ISP Review remarks

ISP Review remarks
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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA

I would like to review your account

I apologize for any inconvenience that you experienced. I would like to review your account to see if I can assist in getting your issue resolved. Please feel free to send me a PM by clicking on my username to the left of this post with your DSL Extreme account information.

Once again I apologize for any inconvenience and look forward to assisting you in getting your issue resolved.

Thanks,
--
George
General Manager
DSL Extreme
Will work for reviews.

permalink · 2009-05-15 20:25:29 · Print ·

cameronsfx join:2009-01-08 Pensacola, FL	$16 a month says it all Go with the Telco since they hate CLEC ISPs. Cheap isn't always better.
	permalink · 2009-05-15 23:58:21 ·

npln
Us Army

join:2000-07-17
San Francisco, CA

Your problem is physical....not virtual

"As it was explained to me by tech support, my circuit has reached a maximum capacity (other dsl customers are crowding the bandwidth at peak times)." That only applies to cable not DSL....they were probably speaking about your DSL readings! In order for your signal to be stable. It has to stay within certain parameters. Taking into consideration distance and speed. Example, attenuation=distance......a signal that registers 60db attenuation is the same as distance at 16000ft.

Your download speed is fluctuating. Line not properly filtered, too far away from C.O., trouble with the copper lines. Are some of the major factors that can cause your speed fluctuating! Connect the DSL modem directly to the incoming cable (MPOE) and test from there. You will have to disconnect all the internal wiring at that point to get a better idea, if the problem is "outside" or "inside"
--
The Future is uncertain but the END is always near! Jim Morrison

permalink · 2009-05-16 12:29:25 · Print ·

your comment..

I would like to review your account

$16 a month says it all

Your problem is physical....not virtual