Tracing route to fpostoffice.isp.att.net [207.115.11.18]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms dcs-gw1.dcs-net [192.168.10.1]
2 10 ms 10 ms 10 ms 68.216.204.65
3 13 ms 10 ms 12 ms 68.216.204.37
4 11 ms 12 ms 10 ms 65.83.237.104
5 11 ms 10 ms 11 ms 12.83.10.122
6 10 ms 13 ms 11 ms 65.83.238.150
7 76 ms 75 ms 74 ms cr1.nsvtn.ip.att.net [12.123.129.38]
8 74 ms 77 ms 74 ms cr1.sl9mo.ip.att.net [12.122.28.62]
9 75 ms 76 ms 77 ms cr2.sffca.ip.att.net [12.122.28.57]
10 75 ms 78 ms 75 ms cr1.sffca.ip.att.net [12.122.3.69]
11 78 ms 74 ms 78 ms 12.83.59.17
12 74 ms 74 ms 146 ms 151.164.38.28
13 75 ms 75 ms 72 ms ded2-p13-0.snfcca.sbcglobal.net [151.164.243.62]
14 79 ms 76 ms 76 ms attsi-1of2-san-francisco-1155377.cust-rtr.pacbell.net [64.172. 39.62]
15 78 ms 76 ms 78 ms 207.115.16.54
16 * * * Request timed out.
17 76 ms 75 ms 77 ms fpostoffice.isp.att.net [207.115.11.18]
Trace Complete.


Interestingly, mail.bellsouth.net and fpostoffice.isp.att.net which used to be hosted in GA and TX respectively, now appear to have been relocated to CA. If some routers have not been properly updated, that could present problems for users of those routers.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants.
-- Thomas Jefferson


reply
scubasteve @ 19th Nov 04:22PM:
Re: [General] Yahoo email.....

said by stombujotz :

You know, I hate to get on my soap box...but to put it bluntly...AT&T sucks....I am now without email totally....using their ATT/Yahoo server...I understand this is a system wide outage.......
Actually the yahoo email servers were up. You just had to connect to them via webmail for a few hours. I couldn't connect with outlook, but I could with webmail. The issue only lasted a short while here. I didn't bother calling support as it wasn't an issue long enough to warrant that frustrating call.

Everything else was working fine - at least from central Florida

Cheers

Steve
reply
NormanS @ 19th Nov 06:06PM:
Re: [General] Yahoo email.....

said by stombujotz :

...I understand this is a system wide outage.......
Really. I am in this system:
5 password errors in 369 polling cycles. Damn! This is serious!

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

reply
stombujotz @ 22nd Nov 08:58PM:
Re: [General] Yahoo email.....

I should have been more specific...it was a system wide outage for the south florida area.....at least that is what the recording said on the phone......
reply
NormanS @ 22nd Nov 09:56PM:
Re: [General] Yahoo email.....

Ah. Troubles have also been posted from AT&T Midwest and AT&T Southwest. I don't recall seeing any reported from AT&T West, and only one report from AT&T Northeast. So I figure it is somewhat localized.

Also, not everybody in every region reporting trouble.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

reply

Thank you for using lo-fi dslreports.com - report bugs
© 99-2009 silver matrix LLC