Wholes In Yard.

Wholes In Yard.
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drakenhoffen @ 3rd Nov 03:46PM:
Wholes In Yard.

I had good service with AT&T. But now I have an issue. They came out about 12 Weeks ago and dug a hole so they could splice some cable and move a box around. It started raining the next day. It has been 12 weeks with a 4 foot by 5 foot hole in my front yard. Anyone know who I would need to talk to about getting them to come back and finish their stuff so I can have my yard back.

I called about 4 weeks ago and was told they were rolling a tech to look at it, but they never showed. I am so frustrated right now I want to go buy some concrete to pour in there for them.

I am just outside of Little Rock, AR.
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ILpt4U @ 3rd Nov 06:46PM:
Re: Wholes In Yard.

Post in the Direct forum -- provide all the info the guys in Direct need so they can get in touch & help you out to get the hole filled...
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mmay149q @ 4th Nov 01:03PM:
Re: Wholes In Yard.

Hello, this is Matt with U-Verse Tier II Technical Support. I want to resolve your issue as quickly as possible. Please send your account information to uversecare@att.com I'd like to get your issue resolved immediately. Sounds like I'll need to get in contact with the C&M crew, but should be able to have it fixed by around next week.

Thanks, Matt

U-verse Tier II Technical Support.
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