Teksavvy...Huge let down!! Very disappointed...! Page 5

Teksavvy...Huge let down!! Very disappointed...! Page 5
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Guspaz @ 3rd Nov 12:36PM:
Re: Teksavvy...Huge let down!! Very disappointed...!

Never underestimate how much of a runaround Bell can give you. Ask Rick some time about my initial installation, and how many weeks it took. My DSL installation (for my original line) was eventually converted into a repair to try to speed up the process.

Of course, getting the second line installed took weeks and multiple Bell visits too...
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shopkins @ 3rd Nov 10:21PM:
Re: Teksavvy...Huge let down!! Very disappointed...!

I dunno. His only posts ever on this site were the complaints here. Just as easy to jump in as an anon user and make some claims or rant about someone. And then run away.

Did he respond to the TSI guys ? They have been stand up guys anytime I have dealt with them.

Posting in the direct forum is also effective and I have used it in the past. Hard to argue with posted evidence of what is going on instead of he said/she said.
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Sunfox @ 5th Nov 01:03AM:
Re: Teksavvy...Huge let down!! Very disappointed...!

I had plenty of problems with my line when I first got DSL this summer... for some bizarre reason Bell was more than happy to keep sending out techs. I think I had 3 DSL techs through TSI and 2 voice techs through 611, who would fiddle with things but not fix the issue. Eventually I hit a good tech, he found and corrected the issue, but left things a bit of a mess... so I complained directly to Bell and had everything corrected the same day .

Now everything's great - currently tracking 58 days DSL link uptime.
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oxfordwhite @ 5th Nov 03:11PM:
Re: Teksavvy...Huge let down!! Very disappointed...!

I agree.

I have my house running on the 2nd pair fpr almost 11 years before I got a second DSL line for the first pair. There was severe twisting in the underround cable below the driveway that cancelled out most any service on the 1st pair.

After many calls to tsi (who stood by me againt bell) to resolve this. Bell was supposed to call me on 4 different ocasions from various call/tech centers.. even when TSI held the line with me waiuting for that center to drop a tech on the phone bell didnt. Bell also claimed they called me and got no answer.

Anyway.. new wire trenched to the house. Some new top of the line cable with 3 pairs now. Things were a lot better.... we could even have voice now on the 1st pair!
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lightrush @ 6th Nov 10:14AM:
Re: Teksavvy...Huge let down!! Very disappointed...!

My friend, in this world NOTHING is guaranteed even if you work/pay for it. Not a service, not a job, not money... not anything. If you succeed to realize that you will feel a lot less frustrated about certain things in life ;) .
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anon @ 10th Nov 07:40PM:
Re: Teksavvy...Huge let down!! Very disappointed...!

Lightrush, this is singlehandedly, the BESt reply to ANYTHING I've ever seen on any forum since the history of ever.

I almost want to get this tattooed on me.
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dazium @ 11th Nov 11:12AM:
Re: Teksavvy...Huge let down!! Very disappointed...!

+1

People have to realize that Teksavvy, rents the lines from BELL. when there is sync issues, the only thing TSI can do is request that BELL look at the line. It is up the bell tech to decide what needs to be done on the line, some techs are good and some not.

if your pissed off that TSI is acutally working with bell to fix your line., then find another provider who will, work even harder then TSI have better rates, a higher cap, and better customer service.

why dont you give BELL a try, and use the exact same line your using now, with the same service, only more expensive, contracted low caps.... i could go on but i wont
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