Just ordered Fiber BUT Verizon speed changes Monday!?

Just ordered Fiber BUT Verizon speed changes Monday!?
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Unseen @ 19th Jun 10:02PM:
Just ordered Fiber BUT Verizon speed changes Monday!?

Hello,

I just ordered Fiber Ultra package online. Then I login into DSL reports to hear of Verizon Speed upgrades coming on Monday! I am wondering if I will getting new packages speed Verizon will be releasing or old 20/20 one?

Also is there any way for me to change/cancel my order that I just placed? Depending on what speed are in package I might want to switch another one (maybe go down one tier).

Thanks
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Unseen @ 19th Jun 10:13PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

To make clear I did order from DSL Extreme due lower prices, NOT directly from Verizon. Just in case there is confusion here.
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More Fiber @ 20th Jun 02:19PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

If you're still in Columbia Missouri as your avatar indicates, you won't be getting FIOS. FIOS is not available in MO.

If you are indeed in an area where FIOS is available, these are VZ's new speed tiers effective 6/21.

10/2 -> 15/5 (all service areas)
20/5 -> 25/15 (all service areas)
20/20 -> upgraded to 35/20 in NYC only
50/20 -> No change

The upgrade is not automatic. Since DSL Extreme handles your billing and support, they will need to handle requesting the upgrade for you.
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Unseen @ 20th Jun 03:58PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

When I mean just order the it, I meant its not even turned on yet! Not sure when they are going to turn it on. Does that mean they will turn it on as 20/20 and then I need to request the upgrade?

And the 20/20 packages doesn't seem to be getting a upgrade except in NYC?> Kind of weird since the 25/15 seems to beat it now download wise.

Anyhow I am in Murphy, TX not in Columbia, MO.
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More Fiber @ 20th Jun 05:20PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

The new tiers are not available for ordering (or upgrading) until Monday.

If you've ordered 20/20, then your question is academic, as there is no upgrade for 20/20 (except in NYC).
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sashwa @ 20th Jun 05:52PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

Speed increases for DSLX Fiber Optics may OR may not be available depending on the contract DSLX has with Verizon for reselling their FiOS.

I've seen that happen with Earthlink DSL with Verizon and AT&T provisioned lines in the past.
--
TH ~ NE ~ EPN ~ NC ~ TD
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SoCalDude @ 21st Jun 06:05PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

I hope DSL EXTREME also gets the new FIOS tiers. Any news on this?
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nickdigger @ 22nd Jun 04:35PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

Also interested in the answer to this.
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SoCalDude @ 22nd Jun 05:00PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

said by nickdigger :

Also interested in the answer to this.

Waiting for an official word, hope it's soon.
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dslx_gm @ 22nd Jun 05:32PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

We have reached out to Verizon and are waiting to hear back from them. Unfortunately the Telcos aren't the fastest moving so I can't give you a specific time frame of when we will have more information. As of this point there isn't any indication of immediate changes.

I will keep you posted as I have additional updates.
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R4M0N @ 22nd Jun 06:14PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

Nice... I just subbed to this thread. I'm interested to see what Verizon will pass along.

Either way I'm ditching cable this year to either Verizon or DSLX
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SoCalDude @ 24th Jun 01:36AM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

I'm still interested in any news of DSLX upgrading their fiber packages to the new FIOS tiers. :)
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anon @ 24th Jun 08:50PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

said by SoCalDude :

I'm still interested in any news of DSLX upgrading their fiber packages to the new FIOS tiers. :)

Same here =)
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SoCalDude @ 26th Jun 01:32AM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

Any news for DSLX Fiber service getting the new Verizon speeds?
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nickdigger @ 26th Jun 02:23AM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

I'm guessing we won't find an answer in this forum until "gm" returns on 7/2
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Unseen @ 4th Jul 07:11PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

Well, I got my DSL extreme 20/20 connected on Friday. The verizon tech showed up and connected that. However, the highest speed I am getting is 20/10ish. I haven't gotten a bit over 10 mbps upload nowhere near the 20 Mbps. Wonder if somehow verizon's speed changes messed up DSL extreme's speeds?

More Fiber @ 4th Jul 07:27PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

A couple of things could be going on.

1) Did the tech run the FIOS speed optimizer on your system? If not use this link:
»www.verizon.net/central/vzc.port···Id=15734
The optimizer helps mostly with download speed.

2) Check out this link for setting your send window size:
»Re: [northeast] Which speed test is most accurate for Fios?

3) It is possible the upload side was provisioned incorrectly at 10Mbps. You will need to contact DSLX if this is the case.
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nickdigger @ 5th Jul 01:42AM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

That's funny. Neither Verizon nor DSLx offers any pkg with 10mbps upload.
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dslx_gm @ 6th Jul 02:02PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

Have you checked to see if you have QOS or any rate limiting set on the router?
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nickdigger @ 6th Jul 03:58PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

Any update on whether DSLx is getting the new speeds provisioned? I need to make a jump one way or the other pretty soon.
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nickdigger @ 12th Jul 11:29PM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

So, any update on the new speeds?
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dslx_gm @ 13th Jul 01:33AM:
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

said by nickdigger :

So, any update on the new speeds?

I have not heard any updates from Verizon on new speed tiers. I don't anticipate any changes to the tiers we are offering at this time. Should that change I will let you know.

Thanks
--
George
General Manager
DSL Extreme
Will work for reviews. ;)
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